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Customer Service Representative #100876

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Posted: Tue, 14 May 2019 16:20:38 -0400

Location: Wilmington, DE

Industry: Office Call Center

Job Type: Temp/Contract

Skill Set: Entry level (0-2 yrs)

Pay/Rate: 15.00/HOUR


Description:

Customer Service Representative


A friendly and professional Customer Service Representative is currently needed for a position in Wilmington, DE! As the Customer Service Representative, you will be responsible for being customers’ first point of contact for the company. This temporary-to-hire position offers $15 an hour.

 

Responsibilities of the Customer Service Representative include:

  • Building strong relationships with our clients to better understand their needs.
  • Responding to customer inquiries via email or phone.
  • Entering client information into company computer systems.
  • Electronic filing and retrieving documents.
  • Maintaining and updating customer records.
  • Managing customer portfolios.
  • Researching and analyzing documents.
  • Delivering excellent customer service.

Perks of Working with Our Client Company:

  • Freedom to explore, experiment, and implement out-of-the-box ideas
  • 401(k) with employer match
  • Medical insurance
  • Paid Time Off
  • Tuition reimbursement
  • Opportunities for career development
  • And more!

Requirements:

Requirements of the Customer Service Representative:

  • High School diploma/GED
  • Proficient multitasker with attention to detail and accuracy
  • Strong prioritizing, problem-solving, and time management skills
  • Flexible and adaptable to business needs
  • Solid computer skills and proficiency in MS Office (Word, Outlook, and Excel)
  • Excellent verbal and written communication skills
  • Previous customer service experience

Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. Originally a staffing agency, we have evolved into a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, Information Technology, and Salesforce. We respect our clients and candidates equally while keeping the client’s best interest in mind. We operate with pro-active pipelines, with the highest business ethics, a winning spirit in our approach, a team-oriented work flow, and with real cross training. The CSS team coaches you with current business intelligence so that we can manage your expectations. It’s what makes CSS great and, most importantly, FUN to work with!


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161 Gaither Drive, Suite 210
Mt. Laurel, NJ 08054

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