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Quality Assurance Associate #100918

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Posted: Mon, 17 Jun 2019 17:11:10 -0400

Location: Mount Laurel, NJ

Industry: Office Call Center

Job Type: Temp/Contract

Skill Set: Entry level (0-2 yrs)

Pay/Rate: 14.50/HOUR


Description:

Quality Assurance Associate

 

Two friendly and detail-oriented job-seekers are currently needed for Quality Assurance Associate positions in Mount Laurel, NJ! These position offer $14.50 an hour.


Responsibilities of the QA Associate include:

  • Checking the company database and using an outside vendor application to enter in contact details to determine if the store needs to be contacted.
  • Verifying the identity of customers and business owners.
  • Running the verification process.
  • Calling customers if they cannot be verified.
  • Making outbound calls to customers and business owners.

Perks of Working with Our Client Company (for full-time employees):

  • Competitive salaries
  • Retirement and savings plans
  • Tuition assistance program
  • Incentive programs
  • Regular coaching and feedback
  • Access to on-the-job training and a variety of tools and resources
  • eLearning courses
  • Classroom-based training/workshops
  • And more!

Requirements:

Requirements of the QA Associate: 

  • High school diploma/GED

  • Previous administrative experience in a corporate environment 

  • Computer savvy 

  • Attention to detail 

  • Strong Microsoft Office and Excel 

  • Excellent communication and customer service skills (especially on the phone!)

  • Banking experience a plus!

Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. Originally a staffing agency, we have evolved into a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, Information Technology, and Salesforce. We respect our clients and candidates equally while keeping the client’s best interest in mind. We operate with pro-active pipelines, with the highest business ethics, a winning spirit in our approach, a team-oriented work flow, and with real cross training. The CSS team coaches you with current business intelligence so that we can manage your expectations. It’s what makes CSS great and, most importantly, FUN to work with!


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Corporate
161 Gaither Drive, Suite 210
Mt. Laurel, NJ 08054

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