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Salesforce PM/BA #100800

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Posted: Wed, 15 May 2019 17:03:00 -0400

Location: Elkton, MD

Industry: IT

Job Type: Temp/Contract

Required Years of Experience: 5+

Skill Set: Mid-Senior level (4-10 yrs)

Pay/Rate: 1.00/HOUR


Description:

Salesforce PM/BA


A Salesforce expert is needed for a Salesforce PM/BA position in Elkton, MD!


Responsibilities of the Salesforce PM/BA include:

  • Capturing and documenting workflow processes and procedures
  • Configuring Salesforce.com based on requirements and best practices
  • Utilizing acquired knowledge of Salesforce.com and the business to analyze current business processes, suggest improvements, and participate in design and implementation of new functionality
  • Researching potential business requirement solutions using various resources including but not limited to the Salesforce.com AppExchange
  • Managing project tasks and effort in the Project management tool
  • Managing service and supporting requests and effort in the Incident Management tool
  • Assisting in the user acceptance testing (UAT) process including creating and validating UAT scripts and coordinating UAT process with users
  • Creating training materials and conducting training
  • Creating testing plans and procedures
  • Creating and managing reports and dashboards
  • Making changes to data with data loader and other tools

Perks of Working with Our Client Company (for full-time employees):

  • Career development opportunities
  • Competitive compensation and benefits package
  • Flexible working schedule
  • Generous paid time off
  • And more!

Requirements:

Requirements of the Salesforce PM/BA:
  • Bachelor’s degree preferred
  • 3+ years implementing, configuring and administering Salesforce.com
  • 5+ years in Shared Service
  • Project Management Software Capability
  • Salesforce.com experience in configuration, support, and analyst roles
  • Experience evaluating, selecting, implementing integrating, and supporting solutions
  • Experience working directly with internal customers and project owners
  • Experience with Sales, Field Service
  • Excellent verbal and written communication skills
  • Strong time management skills; ability to set priorities and manage multiple projects concurrently
  • Regularly communicate project status to stakeholders; key accomplishments, next steps, issues/risks
  • Manage scope and schedules

CSS Tec is a business unit of Contemporary Staffing Solutions and a company that exudes unwavering results with urgency, honesty, and integrity. CSS Tec has been a leading provider of contract, contract-hire & direct hire solutions while also offering Project Management and implementations of Salesforce solutions. CSS Tec prides itself on internal retention, with the average recruiter’s tenure exceeding 5 years and some recruiters exceeding 15. CSS Tec is established in the Philadelphia Metro area & has a strong brand, incredible reach, & access to both active & passive candidates through well-established networks in the Greater Philadelphia area & nationally. Originally a staffing agency, we have evolved into a national provider of workforce management solutions with a niche recruitment focus in Information Technology &Salesforce. We respect our clients and candidates equally while keeping the client’s best interest in mind. We operate with pro-active pipelines, with the highest business ethics, a winning spirit in our approach, a team-oriented work flow, and with real cross training. The CSS Tec team coaches you with current business intelligence so that we can manage your expectations. It’s what makes CSS great and, most importantly, FUN to work with!


CSS works with our clients and candidates to communicate the opportunity being extended along with the experience required and approved by the client. In turn, the compensation is based on experience and the decision to extend an offer at a specific amount is determined by the hiring company, not CSS. We value the opportunity to represent you and are legally obligated does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.


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