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Business Analyst (eCommerce) #101062

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Posted: Mon, 24 Jun 2019 10:04:07 -0400

Location: Jacksonville, FL

Industry: Office Call Center

Job Type: Temp/Contract

Skill Set: Associate (3+yrs)

Pay/Rate: 30.82/HOUR


Business Analyst (eCommerce)

A knowledgeable and experienced job-seeker is needed for a Business Analyst (eCommerce) position in Jacksonville, FL! As the Business Analyst, you will primarily be responsible for helping guide the digital vision across all our enterprise domains, ensuring that the client needs are met, and the features and functionality remain market relevant and cutting-edge. This temporary-to-hire position offers $30 an hour. 

Responsibilities of the Business Analyst include:

  • Executing against a strategic roadmap for the Digital Channel and its tool sets, caring for point solution expansion and product suite integration
  • Collaborating with Digital leadership and business stakeholders to analyze website usability, product performance and consumer behavior insights
  • Coordinating and managing business requests from conceptual ideas to formulated business statements of work, integrating with the UX team on usability and consumer testing and design
  • Supporting data-driven digital initiatives that improve the customer experience, create new revenue streams, and streamline operations
  • Ensuring development of comprehensive, efficient, and effective plans leveraging most effective digital touchpoints, to achieve business objectives
  • Using design thinking principles to develop customer journey maps and customer engagement strategies
  • Translate clients’ goals and objectives into actionable and measurable digital marketing programs, ensuring necessary tagging and tacking is implemented to enable relevant reporting

Perks of Working with Our Client Company (for full-time employees):

  • Excellent health plans and HSAs
  • Dental, Vision, and Life plans
  • Paid Parental Leave
  • Optional pet insurance
  • 401K plan
  • Paid Time Off and Volunteer time off
  • On-site health facilities and even intramurals! 


 Requirements of the Business Analyst:
  • Related Bachelor’s degree or additional related equivalent work experience
  • Minimum 4 years' related work experience or equivalent combination of transferable experience and education
  • Experience interfacing with an IT organization
  • Knowledge of web development processes
  • Proficient in MS Word, Excel, PowerPoint, Internet and web-based tools
  • Ability to apply conceptual strategy, brainstorm facilitation, and day-to-day directing of projects through to completion.
  • Excellent communication, interpersonal, and presentation skills
  • Understand / have experience in the Health Insurance industry, specifically knowledge of Health Care Reform regulations and CMS guidelines
  • Experience with eCommerce / consumer engagement
  • Experience working within an advertising agency or marketing services firm

Contemporary Staffing Solutions (CSS) is a company that exudes unwavering results with urgency, honesty and integrity. CSS has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, Information Technology, Sales force We respect our clients and candidates equally while keeping the client’s best interest in mind. Everyone at CSS operates with pro-active pipelines and with the highest business ethics, a winning spirit in our approach, a team-oriented work flow, with real cross training. The CSS team coaches you with current business intelligence so that we can manage your expectations. It’s what makes CSS great and, most importantly, FUN to work with!



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