Client Service Representative #100539

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Posted: Mon, 20 May 2019 12:21:48 -0400

Location: Warwick, RI

Industry: Office Call Center

Job Type: Temp/Contract

Required Years of Experience: 1+

Skill Set: Associate (3+yrs)

Pay/Rate: 15.25/HOUR


Client Service Representatives


Friendly, upbeat job-seekers are needed for Direct-Hire Call Center Representative positions in Warwick, RI! As a Call Center Representative, you will be responsible for providing outstanding service to 529 plan advisors, investors, and clients through the phone. These positions offer [pay rate] an hour.


Responsibilities of the Client Services Representative include:

  • Completing training and developing solid knowledge of systems.
  • Processing financial and non-financial transactions, ensuring accuracy.
  • Keeping up-to-date on 529 and financial services industry knowledge to support clients.
  • Meeting/exceeding service and department standards for productivity and quality.
  • Logging and tracking calls/requests to understand business trends.
  • Identifying opportunities to maintain/improve business relationships with clients.
  • Participating in projects focused on business development.
  • Protecting and securing all client data held by the company.
  • Making recommendations for improvements for current processes.
  • Working full-time hours (hours can rotate if preferred).

Perks of Working with Our Client Company:

  • Health and Dental insurance
  • Life and Disability insurance
  • Mental health care
  • 401K plan
  • Performance bonus
  • Maternity and Paternity leave
  • Paid Time Off and Paid holidays
  • Tuition assistance
  • Opportunities for advancement
  • And more!


Requirements of the Client Services Representative:

  • Bachelor’s Degree or equivalent work experience preferred

  • Minimum 1 year’ experience in financial service, client, or customer service in a professional work environment ideal

  • Series 6 or 63 license preferred

  • Self-motivated and works well independently

  • Flexible and adaptable to changing business needs (working overtime occasionally)

  • Excellent organizational and communication skills with a strong attention to detail

Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. Originally a staffing agency, we have evolved into a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, Information Technology, and Salesforce. We respect our clients and candidates equally while keeping the client’s best interest in mind. We operate with pro-active pipelines, with the highest business ethics, a winning spirit in our approach, a team-oriented work flow, and with real cross training. The CSS team coaches you with current business intelligence so that we can manage your expectations. It’s what makes CSS great and, most importantly, FUN to work with!

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