Mortgage

Quality Control Specialist

A Quality Control Specialist is currently needed for a position in Wilmington, DE!

Our client company is the largest banking company of its kind in the Delaware region. They provide a number of comprehensive financial services, including commercial banking, retail banking and cash management, to various kinds of customers! 

The Quality Control Specialist is responsible for maintaining the highest quality standards throughout Residential Mortgage and Consumer new loan/modifications processes. This temporary position offers full-time hours at $20 an hour!

Responsibilities of the Quality Control Specialist include:

  • Identifying and tracking missing documentation.
  • Performing post-closing documentation and system review of all new mortgage and consumer loans and lines ensuring compliance with bank policy, government regulations and investor guidelines.
  • Tracking and following up on all critical documents or errors and omissions, taking action when necessary.
  • Maintaining a historical database of findings and will report trends and exceptions to management.
  • Reporting all documentation exceptions to appropriate management.
  • Preparing collateral securing bank loans for timely and accurate recordation ensuring the bank’s security interest is perfected.
  • Handling paid processing including the release of collateral.
  • Answering customer inquiries and resolving routine and complex problems.
  • Maintaining legal documents and other classified records according to an established filing system while researching and investigating information contained in files.
  • Previewing daily exception reports and resolve items by preparing ad hoc reports as required for review based on specific data, products or features.
  • Working full-time hours (Monday through Friday from 8:00am to 5:00pm).

Perks of Working with Our Client Company:

Our client company enriches the lives of their employees by hosting company social events and outings, giving employee discounts, offering job training and an apprentice training, and even being pet friendly! They also offer numerous benefits for full-time employees, such as:

  • Health Insurance
  • Flexible Spending Account and Health Savings Account
  • Mental Health Care
  • Dental and Vision Insurance
  • Life and Disability Insurance
  • Retirement Plan and 401K
  • And more!

 

Requirements:

  • High school diploma/GED
  • Practical knowledge of commonly used concepts, practices, and procedures within a loan servicing environment for consumer, commercial and mortgage loans including accounting principles, general ledger, loan review and collateral recoding standards
  • Experience with loan servicing systems required.
  • Minimum of 2 years of experience in a high-volume loan servicing environment
  • Strong knowledge of all bank products and services
  • Proficient computer skills with fluency in Word, Excel, and PowerPoint
  • Excellent oral and written communications skills
  • Excellent customer service, interpersonal, and public speaking skills
  • Flexible and adaptable to business needs
  • Keeps cool under pressure and thrives in a busy environment
  • Solid analytical, memorizing, prioritizing, and problem-solving skills
  • Superior mathematical skills

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Mortgage Processor

A Mortgage Processor position in Plymouth Meeting, PA is currently being recruited for!

Our client company is a title insurance and settlement services provider within the loan industry. They focus on creating innovative solutions and providing excellent service to customers, as well making the company a great place to work for their employees.

The Mortgage Processor is responsible for communicating with employees and customers, reviewing titles, and handling loans. This is a temporary-to-hire position that offers $17 an hour!

Responsibilities of the Mortgage Processor include:

  • Communicating between the company, the loan officer, and the borrower and answer incoming team phone calls.
  • Typing title commitments, handling customer service inquiries, and preparing CPL letters.
  • Clearing minor title issues that arise, reviewing conditions, and working with underwriting to resolve matters than need review.
  • Making loan amount revisions, preparing quotes, and answering general customer service questions.
  • Reviewing title commitments.
  • Performing a final check for taxes, vesting, lien position matters, and all other checklist items prior to sending to closing.
  • Determining if loans are approved to schedule or clear to close if possible or escalate to examiner(s).

Requirements:

  • High school diploma/GED (college degree preferred)
  • Title/mortgage or financial company experience a plus!
  • Detail oriented and goal driven
  • Flexible schedule to work alternate shifts
  • Effective interpersonal skills and able to communicate with all levels of management, vendors, and customers
  • Maintain a positive attitude and providing exemplary customer service
  • Works well independently
  • Working knowledge of MS Windows, Word, Excel, Internet, and Outlook

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