Mortgage

Loan Consultant

Contemporary Staffing Solutions is currently looking for several Loan Consultants for direct hire positions in Oakland, CA.

This client is excited to bring on several new loan officers that are high energy and ready to help join forces in their mortgage revolution.

Responsibilities of the Loan Consultants:

  • Acting as a loan originator for your own pipeline of loans.
  • Guiding pre-approved borrowers through their home buying process.
  • Providing the best customer experience possible. We do not take a “sales” approach.
  • Maximizing conversion of the leads provided to you.
  • Collaborating with Ops, tech, product, and marketing on ways in which we can improve as the voice of the borrower.

Requirements of the Loan Consultants:

  • Bachelor’s degree required
  • Experience as a mortgage processor, assistant loan originator, or loan originator

 


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Closing Associate

Contemporary Staffing Solutions is currently looking for several Closing Associates for direct hire positions in Oakland, CA.

Responsibilities of the Closing Associate:

  • Producing Closing Disclosures in compliance with TRID guidelines.
  • Producing Closing Packages for loan closings.
  • Guiding borrowers from the point of underwriting approval to funding.
  • Working with various third parties to ensure an efficient experience for our borrowers.
  • Closing 75-100 loans per month.

Requirements of the Closing Associate:

  • Bachelor’s Degree, preferably in Business.
  • 1-2 years of experience.
  • Strong communication, organization, and time management skills
  • Proficiency in Excel preferred.
  • Ability to troubleshoot and solve problems.
  • Ability to maintain composure in a fast-paced environment.
  • Humility and accountability.

 


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Underwriter

Contemporary Staffing Solutions is currently looking for several Underwriters for Direct Hire positions in Oakland,CA.

The ideal candidate for our client would be a team player that is determined to produce high quality loans and build a product that would benefit the company. They would be fluent in duties such as redesigning complex mortgage processes to problem solving and resolving technical and operation challenges.

Responsibilities of the Underwriter:

  • Verify and analyze all necessary financial information and documentation; ensure that loan files contain all necessary credit and legal documents
  • Review appraisal reports to identify and resolve any discrepancies discovered within
  • Perform thorough analysis of applicant's income and expense data, asset documentation, credit reports, and property valuations in order to affirm borrower qualifies for loan
  • Calculate qualifying ratios, determine creditworthiness; provide risk opinions

Requirements of the Underwriter:

  • 7+ years of experience underwriting FNMA, FHLMC, and Non-Conforming mortgages
  • Expert knowledge of Desktop Underwriter (DU) & Loan Prospector/Loan Product Advisor (LP/LPA)
  • Ability to carry out requisite loan calculations (DTI, LTV, etc.)
  • Ability to handle multiple files simultaneously
  • Strong written and verbal communication
  • Perform well in team environments

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SPOC Customer Service Representative (Mortgage, Call Center)

Contemporary Staffing Solutions is currently recruiting for SPOC Customer Service Reps to work in San Dimas, CA.

These are DIRECT HIRE positions with our client.

The Customer Care Single Point of Contact (loss mitigation) representative is responsible for assisting customers in the servicing of their mortgage. This may include helping in a call center capacity in one of the following functions: customer service, collections, and loss mitigation.

Essential Job Functions:
• Acts as single point of contact to assigned borrowers currently 45 days delinquent or greater, borrower is in a confirmed disaster area, or borrower requests loss mitigation options.
• Answer inbound calls and make outbound calls on assigned mortgage accounts that are 45 days or more delinquent.
• Work with borrower on repayment plans to get them back to a current status.
• Assist the borrower with loss mitigation options, how to apply, and status updates.
• Must be familiar with investor guidelines and available programs.
• Remain as the single point of contact until the borrower is current or approved for loss mitigation.
• Maintains confidentiality of customer’s non public information.
• Provides written and verbal responses to customer inquiries as needed.
• Answers inbound/outbound calls involving customer service and collection issues.
• Must have active and fully transferrable NMLS Safe Act license or ability to obtain within 120 days of employment

Other Related Duties:Customer service, collections, and loss mitigation experience in a mortgage environment.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Education and/or Experience:
• High school diploma or GED required
• Some College/Associates Degree or equivalent from two-year College or Technical School; or six (6) months to one (1) year related experience and/or training; or equivalent combination of education and experience.

• Schedules:
• The department is open from 8am-8pm so possible shifts include: 8:00-5:00, 9:00-6:00, 10:00-7:00, or 11:00-8:00 + 1 Saturday per month (normally the 3rd Saturday with a week day off)
• Must be open to any of the 4 schedules


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Loan Processor

Contemporary Staffing Solutions is currently seeking several Loan Processor's for Direct Hire positions in Oakland, CA.

Responsibilities of the Loan Processor:

  • Perform thorough analysis of applicant's income and expense data, self-employment documentation, credit reports, and property valuations in order to affirm borrower qualifies for loan
  • Verify and analyze all necessary financial information and documentation; ensure that loan files contain all necessary credit and legal documents to satisfy underwriting conditions
  • Calculate qualifying ratios, determine creditworthiness
  • Request and manage organization of borrower loan documentation
  • Submit loans to AUS

Requirements of the Loan Processor:

  • 2-4+ years of experience processing (or underwriting) FNMA, FHLMC, FHA and Jumbo mortgages
  • Knowledge of agency conventional underwriting product guidelines
  • Familiarity with Desktop Underwriter (DU) & Loan Prospector (LP)
  • Strong communication, organization, and time management skills
  • Ability to troubleshoot and solve problems independently
  • Ability to maintain composure in a fast-paced environment

 


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Mortgage Collections

We are seeking a Call Center Representatives to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Fort Washington, PA

Not Public Transportation Accessible

$15 - $18/hour

Direct Hire


Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Transfer calls
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, finance, call center, or mortgage
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

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161 Gaither Drive, Suite 210
Mt. Laurel, NJ 08054

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