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Customer Account Representative #100808

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Posted: Mon, 24 Jun 2019 10:05:11 -0400

Location: Elgin, IL

Industry: HR

Job Type: Temp/Contract

Skill Set: Entry level (0-2 yrs)

Pay/Rate: 15.50/HOUR


Description:

Customer Account Representative


A friendly and customer-minded job-seeker looking to get their foot in the door for a professional career is needed for a Customer Account Representative position in Elgin, IL! This temporary-to-hire position offers $15.50 an hour.

 

Responsibilities of the Customer Account Representative include:

  • Handling inbound/outbound calls daily.
  • Determining a customer's reason for delinquency and offering an appropriate solution based on customer’s situation.
  • Negotiating payment arrangements on past due accounts.
  • Balancing the quantity and quality of calls made and received as well as meeting deadlines for any assigned projects.
  • Clearly and concisely documenting customers' accounts of all necessary information required.
  • Conducting minimal skip tracing necessary to prepare account for next level of collections.

Perks of Working with Our Client Company (for full-time employees):

  • Career development opportunities
  • Competitive compensation and benefits package
  • Generous paid time off
  • And more!

Requirements:

Requirements of the Customer Account Representative:

  • Bachelor's degree
  • Excellent communication, presentation, negotiation, and customer service skills
  • Computer proficiency with experience in MS Office software (typing at least 55 WPM)

Contemporary Staffing Solutions (CSS) is a company that exudes unwavering results with urgency, honesty and integrity. CSS has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, Information Technology, and Salesforce. We respect our clients and candidates equally while keeping the client’s best interest in mind. Everyone at CSS operates with pro-active pipelines and with the highest business ethics, a winning spirit in our approach, a team-oriented work flow, with real cross training. The CSS team coaches you with current business intelligence so that we can manage your expectations. It’s what makes CSS great and, most importantly, FUN to work with!


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