Care and Vendor Support Specialist #101346

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Posted: Mon, 15 Jul 2019 11:08:25 -0400

Location: Jacksonville, FL

Industry: Office Call Center

Job Type: Temp/Contract

Skill Set: Mid-Senior level (4-10 yrs)

Pay/Rate: 37.00/HOUR


Care and Vendor Support Specialist 

Seeking a Care and Vendor Support Specialist in Jacksonville, FL! Our client company is a major Nationwide Health Care Provider! As a Care and Vendor Support Specialist, you will be producing performance scorecards and reporting, and coordinating tasks and activities with internal teams and vendors!

Responsibilities of a Care and Vendor Support Specialist include:

  • Producing performance scorecards and reporting in a timely manner
  • Execution of performance improvement and corrective action plans  
  • Coordinating tasks and activities with internal teams and vendors including status reporting and project plans
  • Educating strategic partners on processes, products, and procedures
  • Developing and maintaining strong partnerships
  • Utilizing influence, conflict resolution, and problem-solving skills to recommend and enhance and implement new processes and controls
  • Analyzing available reports and data for leading indicators of risk with programs and services
  • Monitoring programs and service performance to provide value added impact for contract renewal  

Perks of Working with Our Client Company (for full-time employees)

  • Excellent health plans and HSAs
  • Dental, Vision, and Life plans
  • Paid Parental Leave
  • Optional pet insurance
  • 401K plan
  • Paid Time Off and Volunteer time off
  • On-site health facilities and even intramurals!


Requirements of a Care and Vendor Support Specialist

  • Five or more years’ relative work experience
  • Bachelor’s degree required
  • Experience with medical operations, network, product, sales, customer service, claims, member enrollment, and billing
  • Experience with web-based reporting and Microsoft Excel
  • Ability to work in a fast-paced environment
  • Ability to facilitate multi-functional work groups
  • Strong presentation, written, and communication skills
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. Originally a staffing agency, we have evolved into a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, Information Technology, and Salesforce. We respect our clients and candidates equally while keeping the client’s best interest in mind. We operate with pro-active pipelines, with the highest business ethics, a winning spirit in our approach, a team-oriented work flow, and with real cross training. The CSS team coaches you with current business intelligence so that we can manage your expectations. It’s what makes CSS great and, most importantly, FUN to work with!


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