Hot Jobs

Collections Representatives

 

Contemporary Staffing Solutions is currently seeking a Collections Representative for a temp to hire position in Dover, DE.


 The Collections Representative is responsible for contacting specified individuals in an effort to retrieve any/all of client’s accounts receivables.  The hours for this position are Monday – Friday 8 am - 5 pm, and this is a temp to hire opportunity.


 Our company works with clients to create a collection process that satisfies your debt recovery needs and begins with a thorough analysis of our clients’ objectives. 


 Responsibilities of the Collections Representative:



    • Achieve department standards and goals as set by management through continuous efforts to contact clients and collect on debtor accounts.

    • Work minimum number accounts per hour as set forth by management.

    • Set up suitable payment arrangements once contact with debtor has been made, and follow up on payment arrangements.

    • Follow up on all accounts until the account is paid, settled, cured from delinquency, or deemed noncollectable by management.

    • Perform all phases of skip tracing work

    • Keep accurate records and documentation of activity on accounts worked through policies and procedures as set forth by the company.

    • Adhere to and abide by all regulations as set forth by the FDCPA.

 

Requirements of the Collections Representative:


    • 2 plus years working commercial/B2B collections at an agency or legal firm

 

    • Proven track record working in a base + commission environment

 

    • Thinks outside the box

 

    • Proven track record of making calls and developing files

 

    • Self-starter and goal driven

 



 
 





 

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Grants Manager of Capital Projects

Contemporary Staffing Solutions is currently recruiting Capital Project/Grant Supervisor.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high-stress situations with ease and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

 Responsibilities of the Capital Project Supervisor:

  • Provide direct supervision and oversight of employees; lead staff development initiatives
  • Provide oversight of the firm’s engagement to review and monitor grant compliance requirements for capital projects receiving public monies.
  • Create a budget and staffing plan for engagements and monitor/drive progress against deliverables
  • Review financing and cash flow structures of capital projects and address financial issues timely; escalate to senior leadership and client as appropriate.

Requirements of the Capital Project Supervisor:

  • Ability to multitask in a fast-paced environment
  • Strong problem-solving, project management and decision-making skills 
  • Robust attention to detail and accountability to drive and deliver exceptional results
  • Minimum of five years of progressive experience required including grant compliance and management

  • 3+ years of staff supervisory experience

  • 2+ years of capital budgeting

  • Ability to work in a fast-paced environment and meet deadlines promptly
  • Required – Bachelor’s Degree in Construction Management, Architecture, City Planning, or related field

  • Construction Management Certification or willingness to obtain shortly after joining the Firm desired.

Salary Scale: $85 - 95k

One of the largest minority-owned CPA firms in the U.S. and  solves the most complex financial, accounting, operational and management challenges for small and medium businesses, public corporations, not-for-profit organizations, government entities and individuals.

Health Insurance, 401K Plan, Maternity & Paternity Leave, Work From Home


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In-House Sales Representative

A self-motivated, intelligent, and organized In-House Sales Representative is needed in Philadelphia, PA. This position focuses on driving sales and digital solutions to academic accounts (such as colleges and universities). The In-House Sales Representative’s main objective is to grow sales in their area and meet the company’s yearly sales goals. The In-House Sales Representative must be a highly functional multitasker who can allocate their time between business development, closing opportunities, and customer service/customer relationship management.

 

Responsibilities of the In-House Sales Representative include:

  • Meeting or exceeding the assigned yearly sales goal.
  • Using consultative and negotiating selling skills to find and close opportunities to advance sales.
  • Maintaining a strong level of digital and print product knowledge.
  • Creating and maintaining current account records in the CRM system, including opportunities and records of communication with customers.
  • Carrying out WebEx product demonstrations to key customers to develop and close opportunities.
  • Assisting the eLearning Specialist in the Product Solutions department with customer/instructor training for In-House Sales Representative’s customers.
  • Reporting on market conditions, trends, and opportunities in the competitive environment.
  • Monitoring comp copy distribution to ensure compliance with forecasted budget.
  • Taking on special projects when assigned by the In-House Manager.

Qualifications:

  • Bachelor’s Degree
  • Minimum of one year of sales experience
  • An independent, productive person with a positive attitude
  • Detail-oriented, dedicated, and able to strategically prioritize tasks
  • Outgoing and confident with both verbal communication (especially on the phone) and written communication, yet also has excellent listening skills
  • A reliable, customer-minded, problem solver who can develop rapport, assist customers, and persuade when needed
  • A public speaker with proven ability to conduct effective webinars
  • Experience selling digital, online products, and print products to higher education (health science) customers preferred, but not required

Perks:

This company takes the hard work and well-being of their employees very seriously. To prove this, they offer a great and competitive benefits package that consists of:

  • Medical, dental, and vision coverage
  • 401(k) with employer match
  • Tuition reimbursement
  • Paid time off
  • Pre-tax savings plans
  • Family friendly benefits
  • Life and disability insurance
  • And half-day Fridays during the entire summer schedule!

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HR Coordinator

Contemporary Staffing Solutions is currently seeking a temporary HR Coordinator to join us in Philadelphia, PA  for approximately 2 months or prior if the work is completed!  As the HR Coordinator being paid $22 / hour, you will perform activities in human resources and assist the HR Talent Acquisition team.

Join a national human services nonprofit, trying to help as many people as possible and in as many places as possible. We support a variety of human service programs across the country that address intellectual and developmental disabilities, behavioral health, homelessness, addiction recovery, and more. We empower people of all abilities as they work to achieve the highest level of independence possible and build better lives for themselves and those around them by providing assistance in numerous ways.

Responsibilities of the HR Coordinator include:

  • Coordinating Dispute Resolution Processes
  • Coordinating and assisting with HR investigation interviews
  • Assisting with the BalanceTrak (ATS) approval process
  • Gathering and organizing job descriptions
  • Assisting with the HR talent acquisition process and steps
  • Coordinating the completion of HR documents (separation agreements, etc.)
  • Implementing company culture, values, and policies
  • Providing management with requested reports and documents
  • Coordinating events focused on employee recognition
  • Maintaining employee files

Perks of Working with Us:

  • Enjoy a fun, upbeat atmosphere here! We offer a diversity program and professional development opportunities. We also maintain a close-knit team by hosting company social events!

Requirements:

  • Associate's/Bachelor's Degree or at least 2 years of HR Experience
  • Previous experience in Human Resources, recruiting, or a related field
  • Knowledge of labor and employment laws
  • Ability to build rapport with all employees
  • Strong organizational and interpersonal skills
  • Excellent written and verbal communication skills

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Floater Legal Secretary

Contemporary Staffing Solutions is currently recruiting a Floater Legal Secretary for a temporary position in Philadelphia, PA paying $25 / hour.

 

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high-stress situations with ease and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow. 

 

We provide comprehensive litigation, corporate, finance, restructuring, employment and benefits, and intellectual property services in all major industries, helping clients address and anticipate challenges across vast and rapidly changing landscapes.

 

Legal Secretary Job Duties:

  • Welcomes guests and clients by greeting them in person or on the telephone; answering or directing inquiries.

  • Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics; coordinating case preparation.

  • Conserves attorneys time by reading, researching, reviewing, verifying, and routing correspondence, reports and legal documents; drafting letters and documents; collecting and analyzing information; initiating telecommunications; organizing client conferences, and attorney meetings; scheduling couriers, court reporters, expert witnesses, and other special functions; coordinating preparation of charts, graphs, and other courtroom visuals; preparing expense reports.

  • Maintains attorney calendar by planning and scheduling conferences, teleconferences, dispositions, and travel; recording and monitoring court appearance dates, pleadings, and filing requirements; monitoring evidence-gathering; anticipating changes in litigation or transaction preparation requirements.

  • Represents attorney by communicating and obtaining information; following-up on delegated assignments; knowing when to act and when to refer matters to attorney.

  • Generates revenues by documenting and inputting attorney billable time and reimbursable expenses; preparing invoices; tracking payments.

  • Maintains client confidence by keeping client/attorney information confidential.

  • Provides historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions; maintaining transcripts; documenting and maintaining evidence.

  • Maintains office supplies by checking stocks; placing and expediting orders; evaluating new products.

  • Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs.

  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

  • Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

 


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Admin/Office Manager

Administrative Assistant

Contemporary Staffing Solutions is looking for a curious, go-getting, full-time Administrative Assistant to help grow our company from Southern New Jersey!

The Administrative Assistant will be responsible for maintaining company values by providing excellent customer service, managing the reception area, and performing all necessary administrative assistant duties. The rate of pay $15 an hour and while the position is temporary, it has the possibility of becoming permanent!

We are a jobs program with an ardent desire to raise employment across America! We have assisted over 800,000 individuals, from all backgrounds, increase their self-sufficiency through our employment opportunities. Our business model focuses on all aspects of preparing our candidates, including work-readiness training, vocational training, career placement, and advancement.

 

Perks of Working with Us:

  • Our company offers numerous employee benefits to permanent employees including:
    • Health Insurance,
    • 401K Plan,
    • Vacation & Paid Time Off
    • And more!

Responsibilities of the Administrative Assistant include:

  • Greeting customers and refer them to appropriate staff
  • Monitoring and ensuring that the reception area is kept tidy, making a record of breaches in cleanliness, and reporting maintenance issue to the supervisor
  • Receiving and transferring telephone calls, taking brief messages and passing these on via the email system or connecting callers to staff members personal direct line voicemail.
  • Ensuring all voicemail messages to main office number are taken and directed to staff members.
  • Reporting telephone equipment and line faults to the manager.
  • Updating staff contact and telephone extension lists regularly.
  • Checking and signing for deliveries; processing and delivering mail daily.
  • Maintaining a spreadsheet with office supply inventory to place supply order, put away supplies when delivered, and send confirmation to manager
  • Providing administrative and general support to the Facilities Manager in ensuring compliance with Health & Safety Regulations.
  • Providing logistical support to job fair/ meetings held in the training Room, to include preparation of meetings
  • Printing intake folders for all programs and daily job search trackers (making sure there are enough in the folders)
  • Assisting with intakes
  • Call/ text clients when bonus checks are received, make follow up calls, make them fill out success stories.
  • Researching job fairs and support services in the community
  • Updating spreadsheet upon receiving the referrals
  • Archiving files, organizing client folders, and ensuring all the documents needed are in the files

Requirements

  • Experience with switchboard operation.
  • Familiarity with using office equipment
  • Implementing administrative systems and databases
  • Excellent verbal communication skills, especially on the phone
  • Excellent written skills and interpersonal skills
  • Basic computer skills, experience with Microsoft Word, and the ability to learn other technological skills
  • Minimum typing speed of 45wpm.
  • A go-getter who takes initiative and is a team player
  • Professional appearance
  • A multitasker who can work in a busy environment with high standards
  • Commitment to values

 


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Payroll Clerk Temp

Contemporary Staffing Solutions is currently hiring a Payroll Clerk for a temporary position in Philadelphia, PA. Paying $23 / hour!  We provide small and mid sized companies group life, disability, and accident insurance policies that are incorporated into employee benefits packages.

 

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high-stress situations with ease and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow. 

 

Payroll Clerk Job Duties:
  • Maintains payroll information by collecting, calculating, and entering data.

  • Updates payroll records by entering changes in exemptions, insurance coverage, savings deductions, and job title and department/division transfers.

  • Prepares reports by compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages.

  • Determines payroll liabilities by calculating employee federal and state income and social security taxes and employer's social security, unemployment, and workers compensation payments.

  • Resolves payroll discrepancies by collecting and analyzing information.

  • Provides payroll information by answering questions and requests.

  • Maintains payroll operations by following policies and procedures; reporting needed changes.

  • Maintains employee confidence and protects payroll operations by keeping information confidential.

  • Contributes to team effort by accomplishing related results as needed.

 


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Customer Service Representative

Customer Service Representative

Contemporary Staffing Solutions is currently recruiting for a Customer Service Representative in Philadelphia, PA by July 23rd!  Join our well-known, national health insurance company paying more than $13 per hour!

 

The Call Center Customer Service Representative is primarily responsible for answering inbound telephone calls for customers. The ideal candidate is a friendly, customer-minded professional who is concerned with providing the absolute best service to our clients!

 

 

Responsibilities of the Customer Service Representative include:

 

  • Answering customers’ questions regarding their health plans.

 

  • Resolving customers’ issues/complaints.

 

  • Providing outstanding customer service to all customers.

 

  • Meeting background screening requirements.

 

  • Completing training hours (Monday through Friday, between 8:30am and 4:45pm).

 

 

Perks of Working with Us IF your converted to a direct position:

  • We are dedicated to taking care of our employees’ health and well being. We offer a free onsite fitness center (with discounted rates at participating facilities), group exercise classes, personal health coaches and registered dieticians, walking workstations and bike stations, and more! We take care of the well-being of our employees by offering permanent associates benefits that include:

    • Medical, dental, vision, and prescription drug coverage
    • Paid vacation days and holidays and flex vacation option
    • 401(k) retirement savings plan including company match, with immediate vesting
    • Paid time off for volunteer work
    • Tuition assistance
    • Career development opportunities
    • Short and long-term disability coverage
    • Travel accident insurance
    • And adoption assistance

Requirements

  • High School Diploma/GED
  • Minimum of 2 years of customer service experience (call center experience preferred)
  • Healthcare industry experience preferred
  • Excellent verbal and written communication skills
  • Fluency in the English language with professional language/word choice skills
  • Ability to clearly communicate complex messages over the phone.
  • Insurance, Insurance Billing, or nursing related experience a plus
  • Strong problem-solving skills
  • Prove It! test scores required
  • Be available to work Monday through Friday between 8am-6pm

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Executive Assistant to CFO

Executive Assistant to the CFO

Contemporary Staffing Solutions is currently hiring for a very professional,  experienced, full-time Executive Assistant in Philadelphia, PAThe ideal candidate for this position needs to have experience reporting to a CFO, regarding all administrative tasks.

Join this human services company and help people become self-sufficient and happy by offering them helpful opportunities and enacting meaningful change. We focus on aiding individuals with physical, developmental, and emotional challenges as well as those facing unemployment and underemployment. create sustainable solutions to the underlying issues facing the people we serve.    

Responsibilities of the Executive Assistant include:

  • Preparing meetings and taking notes during meetings.
  • Handing mail and general correspondence.
  • Monitoring action items and ensure follow up.
  • Backing up any administrative tasks for the finance team.
  • Performing other tasks given by the CFO.       

Perks:

  • Our company takes care of our employees’ health and wellbeing by providing a benefits package to permanent employees that include:
    • Health Insurance and a Health Savings Account (HSA)
    • Mental Health Care
    • Dental, Vision, and Life Insurance
    • 401K Plan
    • Vacation and Paid Time Off
    • And more!
  • We also provide free lunch or snacks for our employees, gym memberships, and performance bonuses.

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Employee Advocates (8/6 Class)

Hiring temp to direct for many Employee Advocates to start in a training class on August 6th at $14/hr.  Hours: Start times vary from 8am – 11am until 4pm - 8pm

 

Join the world's leading global insurance broker and risk management advisor, Be a part of an amazing team offering advanced consultation, brokerage, administration, and risk management services utilizing technology and proven workflows to bring the greatest efficiencies.

 

As a team member of the Call Center, the Employee Advocate (EA) is responsible for the direct communications with our clients' employee population. The EA works in partnership with other members of the Benefits Administration team to ensure that client expectations are met in the area of verbal and written responses and customer support. Specifically, the EA provides support to our clients' employees through inbound and outbound calls, composing and responding to email, and returning voicemail. In addition, the EA provides support through projects for the Benefits Administration teams.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Responsible for answering inbound/outbound calls related to Health & Welfare approximately 85% of the work day;

  • Follow-up on calls that need additional assistance or have been escalated to Tier 2 or 3;

  • Using available resources, research and identify required information to resolve customer inquiries;

  • Identify and escalate issues that may affect the quality of service, cause technical challenges or place clients commitments at risk;

  • Partner with internal team to ensure that requests are handled appropriately and in a timely manner;

  • Route calls to the appropriate carriers as required;

  • Use solid judgment, escalate issues as needed;

  • Recognize, document and communicate reoccurring problems and/or trends, as appropriate;

  • Participate in all on-going events and training sessions organized by the training department such as meetings, mentoring, peer feedback and more.

  • Participate in reviews of processes and procedures creating efficiencies and best practices;

  • Perform other duties assigned.

REQUIRED EDUCATION AND EXPERIENCE:

  • High school diploma or GED equivalency is required, college degree preferred;

  • Minimum of 1 year demonstrated experience within a customer service or call center capacity;

  • Related exposure to employee benefit plans is ideal;

  • Experience within a third party administration, benefits brokerage, health and welfare consulting, health care, or insurance related industry is highly preferred;

  • Proficiency in the Microsoft Office Suite, including Word, Excel and Outlook is required.

KNOWLEDGE, SKILLS AND ABILITIES

  • Strong organizational, analytical skills and strong attention to detail;

  • Excellent troubleshooting, decision making and problem solving skills;

  • Solid interpersonal, verbal and written communication skills;

  • Ability to work well independently and as a team member;

  • Ability to multitask and successfully operate in a fast-paced work environment;

  • Ability to prioritize projects and meet deadlines;

  • Ability to follow through on and successfully execute tasks while adhering to specified quality standards;

  • Demonstrated ability to provide superior customer service and maintain positive relationships with client contacts;

  • Proficiency in Microsoft Office Suite, including MS Word and Excel;

  • Proficiency in use of PC such as keyboard skills and electronic folder/file organization and management;

  • Aptitude for learning internal systems, applications and internal work flow of the department;

  • Must be able to effectively interact with people at all levels inside and outside of the company.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is:

  • Frequently required to sit; speak or hear; use hands to finger, handle, feel objects, and reach with hands and arms;

  • Occasionally required to stand and walk;

  • Extensive use of computer and keyboard and viewing of computer screen is required;

  • Specific vision abilities required by this job include vision, and ability to adjust focus.

  • Other working conditions are normal for an office environment.

 

 


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Digital Media Specialist

Contemporary Staffing Solutions is looking for a Digital Media Specialist in Philadelphia, PA paying $16 / hour! We are a fast-growing, global media and technology company looking for someone to take our digital media to the next level. We aim to entertain and awe customers with our innovation, which we have successfully done for decades, and our ideal candidate embodies these values!

If you are a natural leader with an eye for media and web design, you may be the perfect candidate.

Perks:

  • We make sure that our employees’ health is taken care of and that they are fulfilled in their career! We do so by offering several different benefits to employees that are/become direct hires:
    • Medical and Dental Insurance
    • Tuition assistance
    • Career development programs
    • 401(k) Savings Plan with Match
    • Courtesy services
    • Free in-office snacks
    • And more!

Responsibilities of the Digital Media Specialist include:

  • Generating digital and virtual media for a wide variety of learning assets.
  • Assisting with the design and development of training material.
  • Creating and maintaining web-related media and programs.
  • Helping with internal team training of new tools and programs.
  • Working well in a team setting and adapting to changing deadlines.
  • Must be able to work independently and take initiative.

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Data Entry Clerk

CSS is looking for a Data Entry Operatorfor a company located in the Paoli area!! This person will update and maintain information on our client's company databases and computer systems. Data entry operator responsibilities include entering and collecting data in databases and maintaining accurate records of very valuable company information. The ideal candidate has essential skills in data entry, like quick but accurate typing with an eye for detail and familiarity with spreadsheets and online forms. Ultimately, a successful data entry operator will be responsible for maintaining accurate, up-to-date and useable information in our systems.

Responsibilities:

  • Needs strong data entry and math skills
  • Lite filing work and quality check
  • Insert customer and account data by inputting text based and numerical information from source documents within time limits
  • Compile verify accuracy and sort information according to priorities to prepare source data for computer entry
  • Review data for deficiencies or errors, correct any incompatibilities if possible and check output
  • Research and obtain further information for incomplete documents
  • Scan documents and print files, when needed
  • Keep information confidential
  • Respond to queries for information and access relevant files
  • Comply with data integrity and security policies
  • Ensure proper use of office equipment and address any malfunction

Requirements

  • MUST complete Data Entry Alpha Numeric Testing and send scores with submitting
  • MUST be on time and strive for perfect attendance
  • MUST have high emotional intelligence for this professional environment

 


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Trainer-Burlington

Contemporary Staffing Solutions is seeking a dynamic Trainer for an exciting opportunity with one of our valued clients. We have built our credibility on professionalism, ethics and reliability through a commitment to matching quality candidates with the right career opportunities. The trainers will be responsible for coordinating and creating all training related activities for the company. We are looking for an energetic, patient and positive individual who can communicate well with others.

 

Company Description:

America Works is a landmark jobs program that aims to create full employment across the U.S. by equipping each individual America Works has assisted over 800,000 individuals increase self-sufficiency through profitable employment. These individuals include military veterans, welfare and SNAP recipients, young adults, homeless, the criminal justice involved, non-custodial parents, and individuals receiving disability, among others. America Works uses a blended business model that incorporates work-readiness training, vocational training, career placement and advancement, and employment retention services.

 

Company Benefits: If converted to a full-time employee, our company offers numerous benefits, including but not limited to:

  • Health Insurance
  • 401K Plan
  • Vacation & Paid Time Off

 

Responsibilities of the Trainer role:

  • Coordinates training schedule for all employees and ensuring that all training needs are being met.
  • Choose training materials and tools for the most effective training.
  • Conducting training sessions such as refresher training's and on the job training.
  • Monitors progress of employees after training is provided and report back to management on what areas need additional training.

 


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HR Coordinator

Hiring directly for an HR Coordinator in Delaware County at a fast growing company focused on global transportation and logistics paying $48,000 and up depending on experience. The range for compensation is very flexible for the most qualified candidates.

 

Full Benefits include:  Health Insurance, 401K Plan, Flexible Spending Account, Supplemental Life Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Pension Plan, Maternity & Paternity Leave, Reduced or Flexible Hours, Family Medical Leave, Work From Home, Vacation & Paid Time Off, Paid Holidays, Sick Days, Bereavement Leave

 

JOB SUMMARY:

Assist the HR management team with HR activities related to acquisitions.  Extensive use of the HRIS System (Ultimate Software/UltiPro) i.e., Recruiting, OnBoarding, Core Management, etc.

 

RESPONSIBILITIES:

  • Assist with day-to-day department operations related to acquisitions;
  • Work in UltiPro Recruiting, OnBoarding and Core Management;
  • Data entry to insurance and other related portals;
  • Assist HR Director with related programs and functions;
  • Learn M&A software;
  • Provide clerical and administrative support to the HR management;
  • Other job related duties as assigned by HR management.

Bachelor's degree.  3-5 years prior HR experience.  HR certifications and prior experience with Ultimate Software/UltiPro a plus.  Must have strong MS Word and Excel skills.  Ability to interact with all levels of the organization in a courteous and professional manner.  Highly organized.  Detail Oriented.  Good people, oral and written communication skills.  Must be able to maintain strict confidentiality at all times.

 
 

ESSENTIAL JOB FUNCTIONS:

This is a clerical, sedentary position in an office setting that requires sitting for extended periods of time and regular use of a phone and PC.  Position requires employee to occasionally get up and move about to perform other office duties.

 


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Claims Adjusters

Join us temporary to direct as a Claims Adjuster with 3 to 5 years of experience starting out at $28 / hour and having the potential to convert direct after an evaluation period.   Join an industry leader who sets the standard in equipment breakdown insurance. Along with other specialty insurance and reinsurance coverage's you will keep our clients staying ahead of emerging risks in a complex world. We offer first-class inspection services, loss reduction and engineering-based risk management consultation for business, home and farm.


Job Description

Entry/Immediate (2-5 years) level claims professional position.  Required to perform a full range of claims support activities, including interactions with customers over the phone and in writing, support with claim investigations/fact development, documentation of claim files, completion of claim file activities, input of data in claim systems, retrieving and reviewing insurance contract language, and calculating/recommending loss settlements.  The position requires consistent delivery of an exceptional customer experience to clients, customers, and business partners.  Adhering to Claims Department Standards while maintaining an appropriate volume of work product is also required.

 

Qualifications

  • College Degree or high school diploma with equivalent work experience
    Desired: College Degree in Engineering or Business with completion of insurance course work

  • 1-2 years of general insurance experience or Customer Service support roles

  • Previous work experience in property claims operations.  

  • Working knowledge of mechanical and electrical equipment and systems. 

  • Working knowledge of computers and electronic devices.

  • Good working knowledge of PC’s including Windows environment

  • Strong verbal, written, and interpersonal skills. 

  • Ability to handle high volume of work. 

  • Good organizational skills and ability to multi-task.  Must be able to function effectively in a team environment, be self-motivated, and energetic.

  • Experience in a customer facing role.

 

 


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Eligibility Specialist

Contemporary Staffing Solutions is currently recruiting Eligibility Specialists for a temporary position in Philadelphia, PA.

 

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high-stress situations with ease and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

 

Company Description

 

Our company is an information source for Philadelphia families that find, select, and pay for childcare. Helps families find and select childcare through the Resource and Referral Department that maintains and provides unbiased information on local childcare facilities and community resources. We also might be able to help pay for childcare.  

 

Eligibility Specialist (2 openings)


This position is responsible for processing client information to ensure ongoing eligibility for subsidized child care assistance, in compliance with state regulations.  Post High School education preferred. Minimum 3 years’ experience in customer service or human/social services. Program eligibility experience with a federal or state benefits program and/or welfare to work preferred.  Bi-lingual (Spanish, Russian, Korean), a plus. Attention to detail, communication, computer and people skills, a must. Demonstrated ability to maintain confidentiality with sensitive information. Work schedule will be Mon-Fri 9AM-5PM with a rotating monthly Tuesday night 12-8pm.   

 

We offer a comprehensive benefits package, competitive salary and a professional and a supportive work environment.

 

Benefits include:

  • Medical, dental and prescription benefits

  • Life insurance

  • 403(b) retirement plan

  • Paid vacation time

  • Paid sick time

  • Paid holidays

  • Paid lunch break

  • Up to 50% child care discount

 


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Title Processor

Contemporary Staffing Solutions is currently recruiting a Title Processor for contract to hire in Plymouth Meeting, PA. 

 

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high-stress situations with ease and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow. 

 

Company Description 

 

Our company provides title insurance, settlement services, and custom solutions for the loan marketplace nationwide. Employees at our company provide their clients with innovative solutions and a customer service experience you won't forget. They offer a unique technology platform for web-based file tracking and control and have vast experience in areas ranging from refinances to REO and even commercial. 

 

 

General  Rules and Responsibilities- All Positions:

  • Employees will be at desk and logged in no later than twenty minutes from their scheduled start time.  If employee is going to miss the twenty minute grace period, they are required to call their Department Manager ASAP to advise of lateness and ETA.
  • Employee is required to electronically clock in and out.  If Employee misses an electronic punch, they are required to fill out the Missing Punch form.  Employee is allowed THREE punch override exceptions per calendar quarter.  A verbal warning will be given upon the third override request in a calendar quarter.  A written warning will be given upon the fourth override request in a calendar quarter and further disciplinary action will be considered at the discretion of management.
  • Position may require a rotating shift schedule.  Employee understands that they will be required to follow any changes in shift required.  A calendar will be provided prior to any shift changes to allow any immediate change requests to be processed.  All exceptions must be approved by department manager.
  • Employee is required to fill out Absence Request form for any unplanned (sick) days at least 15 days in advance and in accordance with current PTO policy.  A written request is not an immediate approval.  Requests received within 15 days of first day off may be rejected for insufficient notice.  Exceptions will be handled by department manager. The request must be approved by department manager. 
  • Employees are requested, to the best of their ability, to NOT plan any obligations in the last 2-3 closing days of each month as the request may not be approved. (A list of these dates is available and can/will be supplied)  The request must be approved by department manager.
  • Compliance with all company policies, procedures, and customer service level agreements
  • Perform related duties as assigned by supervisor
 

Essential Duties and Responsibilities:

  • Act as a liaison between Company, the loan officer and the borrower and answer incoming team phone calls.
  • Type up title commitments, handle customer service inquiries, prepare CPL letters
  • Clear minor title issues that arise, curative, review conditions, work with underwriting to resolve matters than need review
  • Make loan amount revisions, prepare quotes, answer general customer service questions
  • Review title commitments for vesting and requirements to be satisfied at the table.
  • Perform final check for taxes, vesting, lien position matters and all other checklist items prior to sending to closing.
  • Determine if loan is approved to schedule or clear to close if possible or escalate to examiner(s)
 

Education and/or Work Experience Requirements:

  • Title/mortgage or financial company experience a plus
  • 4 year college degree preferred
  • Excellent oral communication skills, including ability to effectively communicate with internal staff and external customers
  • Detail oriented
  •  Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary internal and external customer service
  • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
  • Knowledge of basic computer programs to include Windows, Microsoft Word and Excel, Internet and Microsoft Outlook
 

Physical Requirements:

  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
  • Must be able to sit, stand, stoop or bend for an extended period (8 hours).
  • Must be able to lift and carry up to 5 lbs.
  • Must be able to listen and speak clearly on telephone.

 


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Insurance Verification Representatives

Contemporary Staffing Solutions is looking for a temp to direct hire for an Insurance Verification Specialist I.  Join our global medical devise team that focuses in the healthcare, research and technology space!

 

If converted to a full time employee, enjoy numerous benefits, including:

  • Health Insurance
  • 401K Plan
  • Vacation & Paid Time Off
  • Job Training

 

Qualifications of Insurance Verification Specialist I:

  • Verify benefit eligibility
  • Initiate and obtain prior authorization from insurance carriers
  • Selecting the appropriate insurance and entering all necessary billing information
  • Communicate with team for priority handling of patients
  • Establish and maintain effective relationships with internal customers
  • Follow up with department email and authorization faxes
  • Ensure the accuracy of data
  • May obtain missing information from patients and practices
  • May be responsible for answering patient coverage questions
  • Other duties as needed

 


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Call Center Agents

Contemporary Staffing Solutions is recruiting candidates for our client in Exton, PA. They are seeking friendly, business-minded Inbound Call Center Agent Teammates who are dedicated to helping customers!

The ideal candidates should enjoy working in a fast-paced, team-oriented environment; candidates should be competitive and eager to help expand this company’s continuous growth and give 110% to not just succeed but exceed the responsibilities of their position to make for great customer experiences!

The starting rate for this position is $14.25 but can be bumped up to $15 if the candidate becomes permanent.

Responsibilities of Call Center Agents include:

  • Calling customers to furnish information requested by our customers.
  • Actively working to convert incoming customer calls into reservations.
  • Determining the location and availability of units and completing rental reservation information.
  • Answering questions and complaints concerning billing and account information, referring complaints to the designated departments or stores for investigation.
  • Providing outstanding customer service to all customers.
  • Meeting operational performance standards including quality and sales productivity.
  • Completing a background and drug screening.

Perks:

  • Base Salary and competitive monthly bonus of $500 (based on performance)
  • Paid 3-week training
  • The opportunity to work from home
  • Paid Time Off – Vacation, Holidays, Sick and Personal
  • Tuition Reimbursement
  • Business Casual Dress Code
  • Medical, Dental, and Vision Plans
  • 401K Retirement Plan with company match
  • Recognition and Incentive Programs
  • Paid short-term disability
  • Advancement Opportunities
  • Employee Discounts
  • Free fruit daily in kitchen
  • Bagels on Friday
  • Metrics contests weekly to earn prizes (including days off!)
  • Fun company holiday events

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HR Coordinator

Seeking a HR Coordinator for a temp-hire position with a great, financial company near Fort Washington, PA!  They are a wonderful retirement & college savings services provider integrating advance technology to create overall the best client experience.  

 

If converted to a full time employee then, Life insurance, Health insurance, dental insurance, flexible spending account (FSA), Health Savings Account (HSA), disability insurance, mental health care, accidental death & dismemberment insurance, 401(k), performance bonus, maternity and paternity leave, work from home, adoption assistance, flexible hours, vacation & PTO, paid holidays, employee assistance program, legal assistance, professional development, tuition assistance

  

HR Coordinator Responsibilities:

  • This position will assume responsibility for assisting the department in carrying out various human resources programs, policies and procedures for all associates.
  • Assist the receptionist with front desk responsibilities and answer high volume of calls.
  • Responsibility will span across payroll, benefits, recruitment, performance management, management reporting and other areas as assigned.
  • Play a strong customer service role to associates related to their questions. Provide timely follow up and resolution.
  • Perform confidential, administrative functions.
  • Makes decisions on routine matters generally according to established policies and procedures of company.
  • Oversees Rewards and Recognition program, Scholarship program and VTO program
  • Establish and maintain files for all locations.
  • Responsible for review of new hire records, including I-9 information within Workday
  • Assist Director with Immigration responsibilities
  • Compose responses to routine inquiries and determines which items can be delegated to other team members and forwards appropriate items to the Director.
  • Promote and maintain an I-Client centered environment for both Internal and External clients.
  • Performs other duties and special projects as assigned.
  • Coordinate meetings/events and activities
  • Assist with other tasks and projects as assigned
 

HR Coordinator Requirements:

  • Bachelor’s Degree or a minimum of two (2) years experience in the Human Resource field
  • Previous experience maintaining associate information in an HRIS system, Workday preferred
  • Excellent verbal and written communication skills to regularly assume a broad variety of moderately complex administrative duties, assemble reports containing confidential and sensitive information and respond to questions or requests.
  • 3-5 years experience with PC’s and MS Office software applications
  • Requires a high degree of independent judgment and discretion
  • Possesses excellent analytical skills
  • Motivated and innovative
  • Detailed oriented with strong organizational and time management skills
  • Strong interpersonal skills with internal and external clients
  • Ability to handle multiple priorities and meet deadlines
  • Ability to work independently as well as with a team in a fast paced environment
  • Ability necessary to analyze moderately complex administrative details and assemble reports containing data from several sources

 

 


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Part-time Intake Coordinator

Contemporary Staffing Solutions is currently hiring an Intake Coordinator, and this is a direct hire position in Harford County, MD.

 

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high-stress situations with ease and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow. 

 

This part time professional is responsible for responding to telephone inquiries, screening candidates for appropriate admission to the Inpatient facility and complete the intake process.

 

Shift schedule requires 2nd shift hours; three weekdays 12:30 pm - 11:00 pm and every other weekend.

 

This position includes an excellent compensation and full benefits including Tuition reimbursement and educational discounts.  

 
 Essential Functions:

  • Receive and respond to incoming calls politely.
  • Listen with empathy and answer questions appropriately while maintaining objectivity.
  • Document required sections for intake assessment including medical, substance abuse, and treatment history indicating callback.
  • Document referral sources, and make admission assessments in a timely manner.
  • Obtain required signatures regarding consent forms and ensure the patient has properly signed all documents.
  • Communicate and document insurance coverage and admission financial requirements.
  • Recognize when a potential patient with physical or psychiatric conditions needs medical approval by SR Vice President of Treatment.
  • Complies with callbacks in a timely manner.
  • Obtain required release forms and notifies referral source upon admission.
  • Completes thorough and accurate managed care clinical review and documents outcome.
  • Document admission notes and communicates with Financial Coordinator, UR Manager, and pertinent supervisors.  

Minimum Qualifications:

  • Possess a Bachelor’s Degree and one (1) year of experience OR Associate’s Degree and three (3) years’ of experience or academic hours toward either degree.
  • Proficient typist and computer skills to include Microsoft Office software to include Outlook, Word, and Excel.
  • Excellent telephone and communication skills.
  • Possess sound arithmetic skills and an understanding of insurance and financial information.
  • CPR certification.
  • Ability to acquire information from patients, families in a crisis situation; accurately interpret a situation; de-escalate conflict and maintain a working understanding of people coping with chemical dependency.
  • Knowledge of Twelve Step Program.  

 

 


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Customer Care Reps

Contemporary Staffing Solutions is currently looking for Direct Hire positions in Fishers, IN.

The ideal candidate should be an organized, strong multi-tasker with great customer service skills and the ability to handle high-stress situations. They should have a proven record of personal and professional achievement and be able to master modern technologies as needed. Not only should the ideal candidate function well in a fast-paced, dynamic environment, they should also have an ardent desire to help a business grow.

Responsibilities of the Collections Representative include: 

  • Answering inbound calls and making outbound calls while responding to customer requests in a timely manner to deliver and maintain quality service
  • Informing customers that all regulatory requirements are met by explaining policies and procedures to them patiently and calmly 
  • Providing customers with information and assistance with their mortgage loans
  • Keeping non-public customer information confidential 
  • Building customer relationships by listening to them and providing solutions for their issues both accurately and in a timely manner
  • Attending 6 weeks of training from Monday to Friday, 8 am to 5 pm. Upon completion, the candidate must be able to work 8-hour shifts between 8 am and 8 pm (including one Saturday per month).

Qualifications:

  • High School/GED required
  • One year minimum of customer service experience; mortgage call center experience a plus.
  • Computer proficiency and the ability to multitask and problem solve in a fast-paced, team-based environment

Perks

  • This company cares not only about its philanthropy and community outreach, it cares about maintaining a fun company culture, doing so with its dedication to community spirit. This company treats its employees to a total rewards program, which includes benefits, perks, business casual dress, rewards programs, training, development, and career opportunities.

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Customer Care Representatives

Pet lovers need apply! An enthusiastic customer service representative is needed to help people with their furry friends! The ideal candidate for this position is self-motivated, able to excel in high stress situations, and has great customer and interpersonal skills. 

 

Work for one of the world's top pet insurance providers. We cover a variety of services including accidents, illnesses, chronic conditions, and vet exams.  The company is growing and becoming busier than ever, and they need a candidate who thrives in a fast-paced environment and who will help the company reach its potential by doing “whatever it takes” for its customers!

 

$13.45/hr as a temporary associate; once permanent the role is $28K base salary and incentives that can add up to $35K annually.


Customer Care Representative responsibilities include:

  • Consistently maintaining a positive outlook, focus, tone, and attitude

  • Handling a high volume of incoming and outgoing calls (65+/day)

  • Empathizing and providing guidance to future customers and current policyholders through phone, email, and chat

  • Working with policyholders to understand and address all claim outcomes, billing, and coverage inquiries

  • Troubleshooting policyholder issues and assist in the submission of claims

Perks:
  • Amazing amenities on campus, including a fitness center with on-site personal training staff, aerobic classes (including yoga), a basketball court, a weight room, a juice bar, massage services, and daycare facilities for gym patrons.

  • This company is pet friendly and encourages employees to bring in their pets up to twice a week.

  • This company is also all about promoting internally, and offers several growth opportunities, as well as bonuses and incentives for excellent employees.

  • Comprehensive benefits package includes health, dental, 401K, paid vacation, and even a personalized candy jar.

 


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Tableau Sr Programmer/Analyst

 

Contemporary Staffing Solutions is looking for a HIGHLY EXPERIENCED TABLEAU SR. DEVELOPER/ARCHITECT to apply to a position in Philadelphia, PA! Our client would like to find an excellent candidate prior to the start date of July 16th. The position is a five-month contract ending December 31st.

 

Responsibilities of the Tableau Sr. Developer/Architect include:


• Consistently and proficiently working with Tableau.
• Strong technology and business acumen.
• Comfortably working with large project plan data.
• Paying strong attention to detail.
• Maintaining organizational, analytical, and communication skills.
• Keeping relationships with customers active to determine business requirements and participate requirements gathering meetings.
• Performing technical design reviews and code reviews.

 

Qualifications:


• Minimum of 10 years of experience as a data and/or application architect in web development environment
• Minimum five years of dashboard development experience using Tableau
• Experience/exposure with Big Data technologies
• Experience in relational database using Teradata/Oracle and/or SQL server.
• Experience in data warehouse/DataMart environment and understanding of warehouse design.
• Experience with Business Intelligence tools and projects, like end-to-end implementation
• Has published customized interactive reports and dashboards, and report scheduling using Tableau server
• Created action filters, parameters, and calculated sets for preparing dashboards and worksheets in Tableau
• Restricted data for particular users using Row level security and User filters
• Developed Tableau visualizations and dashboards using Tableau Desktop
• Developed Tableau workbooks from multiple data sources using Data Blending
• Strong Customer services skills, focusing on verbal and written communication skills
• Multi database, multi-language, or multi business application preferred
• Must embrace learning and working with changing technology¬¬

 

Perks:


This company is dedicated to employees’ health and wellbeing. It offers a free onsite fitness center (with discounted rates at participating facilities), group exercise classes, personal health coaches and registered dieticians, walking workstations and Indego bike stations, and more! The company cares about all aspects of its employees’ wellbeing, offering associates benefits that include:


• Medical, dental, vision, and prescription drug coverage
• Paid vacation days and holidays and flex vacation option
• 401(k) retirement savings plan including company match, with immediate vesting
• Paid time off for volunteer work
• Tuition assistance
• Career development opportunities
• Short and long-term disability coverage
• Life and accidental death and dismemberment insurance
• Travel accident insurance
• And adoption assistance

 


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Salesforce Administrator

Contemporary Staffing Solutions is recruiting experienced, qualified candidates for a Salesforce Administrator position in Ewing Township, NJ. This role is designed to facilitate the use and adoption of the company’s Salesforce implementation among its various functional teams. The Administrator will be responsible for the configuration and maintenance of the Salesforce instance, including data accuracy and integrity, and reporting and data analysis. The Administrator will also provide creative solutions to any performance gaps identified by end users and/or executive management, making the ideal candidate an inventive, dedicated multitasker with a passion for growing a business.

 

Responsibilities of the Salesforce Administrator include:

  • ConfiguringandMaintainingSalesforce to Maximize Value
    • Becoming familiar with the various user groups.
    • Analyzing and documenting applicable business processes.
    • Making recommendations that will enhance productivity and/or user experience.
    • Working closely with the business leader to understand needs and prescribe solutions.
  • Ensuring Data Integrity and User Adoption
    • Performing data modeling for internal and external Salesforce data.
    • Utilizing tools provided by Salesforce and/or external providers to gather, analyze, and update data.
    • Controlling access rights and security settings within Salesforce.
    • Encouraging user adoption by demonstrating the value of the company’s Salesforce instance to end users.
  • Enabling Management-level Reports and Dashboards
    • Interacting with sales and executive leadership to understand the company’s reporting requirements and expectations.
    • Having experience with both native and third-party reporting tools (such as Conga Composer/Conductor).
    • Enabling the presentation of data in the required format through knowledge of data model/schema.
  • Managing Multiple Projects and/or Audiences at the Same Time
    • Attending regular stakeholder meetings and providing reports, feedback, and modification recommendations as required.
    • Effectively prioritizing projects based on the company interests.
    • Communicating project status with end uses/functional groups as needed.
  • User Training and Support
    • Understanding the expectations of each functional group (particularly sales) and providing training and support
    • Developing and providing training materials for current and future hires
    • Providing Salesforce-related support for end users
    • Assisting end users with record insertion/modification utilizing tools (like Data Loader) as well as the lookup and export of data using standard reporting functionality and external query tools

 

Qualifications:

  • Bachelor’s degree or equivalent
  • A minimum of 5 years of work experience
  • 3 to 5 years of experience implementing and configuring Salesforce
  • Extensive knowledge of SFDC limitations & best practices for working with Large Volumes of Data
  • Certified Salesforce Administrator
  • Experience with system integrations, especially those involving Salesforce.com
  • Excellent consultative communication style

 

Perks:

  • This company is focused on the health and wellbeing of its employees, even offering a wellness program to help employees live a healthier life, providing the tools to make healthier choices, and delivering nutrition classes.
  • Outstanding employees’ hard work is recognized and rewarded here, as the company has implemented a program where employees can receive awards from colleagues and/or customers.
  • Employees receive a comprehensive and competitive benefits package, including paid medical/dental/life insurance, tuition reimbursement, 401K, and employee ownership. The company also offers competitive salaries for qualified candidates and offers employees the opportunity to expand their skills.
  • Employees are offered training programs (both in-class and online) to ensure they are comfortable and successful in their positions.
  • Recent or soon-to-be graduates are welcome! This company offers a program to help them achieve their full potential by learning the business and applying their knowledge and skill sets to the job.

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Full Stack Developer

Contemporary Staffing Solutions is currently recruiting a creative, problem-solving Full-Stack Developer for a Direct Hire position in Media, PA for a data analytics and software development consultancy. This company develops custom web and mobile applications and delivers quality results to its clients and its own product range. The company excels in time series and parametric data recorded on vehicles and complex devices, as well as in maintenance and supply logistics from analytics to large scale enterprise application development.


The Full-Stack Developer will be working as part of a team to create and support modern and complex web applications. Part of the role will include developing domain knowledge to support an understanding of the applications being developed, communicating with customers, and creating solutions. The position will involve working with one of the company senior developers to discover the technical vision for projects with our lead customer. The salary is $85K but can increase depending on the candidate’s skillset.

Responsibilities of the Full-Stack Developer include:
• Designing overall architecture of complex web application
• Developing domain knowledge
• Creating solutions based on customer requirements
• Interacting with customers (remotely and face to face)
• Working directly with senior developers
• Maintaining code integrity and organization

Requirements of the Full-Stack Developer:
• Bachelor’s Degree in computer science or a related field/a substantial amount of experience
• 3 years of web-based application development experience
o JavaScript
o Java
o Spring framework
o Postgres (or Oracle and SGL if experience is applicable)
• High level of software development knowledge
• Experience working in an Agile environment
• Willingness to learn Angular
• Experience with client-facing projects and presentations
• Organized, self-motivated, and enthusiastic about technologies
• Eager to learn and think outside of the box
• Able to travel if necessary

Perks:
• Competitive full-time salary
• Benefits packages (including 20 vacation days, Healthcare, 401k, bonus scheme, self-learning scheme, and more!)
• Close-knit, collaborative, team environment


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PMO Portfolio Analyst

Contemporary Staffing Solutions is recruiting for a contract PMO Portfolio Analyst position in Philadelphia, PA for a term of five months.

This notable, national health insurance company serves 2.5 million people in the Philadelphia region alone and nearly 8.5 million across the country. The company offers a wide variety of health plans, and reaches nearly 160 area hospitals and more than 42,000 physicians and other health care professionals, making it easier to help as many people as possible with their healthcare needs.
Problem solving is the most vital aspect of the Portfolio Analyst within the PMO Tools Team. This company’s ideal candidate is curious yet knowledgeable and loves explaining their area of expertise to others. Their top priority will be monitoring a PPM tool and to make sure that the company’s internal support tracking log gets assigned and completed within the SLA (Service Level Agreement). The Portfolio Assistant will be tasked with running/monitoring regularly scheduled jobs and potentially developing new reports.

Responsibilities of the PMO Portfolio Analyst include:
•    Running regularly scheduled jobs or internal reports as needed
•    Analyzing internal datasets
•    Compiling and verifying data for periodic scheduled reporting
•    Administering a PPM tool (including license management, vendor support, and data administration)
•    Facilitating, assigning, and executing support log items
•    Maintaining data integrity through gap analysis and compliance auditing

Qualifications:
•    Bachelor’s Degree/equivalent work experience
•    Minimum of 2 years of Business or Systems Analysis experience
•    Working knowledge and experience in project management tools, process improvement, and process quality assurance
•    Strong technical acumen and demonstrated technical /analytical ability
•    Problem solving and multitasking skills
•    Advanced knowledge of MS Office Suite (Excel, Access, Word, and PowerPoint)
•    Experience with CA-PPM (Clarity) is preferred

Perks:
This company is dedicated to employees’ health and wellbeing. It offers a free onsite fitness center (with discounted rates at participating facilities), group exercise classes, personal health coaches and registered dieticians, walking workstations and Indego bike stations, and more! The company cares about all aspects of its employees’ wellbeing, offering permanent associates benefits that include:
• Medical, dental, vision, and prescription drug coverage
• Paid vacation days and holidays and flex vacation option
• 401(k) retirement savings plan including company match, with immediate vesting
• Paid time off for volunteer work
• Tuition assistance
• Career development opportunities
• Short and long-term disability coverage
• Life and accidental death and dismemberment insurance
• Travel accident insurance
• And adoption assistance


View details

Salesforce Project Manager

Contemporary Staffing solutions is currently recruiting for a Salesforce Project Manager position in Wayne, PA. The company is eager to find an organized, reliable candidate in the area to start early August.
This customer engagement company is based in Philadelphia but has operations across multiple continents and serves companies globally through design expertise and technology innovation. The company is passionate about achieving excellent customer results through both thought and leadership.


The Project Manager is responsible for defining and overseeing Salesforce projects. The Project Manager will lead teams of business analysts, architects, and developers through requirement definition, solution design, configuration, and deployment of Salesforce solutions. The Project Manager is expected to have strong skills and experience in both business analysis and project management. The PM will also function as a trusted advisor to the customer and is well-equipped to help them with their needs.


Responsibilities of the Project Manager include:
• Defining and managing overall project goals and success criteria
• Working with clients on the creation and execution of the overall project plan
• Overseeing all project deliverables and ensure they follow company methodology and best practices
• Providing overall project communication
• Providing regular project status and burn report to the client
• Identifying and tracking project issues, risks and dependencies
• Managing scope and track change requests
• Managing client relationship at the project level
• Collaborating with Salesforce or other partners for assigned engagements
• Establishing a resource plan to match budget and track burn
• Driving project activity and ensure team members meet deadlines, complete timesheets and expenses reports.

Qualifications:
• 8+ years project management experience in the delivery of business consulting, systems development, systems integration, and project management
• Completion of several large scale Salesforce.com projects in lead business analysis and project management roles
• Strong written and verbal communication skills
• A quick learner with proficient analytical skills
• Strong leadership skills and experience in leading a team
• Familiar with onshore/offshore delivery model
• Experience on different project delivery methodology such as Agile, Scrum, Waterfall, etc.
• Experience with other CRM software (Oracle, SalesLogix, MS Dynamics, etc.)
• Salesforce Certification is a plus (Sales Cloud, Service Cloud, Communities, etc)
• Strong experience managing client expectations and project scope are necessary
• Able to engage with all levels of our client’s team in providing recommendations and advice through all phases of the service delivery life cycle

Perks:
• This company makes sure its employees receive a comprehensive benefits package. This includes:
o 401K Plan
o Health, Dental, Vision, and Life Insurance
o Vacation & Paid Time Off
o The opportunity to work from home
o Paid Holidays


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Salesforce Technical Lead

Contemporary Staffing Solutions is currently recruiting for a Salesforce Technical Lead position in Wayne, PA. The company is eager to find an experienced candidate in the area.

This customer engagement company is based in Philadelphia but has operations across multiple continents and serves companies globally through design expertise and technology innovation. The company is passionate about achieving excellent customer results through both thought and leadership.

The Technical Lead will be responsible for leading all technical aspects of delivering a Salesforce project, which include custom development and data and application integration. They are expected to have extensive experience in software development, including, but not limited to, Salesforce technologies, such as Visualforce and Apex. The candidate needs to have excellent communication skills, analytical and problem-solving ability, and a deep knowledge of Salesforce technologies and implementation approaches. This position is currently temporary but can become permanent for an outstanding employee.

Responsibilities of the Salesforce Technical Lead include:

  • Developing a project plan for the technical track of project.
  • Providing effort estimates for all technical components of a project.
  • Advising the client and project team on design options.
  • Leading design discussions with the client and developers.
  • Building complex modules of custom development solutions.
  • Maintaining best practices on general code/UI/integration design and deployment, technical aspects of Salesforce configuration, ETL, and data migration/integration.
  • Conducting code reviews.
  • Managing all technical deliverables and ensuring they follow company methodology.

Qualifications:

  • A minimum of 10 years of experience in software development and/or programming design and systems management
  • A minimum of 5 years of Salesforce implementation experience
  • A minimum of 3 years of technical team leadership experience
  • Familiar with onshore/offshore delivery model
  • Extensive knowledge on Salesforce.com platform
  • Experience in Salesforce Lightning development is a must
  • Experience in solution design, particularly with Salesforce
  • Knowledge of AppExchange ecosystem
  • Broader programming technologies, such as HTML, XML, JSON, JQuery, SOAP, AJAX, Javascript, Java, JSP, PHP, .NET, SQL
  • Knowledge of different database platforms such as Oracle, DB2, SQL Server
  • Knowledge of ETL tools, such as Informatica and SSIS
  • Experience with other CRM software (Oracle, SalesLogix, Dynamics)
  • Salesforce AppBuilder, Platform Developer 1 and 2 Certification
  • Additional certifications, such as Sales Cloud, Service Cloud, Community, Technical Architect, is a plus
  • Excellent verbal and written communication skills

Perks:

  • This company makes sure its employees receive a comprehensive benefits package. This includes:
    • 401K Plan
    • Health, Dental, Vision, and Life Insurance
    • Vacation & Paid Time Off
    • The opportunity to work from home
    • Paid Holidays

 


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Account Manager

Contemporary Staffing Solutions is currently recruiting for an internal Account Manager position in Mount Laurel, NJ. You will be responsible for cold calling, setting client meetings, creating and presenting proposals, landing accounts, and providing ongoing client support to ensure the development of solid, long-term client relationships.  You will be working in a lively, team environment that is hardworking, customer-driven, and features uncapped commission!

Responsibilities of the Account Manager include:


•    Developing relationships with both new and existing clients
•    Generating / closing job orders
•    Assisting the Recruiting Team in the identification of prospective contractors
•    Learning information technology projects/staffing needs, current rates for Information Technology services, and how to complete sales projections
•    Learning “What We Sell” (service lines) and UBCs (Unique Buying Criteria)
•    Accountability
•    Meeting the annual sales quota and goals that you set with your manager
•    Setting monthly goals to best help the company succeed, which focuses on skills, activities, and financial projections
•    Collections (assist accounts receivables when required)
•    ATS maintenance (Company’s sales and accounting CRM)
•    Management of on-site employees as required
•    Calculating and ensuring acceptable margins on deals you close
•     Documenting Interview / Hire Ratios
•    Working as a member of a team
•    Maintaining Quality Assurance (Ensure Team Quality)
•    Developing contacts in local networking organizations
•    Learning company sales methods
•    Mentoring of other employees as needed

Requirements:


•       Bachelors Degree
•       Prior sales experience, ideally selling professional services of some type
•       Thrive working in a high pressure, fast-paced, metrics driven environment
•       Superior communication (both oral and written), organizational and presentation skills
•       Strong relationship-building, follow-up, and interpersonal skills
•    Consistent track record of success

Perks:

We offer a fun, upbeat work environment that recognizes and rewards the hard work of its employees. We also feature a comfortable, casual dress code, company Happy Hours and Team Building Events, and an Office Lounge/Kitchen that has free coffee and snacks. We also offer benefits to our employees including:
o    Medical, Dental, and Vision
o    Uncapped Commission
o    401K
o    Travel allowances
o    Employee Engagement Committee
o    Opportunities to work remotely from home


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Staffing Specialist

CSS has been partnering with businesses since 1994, and we have been helping clients achieve their staffing goals ever since, regardless of the challenge. We have a solid reputation in the staffing industry and a pipeline of quality candidates who are ready for their next great career move! The Professional Staffing Group has a core focus of matching exceptional talent with outstanding opportunities in the areas of Human Resources, Office, and Call Center.

CSS is looking for a candidate to succeed in our internal PSG Staffing Specialist position in Phoenix, AZ and to exude the Core Values of our organization. The Staffing Specialist’s primary goal is to maintain positive candidate relationships and retention with an emphasis on operational excellence. The Staffing Specialist is solid in their recruitment technique and can often identify candidates for hard to fill positions.

 

Responsibilities of the Staffing Specialist include:


• Recruiting qualified candidates by engaging in sourcing activities such as market research (i.e., referrals, job fairs, job boards, etc.), identifying candidate sources, cold calling, recruiting calls, attending seminars and networking events.
• Analyzing client requirements against qualifications of candidates and matching the best candidate with client needs.
• Packaging the candidate for presentation to the client.
• Presenting job opportunities to the candidate and negotiating a compensation package when necessary.
• Implementing appropriate recruiting techniques for market, industry, skill set, and region.
• Generating leads at the direction of the Branch Manager for the Account Executive.
• Building a pipeline of candidates for upcoming and reoccurring needs of clients.
• Maintaining ongoing relationships with candidates not currently on assignment to maintain pipeline.
• Qualifying candidates by conducting telephone and in-person interviews to obtain work history, education, training, job skills, and salary requirements.
• Ensuring that the information in the ATS and CRM is 100% accurate.
• Prepping and debriefing the candidate for upcoming interviews and providing coaching and advice to the candidate throughout the client interview process to include counter offers and job transition.
• Conducting follow-up activities with the candidate to ensure candidate satisfaction within the first week of their start date.
• Coaching, supervising, and managing candidates on assignments and administering termination if necessary.
• Developing and executing a daily plan to meet branch needs at the direction of the Branch Manager.
• Developing account management skills to increase client interaction to meet the client needs.
• Meeting or exceeding quota and smart goal requirements.
• Other duties as assigned.

 

Qualifications:


• Bachelor’s Degree preferred plus 2 - 4 years of related experience or equivalent combination of education and experience is preferred.
• Coachable
• Outgoing and Ambitious (a self-starter)
• Highly organized
• Demonstrated ability to effectively prioritize work assignments while managing multiple priorities
• Excellent verbal and written communication skills
• Proven ability to effectively interact with all levels of individuals i.e., customers and employees
• Proven customer service skills

 

Perks:


• We offer a fun, upbeat work environment that recognizes and rewards the hard work of its employees. We feature a comfortable, casual dress code, company Happy Hours and Team Building Events, and an Office Lounge/Kitchen that hosts free coffee and snacks! We also offer benefits to our employees including:
o Medical, Dental, and Vision
o Uncapped Commission for Sales Positions
o 401K
o Travel Allowances
o Employee Engagement Committee
o And opportunities to work remotely from home


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Inbound Call Center Agent

Contemporary Staffing Solutions is recruiting candidates for our client in Exton, PA. They are seeking friendly, business-minded Inbound Call Center Agent Teammates who are dedicated to helping customers!
The ideal candidates should enjoy working in a fast-paced, team-oriented environment; candidates should be competitive and eager to help expand this company’s continuous growth and give 110% to not just succeed but exceed the responsibilities of their position to make for great customer experiences!


The starting rate for this position is $14.25 but can be bumped up to $15 if the candidate becomes permanent.

Responsibilities of Call Center Agents include:


•    Calling customers to furnish information requested by our customers.
•    Actively working to convert incoming customer calls into reservations.
•    Determining the location and availability of units and completing rental reservation information.
•    Answering questions and complaints concerning billing and account information, referring complaints to the designated departments or stores for investigation.
•    Providing outstanding customer service to all customers.
•    Meeting operational performance standards including quality and sales productivity.
•    Completing a background and drug screening.

Qualifications:


•    Sales drive and acumen; ability to work in a metrics-oriented environment
•    Open and receptive to coaching and feedback
•    Professional demeanor and an optimistic attitude
•    Strong verbal and written communication skills
•    Works well in a busy environment and can meet deadlines
•    Able to work independently with minimal supervision
•    flexible with schedule and able to work weekends and evening hours
•    Call Center experience is a plus
•    Bilingual is a plus!

Perks:


•    Base Salary and competitive monthly bonus of $500 (based on performance)
•    Paid 3-week training
•    The opportunity to work from home
•    Paid Time Off – Vacation, Holidays, Sick and Personal
•    Tuition Reimbursement
•    Business Casual Dress Code
•    Medical, Dental, and Vision Plans
•    401K Retirement Plan with company match
•    Recognition and Incentive Programs
•    Paid short-term disability
•    Advancement Opportunities
•    Employee Discounts
•    Free fruit daily in kitchen
•    Bagels on Friday
•    Metrics contests weekly to earn prizes (including days off!)
•    Fun company holiday events


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Accountant

Contemporary Staffing Solutions is currently recruiting for a full-time Accountant position in Mount Laurel, NJ.
The company looking for an Accountant is a mortgage corporation that provides national services while focusing on retail residential mortgages. It offers several kinds of mortgage services to financial institutions, real estate brokers, government agencies, and more!


The Accountant will perform a variety of duties, such as reporting, remitting and variance reconciliation of investor loan portfolios, under the guidance of the department Supervisor. The Accountant will need to be an organized multitasker, as they will be responsible for an average of 60 investor portfolios. This position is 8:30am to 5pm, Monday through Friday, and is $25 an hour.


Responsibilities of the Accountant include:
•    Transferring loans to appropriate investor portfolio in accordance with funding schedules by completing investor setups on the Loan Servicing System
•    Compiling supporting documentation and perform reasonableness test to ensure accurate remittance to investors
•    Preparing various reconciliations
•    Researching and resolving exceptions and cash settlements
•    Responding directly to investors about inquiries related to the trial balance report and remittances
•    Successfully completing annual mandatory training requirements and department specific training.
•    Preparing daily, weekly, and monthly reports for investor portfolios.

Requirements of the Accountant:
•    Bachelor's degree in accounting or finance/work experience equivalent
•    Strong analytical skills
•    Strong verbal and written communication
•    Knowledge of mortgage banking and GSE (government-sponsored enterprise) preferred
•    Proficient in Microsoft Excel and Windows
•    Intermediate to advanced experience in MS Word, Outlook, and Access
•    Knowledge of Black Knight/Loan Processing System (LPS)

Perks:
This company ensures that its employees are well taken care of. It does this by providing a very comprehensive benefits package that includes:
o    Health, Dental, Vision, Life, and Disability Insurance
o    Flexible Spending Account,
o    Health Savings Account,
o    Occupational Accident Insurance, Accidental Death & Dismemberment Insurance,  
o    Retirement Plan,
o    401K Plan
o    Maternity & Paternity Leave,
o    Adoption Assistance,
o    Opportunities to work from home,
o    Military Leave,
o    Vacation & Paid Time Off, Paid Holidays, Sick Days,
o    Bereavement Leave,
•    This company also rewards its dedicated employees by offering:
o    Tuition Assistance,
o    An Employee Discount
o    Employee Assistance Program
o    Gym Membership
o    Job Training
o    And long-term opportunities and bonuses for hardworking employees


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Project Manager

Contract to Hire

No C2C rates

Email kayo@css-tec.com

PRIMARY FUNCTION:

The project manager accomplishes project objectives by planning, evaluating, and directing project activities; also controls and implements the assigned project(s) within assigned budget and baselined schedule. The project manager assures that procedures are documented and transitioned to ensure satisfactory ongoing operation of the implemented system(s)/application(s).

DUTIES AND RESPONSIBILITIES:

  • Identifies, plans and conducts evaluation of information and network related needs and recommends the project management approach for the project.
  • Develops and obtains approval of artifacts and activities as required in the PMO Project Management Methodology based on the size, priority, complexity, and risk of the project. 
  • Conducts all aspects of assigned projects with professionalism, quality, on time and within budget.  Coordinates/leads the efforts of assigned project members in all project endeavors including the implementation and transition of ongoing support of assigned projects.
  • Assures project gates are completed in a timely manner and that action items are resolved prior to project completion.
  • Maintains effective lines of communications and relationships within all stakeholder groups/impacted areas including but not limited to: Information Services, hospital departments, patients, staff and community as required.
  • Provides input on the assigned project members performance to their management.
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations; uses computer based training and actively

SCOPE, PURPOSE, AND FREQUENCY OF CONTACTS:

Maintains regular contact with all levels of employees, vendors, and IS support staff and management in order to fulfil the responsibilities of the position.

EDUCATION AND EXPERIENCE REQUIREMENTS:

Bachelors degree or  commensurate experience in a discipline related to the assigned area.

5 - 8 years of combined project management, data processing and system analysis experience. 

A master's degree is preferred.

KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:

  • Knowledge of the structured systems development life cycle (SSDLC) process and project management controls, techniques and reporting.
  • Knowledge of hospital applications within computer environments.
  • Skill in written and verbal communication.
  • Skill in telephone communications and public relations.
  • Skill in presenting to groups of all technical and managerial levels.
  • Skill in analyzing, interpreting and solving business problems.
  • Skill in developing proposals for hardware and software.
  • Skill in developing detail workplans.
  • Skill in directing project tasks of project team members.
  • Ability to translate business problems into practical information system alternatives.
  • Ability to identify key elements of an assignment, anticipate potential problems and take steps to avoid them.
  • Ability to use a personal computer to perform duties.
  • Ability to assume responsibility and to work flexible hours on a limited basis.
  • Ability to acquire a broad hospital functional knowledge.
  • Ability to deal with specialists in a significant number of functional areas.
  • Ability to absorb material from trade publications, academic and industry sources.
  • Ability to identify and evaluate vendor software packages.
  • Ability to evaluate employee performance.

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Lead Software Engineer- Ruby on Rails

Direct Hire

NO C2C rates

Email kayo@css-tec.com

  • Our client is looking for someone who will be the technical “go to” for the other Software Engineers.  Want someone who the other Engineers can go to for questions, code reviews, best practices.
  • This individual doesn’t need to have lead or management experience, but be ready to take that step
  • There are currently 5 other Software Engineers, but that could be increasing to 7 or 8
  • The technology they are using:
    • Ruby on Rails- main platform- really important- they are in the process of upgrading to the latest version
    • Google Cloud
    • Kubernetes Containers-  If they have Docker experience instead, that is fine.
    • React JS- They are moving away from Angular JS, but if someone only has Angular, that’s fine
    • Elixir-nice to have, not mandatory
  • Need someone who is a problem solver
  • Ability to do code reviews
  • Looking for someone who has the ability to see the big picture and how the pieces fit together.
  • Must have outstanding communication skills- this person will be interacting with the business and other IT Teams
  • Ideally the Manager would like someone who has strong experience on the Data side of things specifically with Data Structures

Lead Software Engineer

 

Position Summary:

  • Our engineering team is friendly and highly collaborative, so we want you to be too. We like reasonable, opinionated people and expect friendly sparing about best coding practices in meetings and around the office. All voices are heard, but loyalty to decisions is expected. Our working environment is fun, caring, and relaxed while our work is passionate, serious, and professional.
  • The Lead Software Engineer position is an opportunity to make a vast impact by simplifying the tasks of co-workers continually and by aiding the needs of people across the country systematically.
  • This is a senior position within our Engineering department. Candidates should be prepared to demonstrate ways they have mentored other engineers and architected solutions to complex problems. We are looking for an experienced engineer who can share this knowledge effectively with others.
  • The Lead Software Engineer will report to the Director of Software Engineering.

Responsibilities:

  • Proactively seek out and complete features in a reasonably scheduled time;
  • Pair with other developers to troubleshoot, refactor, and help/learn;
  • Provide constructive code reviews of pull requests;
  • Write effective tests proving accuracy of code;
  • Communicate to fellow team members the reasons why choosing approaches to solutions.

Requirements:

  • 5+ years developing browser-based software applications;
  • Familiarity with data engineering and backend data processing;
  • Developed mastery with Ruby on Rails and React/Angular JavaScript frameworks (an example project at home is all that is needed);
  • Proficiency in another programming languages a plus, like Python, Elixir, or Go;
  • Excellent problem solving and communication skills, a detail-oriented personality, a collaborative spirit, and a love for technology that will ultimately impact the lives of others;
  • Experience in other aspects of web development like graphics, video, writing, server admin, database optimization, and or deployment automation is a plus.
  • Comfortable working with Google Cloud Platform (GCP) and understand different services that GCP offers.
  • College degree – especially in a CS-related field is a plus.

 

 

 


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Talent Acquisition Specialist

Contemporary Staffing Solutions needs a confident, dedicated recruiter in the Bryn Mawr area! Our client is currently looking for a Talent Acquisition Specialist to tackle every facet of recruiting from scheduling, to setting up interviews, paperwork, and more, for a three to four-month term. Now the position is short-term, but it can become permanent for a SUPERSTAR! Starting between $27 to $35 an hour, our client is hoping to find the perfect full-time candidate as soon as possible!


Responsibilities of Talent Acquisition Specialist include:


• Problem solving with hiring managers and HR Business Partners to strategically develop and customize recruiting strategies.
• Sourcing, screening, and reviewing resumes of internal/external at all levels for skill assessment, experience, and knowledge.
• Attracting and engaging top talent through effective sourcing strategies through postings, database searches, social media campaigns, and email campaigns.
• Frequently communicating with the HR team and candidates to provide them with the most up-to-date information.
• Manage and partake in strategy planning meetings, resume screening, phone interviews, consensus meetings, and interview set-up and offer process.
• Ensure OFCCP and EEOC requirements are met in the recruiting process and maintained.
• Working on recruiting all positions but if the candidate comes from an IT background then they will focus on more IT roles.


Qualifications:


• Bachelor’s Degree
• 5+ years of recruiting experience
• Full lifecycle corporate recruiting experience and regulated industry experience
• Excellent written and verbal skills
• The ability to work effectively with a team of colleagues
• Knowledge of HR staffing, recruiting, market trends, and compensation.
• Sufficient knowledge and skills with an Applicant Tracking System

Perks:


• This company has a very cool in-office culture—they even have a fireplace!

 


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In-House Sales Representative

A self-motivated, intelligent, and organized In-House Sales Representative is needed in Philadelphia, PA. This position focuses on driving sales and digital solutions to academic accounts (such as colleges and universities). The In-House Sales Representative’s main objective is to grow sales in their area and meet the company’s yearly sales goals. The In-House Sales Representative must be a highly functional multitasker who can allocate their time between business development, closing opportunities, and customer service/customer relationship management.


Responsibilities of the In-House Sales Representative include:


• Meeting or exceeding the assigned yearly sales goal.
• Using consultative and negotiating selling skills to find and close opportunities to advance sales.
• Maintaining a strong level of digital and print product knowledge.
• Creating and maintaining current account records in the CRM system, including opportunities and records of communication with customers.
• Carrying out WebEx product demonstrations to key customers to develop and close opportunities.
• Assisting the eLearning Specialist in the Product Solutions department with customer/instructor training for In-House Sales Representative’s customers.
• Reporting on market conditions, trends, and opportunities in the competitive environment.
• Monitoring comp copy distribution to ensure compliance with forecasted budget.
• Taking on special projects when assigned by the In-House Manager.

Qualifications:


• Bachelor’s Degree
• Minimum of one year of sales experience
• An independent, productive person with a positive attitude
• Detail-oriented, dedicated, and able to strategically prioritize tasks
• Outgoing and confident with both verbal communication (especially on the phone) and written communication, yet also has excellent listening skills
• A reliable, customer-minded, problem solver who can develop rapport, assist customers, and persuade when needed
• A public speaker with proven ability to conduct effective webinars
• Experience selling digital, online products, and print products to higher education (health science) customers preferred, but not required

Perks:


This company takes the hard work and well-being of their employees very seriously. To prove this, they offer a great and competitive benefits package that consists of:
• Medical, dental, and vision coverage
• 401(k) with employer match
• Tuition reimbursement
• Paid time off
• Pre-tax savings plans
• Family friendly benefits
• Life and disability insurance
• And half-day Fridays during the entire summer schedule!


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Recruiter (Clinical Recruitment)

Compensation: $30 to $35 Hourly
Benefits Offered: Medical
Employment Type: Full-Time
We are seeking Recruiters (Clinical Recruitment) to join a large clinical research client in North Wales! You will perform activities in human resources from recruiting new hires to retaining existing hires.

Recruiter Responsibilities:

  • Screen, recruit, and interview potential employees
  • On-board and train new employees
  • Implement company culture, values and policies
  • Provide management with requested reports and documents
  • Coordinate events focused on employee recognition
  • Accurately maintain employee files

Recruiter Qualifications:

  • 3-5 years experience in high volume recruitment
  • Experience with LinkedIn and sourcing
  • Previous experience in Human Resources, recruiting, or other related fields
  • Knowledge of labor and employment laws
  • Ability to build rapport with all employees
  • Strong organizational skills
  • Excellent written and verbal communication skills

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Benefits Associate

Looking for a meaningful job where the work you do truly makes a difference in people’s lives every day? Contemporary Staffing Solutions is currently seeking Benefits Associates to play a vital role in assisting our client’s members with their benefit plans. While our client offers a comprehensive training program to develop the knowledge to successfully assist members, having previous customer service experience or knowledge about health benefits will make you the best fit for this position, which may expand your career!

Benefits Associates are responsible for:
• Interfacing with resources, both internal and external, to provide guidance, direction, and any sort of help regarding benefit plan options, cost factors, and detailed benefit review
• Answering incoming calls and responding to benefit inquires
• Making follow-up calls to resolve issues from initial calls
• Informing members about benefit plan options and solving member issues
• Helping members (or client new hires) compare benefits during open enrollment and helping members with status changes

Qualifications:
• High School Degree or GED required / Associate’s degree with major course work in business administration, liberal arts, public health, healthcare management, or a related field preferred
• A minimum of one year of customer service, healthcare, or employee benefits experience
• A basic knowledge of MS Word and Excel is a must

Knowledge of the following is preferred:
• COBRA
• Medicare A, B, MediGap, Supplement plans, Medicare Advantage, Medicare Part D plans
• High deductible health plans including Health Reimbursement Accounts (HRAs) and Health Saving Accounts (HSAs)
• Flex Spending Accounts (FSA), including limited FSAs
• Coordination of benefits and which plan is primary - simple cases (commercial plans, Medicare plans)
• Summary Plan Documents (SPDs) and Certificates of Coverage (COCs)
• Government programs, resources, legislation, and mandates, including but not limited to Affordable Care Act, FMLA, Medicaid, CHIP
• Group Health Plans (fully insured and self-insured)
• Pharmacy benefits including injectable medications
• Individual Health Plans and Marketplace/Exchanges plans

Perks:
• The benefits package for this position includes generous Paid Time Off (PTO), paid holiday policy, tuition reimbursement, and a 401(k) with a match.
• The company also has a fitness facility, yoga classes, an Employee Assistance Program, wellness programs, and other employee activities!


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Medical Records Temp

Contemporary Staffing Solutions is currently staffing for a Medical Records Specialist for a temporary assignment in Westampton, NJ

Medical Records Clerk Job Duties:

  • Gathers patient information by collecting demographic information from a variety of sources; interacting with registration areas and physicians' offices; retrieving information from automated printer.
  • Initiates the medical record by creating and processing the patient care record folder.
  • Maintains record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities.
  • Retrieves medical records by following chart-out procedures; documenting reasons charts cannot be retrieved for statistical and follow-up purposes.
  • Delivers charts to assigned areas of the hospital by following established routing procedures.
  • Keeps health care providers informed by communicating availability or unavailability of the record.
  • Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.
  • Maintains patient confidence by keeping patient records information confidential.

Medical Records Clerk Skills and Qualifications:

  • 1+ year expereince
  • Advanced Knowledge of electronic clinical record

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Benefits Customer Service Representative

We are currently seeking a Full Time Benefits Customer Service Rep. in Mount Laurel . The ideal candidate should have 1-2 years of customer service or call center experience, with knowledge of health and welfare and/or defined benefit pension plans.

 

Responsibilities of the Benefits Customer Service Rep:

  • Provide a high level of customer service support when handling customers’ questions/complaints in respect to defined benefit pension and/or health and welfare plans.
  • Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations (responding in a respectful, accurate, timely manner, consistently meeting commitments)
  • Demonstrate flexibility to customize customer service approach to meet all types of member communication styles and personalities
  • Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements
  • Proficiently translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon.
  • Read and understand client’s plan documents, amendments or online knowledgebase tools, etc. Collect relevant information, determine immediate requests/questions and also anticipate the future needs of the member
  • Maintain diplomacy and tact while dealing with upset or escalated callers
  • Demonstrate knowledge, understanding and compliance with company and client procedures and guidelines providing appropriate and accurate information
  • Maintain and document complete and accurate call and case notes
  • Respond professionally to customer inquiries/complaints received via phone, email or other communication channels
  • Demonstrate ability to maintain a high level of customer service in a changeable work environment

 

Requirements for the Benefits Customer Service Rep:

  • Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills
  • Ability to quickly assess current state issues and formulate a response/resolution using analytical and problem solving skills
  • High level attention to detail
  • Strong computer skills with the ability to navigate multiple software applications
  • Working knowledge of health and welfare and/or defined benefit pension plans a plus
  • Minimum 1-2 years’ experience in a customer service setting, at least 2-3 years is preferred
  • Proficiency in the use of Microsoft Office programs (specifically Outlook, Excel and Word)
  • Ability to type 30-40 WPM
  • Ability to work in a team environment
  • Ability to work in a multi-tasked environment and prioritize and organize work
  • Fluent in Spanish a plus
  • Associate or Bachelor’s degree preferred

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Medical Records Temp - 98131

Contemporary Staffing Solutions is currently staffing for a Medical Records Specialist for a temporary assignment in Mount Holly, NJ

Medical Records Clerk Job Duties:

  • Gathers patient information by collecting demographic information from a variety of sources; interacting with registration areas and physicians' offices; retrieving information from automated printer.
  • Initiates the medical record by creating and processing the patient care record folder.
  • Maintains record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities.
  • Retrieves medical records by following chart-out procedures; documenting reasons charts cannot be retrieved for statistical and follow-up purposes.
  • Delivers charts to assigned areas of the hospital by following established routing procedures.
  • Keeps health care providers informed by communicating availability or unavailability of the record.
  • Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.
  • Maintains patient confidence by keeping patient records information confidential.

Medical Records Clerk Skills and Qualifications:

  • 1+ year expereince
  • Advanced Knowledge of electronic clinical record

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Processing Support Specialist - 98116

Contemporary Staffing is currently seeking a Processing Assistant for an opportunity in Fort Washington, PA

 

Responsibilities:

  • Assists Processors with overflow of new applications
  • Assists in the order process for tax certifications, payoffs and other items required for completed processing file
  • Follows up on requested documents up to the point of closing
  • Assists Closing Coordinator with scheduling closings
  • Provides support to Settlement Officers with obtaining Clear to Close status from lender and printing mortgage packaged for closing
  • May be responsible for printing completed closing file and checks for outsource closer
  • Acts as a liasion to Settlement Officers needing assistance during closings
  • Provides support to accommodate pre and post closing document requests from customers, lenders, etc.
  • Assists Settlement Officers in requesting status of the lender's wire in order to meet the scheduled closing time
  • Performs other duties as assigned

 

Requirements:

  • A minimum of 2 years of administrative support experience required
  • Experience working in a real estate, title or law office environment preferred
  • General understanding of the real estate closing process
  • Strong customer service skills
  • Proficiency in Microsoft Office suite of products
  • Good oral and written communication skills
  • Ability to multitask in a fast paced environment
  • Strong attention to detail

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Medical Customer Service Representative - 98133

Contemporary Staffing Solutions is staffing for a full time Medical Customer Service Representative

 

Responsibilities of the Medical Customer Service Representative:

  • Outbound calls to physicians offices providing information regarding specialty pharmaceutical services
  • Assess clients needs and present suitable promoted products
  • Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential physicians offices
  • Recommends changes in products, service, and policy by evaluating results and competitive developments

Requirements of the Medical Customer Service Representative:

  • 1-2 years of call center experience (preferably medical)
  • High School Diploma or equivalent
  • Comfortable making high volume of outbound calls
  • Excellent communication skills

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Licensed Health Insurance Agent

We are seeking a Licensed Health Insurance Agent in Lakeside, VA!

Responsibilities:

  • Take inbound calls from prospective customers and explain plan options
  • Present and sell insurance policies to new and existing clients
  • Develop and calculate suitable plans based on clients' needs
  • Resolve client inquiries and complaints
  • Expand business reach through networking techniques
  • Comply with insurance standards and regulations
  • Track and identify areas of improvement

Qualifications:

  • Current Accident and Health/Life Insurance license (or recently expired)
  • Prior sales/service experience in a related environment (sales/service, call center preferred)
  • Previous experience in insurance, customer service, or other related fields
  • Ability to build rapport with clients
  • Strong negotiation skills
  • Excellent written and verbal communication skills
  • Ability to prioritize and multitask

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Licensed Health Agent

Contemporary Staffing Solutions is seeking several Licensed Agents for a role in Richmond,VA.

The License Associate is the front line representative of the call center. This individual is responsible for handling inbound sales calls. The agent will review plan information and answer prospect’s questions regarding insurance options, with the goal of closing the sale by enrolling in coverage. The agent will be closely aware of call center policies, procedures, and company/client goals and will strive to meet those goals. Agents must meet various productivity and quality levels established by their specific program. Customer service and/or sales experience, excellent communication skills, attention to detail, computer proficiency, and a process-orientation are paramount in an effective agent. This position reports to a Supervisor or Program Manager.

Responsibilities of the Licensed Agents:

  • Take inbound calls from prospective customers and explain features and advantages of medical plans to promote application for insurance
  • Complete a cost / plan analysis to identify the best product for the prospective customer
  • Goal is to determine best plan for the prospective member and enroll them in the plan of their choice.
  • Follow a call plan focused on sales and compliance
  • Maintain schedule adherence (attendance, punctuality, use of AUX time)
  • Willingly accept and implement feedback to improve sales performance
  • Adhere to all position-specific administrative policies, including but not limited to confidentiality, non-disclosure, and program-specific material usage.

Requirements of the Licensed Agents:

  • High school diploma / GED
  • Current Accident and Health/Life Insurance license (or recently expired)
  • Prior sales/service experience in a related environment (sales/service, call center preferred). Excellent communication skills – verbal and active listening skills
  • Assertive sales orientation. Have a passion for helping people through sales.
  • Must possess the drive to close the sale.
  • Demonstrated strong process-orientation and attention to detail
  • Demonstrated aptitude to learn, absorb, and actively use complex information.
  • Computer literacy.
  • Ability to use multiple computer programs at one time. on.

Perks:

  • Bonuses

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Administrative Assitant

Contemporary Staffing Solutions is currently seeking an Administrative Assistant in Philadelphia, PA. You will serve as the main point of contact for all visitors in the office and providing any needed administrative support.

 

Responsibilities of the Administrative Assistant:

  • Performs general Administrative tasks such as handling the mail, typing, filing, and answering phones.
  • Establishes and maintains office files, makes appointments and arranges meeting rooms as required.
  • Responsibilities include activities such as generating and distributing reports, maintaining business information, drafting correspondence, and acting as the department contact to internal and external customers.

 

Qualifications of the Administrative Assistant:

  • 1-2 years of administrative support experience.
  • Ability to communicate effectively both orally and in writing.
  • Strong knowledge of Microsoft Word, Excel, Power Point and Outlook.
  • Demonstrate professionalism a tall times and provide a friendly face to all office visitors.

 


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Executive Administrative Assistant (CFO)

Contemporary Staffing Solutions is currently looking for an Executive Assistant in Philadelphia, Pa. This candidate needs to have experience reporting to a CFO. Responsibilities will be reporting directly to CFO regarding all administrative tasks assigned.

 

Responsibilities of the Executive Assistant:

  • Meeting preparation and take notes.
  • Mail handing and general correspondence.
  • Monitor action items and ensure follow up.
  • Backup to any administrative tasks for the finance team.

Requirements of the Executive Assistant:

  • Must have 10 years of experience working in a financial processing or service company.

 


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Customer Service Representative - Call Center

Contemporary Staffing Solutions is currently seeking a Customer Service Rep in Philadelphia, Pa. This candidate is responsible for speaking all any customers on the phone and ensuring that all inquiries and questions are answered.

Responsibilities of the CSR:

  • Handle large amount of inbound calls from customers.
  • Identify what customer needs and ensure that a solution is provided to them.
  • Build excellent customer relations and establish professional communication both verbal and written with all customers.
  • Update and maintain HRIS with all new client information.

Requirements of the CSR:

  • Must have excellent communication skills.
  • Must deliver great customer service and professionalism.

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Legal Secretary

Contemporary Staffing Solutions is currently recruiting for a Legal Secretary in Philadelphia, Pa. These candidates will be responsible for providing any clerical support to the General Counsel. The ideal candidate is someone with experience as a legal secretary and able to drive own work load.

 

Responsibilities of the Legal Secretary:

  • Effective communication with all witnesses, clients and colleagues involved.
  • Write case briefs and contracts.
  • Create various legal documents and produce files. Keep all files up to date and maintained.
  • Answer phone calls and questions from any customer/clients.

Requirements of the Legal Secretary:

  • Must have 4 years of legal secretary experience.
  • Mastery in Microsoft office programs.

 


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Payroll Administrator

Contemporary Staffing Solutions is currently looking for a Payroll Administrator in Philadelphia, PA. This candidate will be responsible for the administrative aspects of the electronic time and attendance system. The ideal candidate is someone who is detail oriented and has administrative experience.

 

Responsibilities of the Payroll Assistant:

  • Manage time and attendance system using Ceridian.
  • Assisting anyone with questions about the system.
  • Prepare for audits and ensure all information in system is accurate.
  • Data entry and maintain system calendar.

 

Requirements of the Payroll Assistant:

  • 2 years of payroll/accounting experience.
  • Excellent customer service skills.
  • Experience in MS Office Suite including Excel/Word.
  • Good understanding of automated time and collections systems.

 


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HR Coordinator

We are seeking an HR Coordinator to join our client for a temporary, 1-2 month (or longer) role in Philadelphia! You will perform activities in human resources and assist the HR Talent Acquisition team.

HR Coordinator Responsibilities:

  • Coordinating Dispute Resolution Process
  • Coordinating (and possibly assisting with) HR investigation interview
  • Assisting with BalanceTrak (ATS) approval process
  • Gathering and organizing job descriptions
  • Assisting with HR talent acquisition process and steps (tasks identified by you for HR Coordinator)
  • Coordinating completion of HR documents (separation agreements, etc.)
  • Implement company culture, values and policies
  • Provide management with requested reports and documents
  • Coordinate events focused on employee recognition
  • Accurately maintain employee files

HR Coordinator Qualifications:

  • Associate's/Bachelor's Degree or at least 2 years of HR Experience
  • Previous experience in Human Resources, recruiting, or other related fields
  • Knowledge of labor and employment laws
  • Ability to build rapport with all employees
  • Strong organizational skills
  • Excellent written and verbal communication skills

 


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Bilingual Customer Service Representative (Call Center)

Contemporary Staffing Solutions is currently hiring for Customer Service Representatives - Call Center (Bilingual English/Spanish is highly desired)

Job Summary
Support customer service management in meeting department’s goals for customer satisfaction and retention. Provide superior service in order to educate and resolve members’ issues, collaborating with dept. personnel and clients as necessary.

Job Requirements

As a Customer Service Representative, you must have considerable experience in a high-volume inbound call center environment. You will also need to be highly organized and detail-oriented with the ability to effectively manage multiple priorities, with quick decision making ability. It is also important that you display excellent verbal and written communication and interpersonal skills, maintaining client satisfaction at all times.

Primary Duties & Responsibilities
Inbound Calls
• Respond to inbound calls for minimum of 6 hours daily.
• Perform any or all of the following activities to respond promptly to member on initial contact:
- Verify/update contact information and confirm member’s eligibility, requesting documents to verify eligibility/coverage as needed;
- Probe to understand member’s needs or collect case information by determining who, what, where, when, why;
- Educate member and respond to questions about enrollment/conversion/cancellation processes, policy coverage and account balance/delinquency status;
- Obtain member’s credit card information where required and forward for processing.
• Document all inbound calls via data entry into the system
• Resolves issues with escalated calls in a friendly, courteous manner even if the customer is angry or unpleasant
• Transfer inbound calls correctly when appropriate.

Outbound Calls
• Respond to member’s voicemail or email message by performing outbound call to member within 48 hours of member’s initial contact.
• Conduct follow up call to member to resolve member’s issue that wasn’t resolved during initial contact, after conducting appropriate research and/or outreach to determine resolution.
• Document all outbound calls via data entry into the system.

Additional qualifications for the role include:

  • Ability to speak, read and write effectively in both Spanish and English is highly desired
  • 2+ years in an inbound call center
  • ABILITY TO WORK A FLEXIBLE SCHEDULE INCLUDING, DAYS, NIGHTS AND WEEKENDS
  • Ability to thrive in a fast-paced, rapidly changing, high volume work environment
  • Ability to multi task and shift between priorities
  • Computer proficiency, particularly with Microsoft Office Suite
  • Demonstrate high level of proficiency navigating the company’s customer service system, using MS Outlook and using copying, scanning and faxing equipment.
  • Demonstrate customer service skills and stellar telephone etiquette with professional dictation and written communication skills
  • Possess data entry skills with an accuracy rate that meets or exceeds department’s data entry accuracy standard.
  • Strong e-mail and internet skills Ability to analyze/resolve problems and adapt to change
  • Collaborate effectively with co-workers and those in other departments on project assignments.

Education

• HS Diploma/Equivalency Required


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Network Engineer

Contemporary Staffing Solutions is currently recruiting a Network Engineer for a Direct Hire position in Paoli, PA.

 

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

 

Responsibilities of the Network Engineer:

  • Design, configuration, and deployment of new networks
  • Extending existing networks
  • Identifying and implementing improvements to security, performance, and management
  • Monitor network and network administration
  • Implementation, documentation, and testing networks
  • Working with internal IT support and outside vendors, including telecom support

 

Requirements of the Network Engineer:

  • 4 years of experience as a Network Engineer, including network design and implementation
  • Active Cisco certification - CCNP or CCNA 
  • Experience configuring and managing Cisco switches, routers, and perimeter security
  • Experience with Cisco products, such as UCS Blases, ISE, Meraki MR Wireless
  • Experience with dynamic routing protocols

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Licensed Benefits Advisors (Health Insurance) - HIGHEST PAY/BONUS (#97897)

Contemporary Staffing Solutions is hiring contract Licensed Benefits Advisors to work in The Woodlands, TX. These positions pay an hourly rate + bonus, and are NOT 100% commission roles.

Paid training starts in early August and these positions are expected to extend through December 31, 2018, with high-performing employees being extended into March 2019.

Requirements (competencies, skill sets, technical aptitude, licensing, etc):
- Must have a valid, current Health License (i.e, GL-LAH).
- Sales experience is critical. Single carrier model.
- Aptitude for analytics and comparing models and plans for customer.
- Assist customers with transition from employer insurance to open market within the products offered.

Work Hours
- Availability to work between 8:00am-8:00pm, including OT and weekends as needed

Shift/Schedule Training Period:
- 4-10 weeks training. Hours TBD

Overview

The Licensed Advisor assists current carrier members with plan selections. A licensed advisor will handle members who are losing their existing coverage and have an SEP to enroll into a new plan. This Licensed Advisor (insurance sales agent) responsibilities include: selling/enrolling current members into appropriate Insurance products including health and drug plans. This is done primarily through providing Medicare education, conducting needs analysis, and assisting the member in selecting an appropriate plan for their needs.

The Licensed Advisor work activities/responsibilities include:

  • Ability to pass licensing exam and Carrier certifications annually and maintain good standing
  • Knowledge of Medicare health, prescription drug plan, vision and dental enrollments. Ability to identify Medicare prospect’s needs using a needs-based selling approach, accurately answering questions, addressing any concerns, and recommending appropriate plan
  • Enroll members compliantly and efficiently into selected Medicare Health Insurance, prescription drug, vision and dental plans by reading scripting verbatim. Provide accurate information to Pre-Medicare retirees regarding the Affordable Care Act (ACA)
  • Generate outbound phone calls to pre-set appointments and non-pre-set appointments, actively listen to identify customer questions and needs, utilize probing questions when necessary
  • Meet and/or exceed monthly sales goals and service levels
  • Handle inbound service calls by providing accurate and complete information via researching/selling/locating licensed agent
  • Actively manage all assigned appointments to ensure all retirees needs are met on a timely basis
  • Respond to voicemails within 24 hours, internal chat requests, handle and support customer complaints and/or client escalations
  • Deliver a consistently positive customer experience in a highly ethical and professional manner
  • Absorb new information and have the flexibility to adapt to new processes rapidly
  • Understand and remain compliant with the Centers for Medicare and Medicaid Services (CMS), Medicare Marketing Guidelines and Retiree Health Exchange quality standards.

Process and Flow

  • Appointment is confirmed
  • Appointment is aligned to an assigned Licensed Advisor
  • Licensed Advisor checks calendar and calls the appointments on his/her calendar in order
  • Licensed Advisor calls the retiree and completes the appointment
  • If a member is not able to be contacted, the appointment remains in the sales agent’s calendar and will be called in 15-30 minutes

Qualifications for a Consumer Sales Agent

Education and Certification

  • High School degree (or GED) required
  • Undergraduate degree or equivalent work experience preferred
  • America’s Health Insurance Plan(AHIP)

Required Knowledge and Sales Experience

  • Active resident health insurance license along with all applicable lines of authority for the resident state the agent resides within, or ability to renew license prior to start date
  • Strong sales experience
  • Desire to learn, ability to self-study, drive to succeed
  • Aptitude for understanding details of Medicare insurance and complying with all CMS regulations
  • No contracting restrictions as related to carriers and/or previous employers. Release documents are required if previously sponsored by carriers and brokers
  • Ability to successfully complete America’s Health Insurance Plan(AHIP)

Preferred knowledge and Experience

  • Affordable Care Act(ACA) experience
  • Proven track record of Medicare sales and/or commercial insurance sales
  • Experience in contact centers that includes outbound sales experience (cold calling)
  • Experience selling MAPD and Medicare Supplement plans.

View details

Licensed Benefits Advisors (Health Insurance) - HIGHEST PAY/BONUS (#97896)

Contemporary Staffing Solutions is hiring contract Licensed Benefits Advisors to work in Orlando, FL. These positions pay an hourly rate + bonus, and are NOT 100% commission roles.

Paid training starts in early August and these positions are expected to extend through December 31, 2018, with high-performing employees being extended into March 2019.

Requirements (competencies, skill sets, technical aptitude, licensing, etc):
- Must have a valid, current Health License (i.e, 2-40).
- Sales experience is critical. Single carrier model.
- Aptitude for analytics and comparing models and plans for customer.
- Assist customers with transition from employer insurance to open market within the products offered.

Work Hours
- Availability to work between 8:00am-8:00pm, including OT and weekends as needed

Shift/Schedule Training Period:
- 4-10 weeks training. Hours TBD

Overview

The Licensed Advisor assists current carrier members with plan selections. A licensed advisor will handle members who are losing their existing coverage and have an SEP to enroll into a new plan. This Licensed Advisor (insurance sales agent) responsibilities include: selling/enrolling current members into appropriate Insurance products including health and drug plans. This is done primarily through providing Medicare education, conducting needs analysis, and assisting the member in selecting an appropriate plan for their needs.

The Licensed Advisor work activities/responsibilities include:

  • Ability to pass licensing exam and Carrier certifications annually and maintain good standing
  • Knowledge of Medicare health, prescription drug plan, vision and dental enrollments. Ability to identify Medicare prospect’s needs using a needs-based selling approach, accurately answering questions, addressing any concerns, and recommending appropriate plan
  • Enroll members compliantly and efficiently into selected Medicare Health Insurance, prescription drug, vision and dental plans by reading scripting verbatim. Provide accurate information to Pre-Medicare retirees regarding the Affordable Care Act (ACA)
  • Generate outbound phone calls to pre-set appointments and non-pre-set appointments, actively listen to identify customer questions and needs, utilize probing questions when necessary
  • Meet and/or exceed monthly sales goals and service levels
  • Handle inbound service calls by providing accurate and complete information via researching/selling/locating licensed agent
  • Actively manage all assigned appointments to ensure all retirees needs are met on a timely basis
  • Respond to voicemails within 24 hours, internal chat requests, handle and support customer complaints and/or client escalations
  • Deliver a consistently positive customer experience in a highly ethical and professional manner
  • Absorb new information and have the flexibility to adapt to new processes rapidly
  • Understand and remain compliant with the Centers for Medicare and Medicaid Services (CMS), Medicare Marketing Guidelines and Retiree Health Exchange quality standards.

Process and Flow

  • Appointment is confirmed
  • Appointment is aligned to an assigned Licensed Advisor
  • Licensed Advisor checks calendar and calls the appointments on his/her calendar in order
  • Licensed Advisor calls the retiree and completes the appointment
  • If a member is not able to be contacted, the appointment remains in the sales agent’s calendar and will be called in 15-30 minutes

Qualifications for a Consumer Sales Agent

Education and Certification

  • High School degree (or GED) required
  • Undergraduate degree or equivalent work experience preferred
  • America’s Health Insurance Plan(AHIP)

Required Knowledge and Sales Experience

  • Active resident health insurance license along with all applicable lines of authority for the resident state the agent resides within, or ability to renew license prior to start date
  • Strong sales experience
  • Desire to learn, ability to self-study, drive to succeed
  • Aptitude for understanding details of Medicare insurance and complying with all CMS regulations
  • No contracting restrictions as related to carriers and/or previous employers. Release documents are required if previously sponsored by carriers and brokers
  • Ability to successfully complete America’s Health Insurance Plan(AHIP)

Preferred knowledge and Experience

  • Affordable Care Act(ACA) experience
  • Proven track record of Medicare sales and/or commercial insurance sales
  • Experience in contact centers that includes outbound sales experience (cold calling)
  • Experience selling MAPD and Medicare Supplement plans.

View details

Beneifts Coordinator

Contemporary Staffing Solutions is currently looking for a Benefits Coordinator in Philadelphia, PA. This candidate will be responsible for all benefit's enrollment and administrative duties for all employees. They will serve as the main point of contact regarding any questions or concerns from employees.

 

Responsibilities of the Benefits Coordinator:

  • Provide all new employees with explanation of benefits and assist them with the enrollment and fulfillment procedures.
  • Familiar and administrate COBRA, LOA's and FMLA usage.
  • Assist employee with enrolling in medical, dental and vision insurance.
  • Serve as main point of contact for insurance company and providers.

Requirements of the Benefits Coordinator:

  • 3-5 years of benefits experience.
  • Familiar with current benefits software.

 


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Entry Level Recruiter (#98158)

Contemporary Staffing Solutions is currently hiring contract Recruiters in the Fleming Island area. Our client is a National Company that is offering $17 per hour full-time on an open-ended contractual basis. This is a GREAT way to get your foot in the door in the recruiting field to gain experience!

Duties and Responsibilities:
• Responsible for recruitment efforts including sourcing, interviewing, hiring, orientation and the on-boarding of new recruits.
• Coordinating full cycle of recruiting process including: responding to employment inquires, coordinating postings and advertising of positions, screening resumes, conducting phone screens and interviews, checking references, making offers and assisting with the onboarding process.
• Responds and tracks various leads and sells driving opportunities by telephone, internet and via face-to-face interaction.
• Answers all inquiries about company policies and procedures, compensation and specialty/dedicated opportunities.
• Processes all applications and necessary paperwork for new hires to ensure that company, DOT, and safety standards are met.
• Maintaining management and employee confidence by keeping resources and information confidential.
• Knowledge of company's standard operational procedures.
• Maintains superior customer service with internal departments.
• Other duties as assigned.


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Business Systems Analyst/SQA

Contemporary Staffing Solutions is currently recruiting a Business Systems Analyst/SQA for a Direct Hire position in Jacksonville, FL.

 

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

 

Responsibilities of the BSA/SQA:

  • Analyzes, designs, configures, tests and maintains applications 
  • Acts as a liaison between the business units and technology teams
  • Participates in and leads requirement gathering sessions
  • Gathers, documents, and manages requirements and business processes
  • Assesses and facilitates change management for existing applications
  • Collaborates with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
  • Designs new computer programs by analyzing requirements; constructing workflow charts and diagrams, studying system capabilities, and writing specifications
  • Improves systems by studying current practices and recommending modifications 
  • Maintains system protocols by writing and updating procedures and training materials
  • Conducts research and provides recommends solutions for business problems
  • Creates and manages formal Regulatory Risk and Vendor Risk Assessments documents
  • Creates and manages other documents throughout the SDLC process to include Project Charter, Business Requirements Documentation, and Implementation Report
  • Ensures compliance with regulations to include FDA, ISO, HIPAA, PHI, and PII
  • Defines project requirements by identifying project milestones, phases, and elements
  • Monitors project progress by tracking activity, resolving problems, publishing reports, and recommending actions
  • Maintains user confidence and protects operations by keeping information confidential
  • Creates end to end test plans that focus on validation of the functionality, performance, reliability, stability, and compatibility with legacy and/or external systems
  • Reviews functional and design specifications to ensure full understanding of deliverables 
  • Designs and executes test coverage plans
  • Executes and evaluates manual or automated test cases
  • Executes and reports thorough and accurate test results 
  • Isolates, replicates, and reports defects; verifies defect corrections
  • Identifies and reports any potential quality issues per defined process

 

Requirements of the BSA/SQA:

  • Bachelor's Degree in Business Administration, Computer Science, or equivalent experience
  • 3+ years in a business analyst role in a regulated environment such as medical or financial
  • Experience with formal documentation throughout the SDLC
  • Experience with both manual and automated testing
  • Experience with SAP and/or Salesforce.com
  • Ability to retrieve and interpret documentation
  • Ability to communicate effectively, both verbal and written, with technical and non technical members of the organization including upper management 
  • Ability to develop and maintain collaborative relationships throughout organization
  • Ability to follow through on issues, make informed decisions that comply with policies and procedures, complete tasks and solve problems
  • Ability to manage multiple priorities 
  • Ability to work with minimal supervision
  • Ability to work both independently and within a team
  • Ability to quickly learn and adapt to new technologies, tools, and techniques
  • Intermediate to advanced knowledge of Microsoft Office applications (Excel, Word, Visio)
  • Exceptional problem solving skills
  • Technical writing skills
  • Familiar with reporting solutions such as Access, SSRS, and Qlik is preferred

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Lead Application Developer

Contemporary Staffing Solutions is currently recruiting a Lead Application Developer for a Direct Hire position in Malvern, PA.

 

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

 

Responsibilities of the Lead Application Developer:

  • Oversee the design, architecture, implementation, support, and enhancement of our proprietary revenue management platform
  • Work with a team of on-site and remote teammates
  • Design and implement new projects as well as enhancing currently deployed applications
  • Hands-on involvement and directly contribute to the platform through architecture, product selection, and code development
  • Exploration of other types of development and gain experience in a wide range of other technologies
  • Create an engaging environment for teammates to learn and grow

 

Requirements of the Lead Application Developer:

  • Experience in leading a development team composed of on-site and remote teammates
  • Significant experience in data storage technologies. (SQL Server, MongoDB, Hadoop, etc.)
  • Experience in query optimization and bulk data transfer
  • Knowledge of cloud platforms and architecture (Azure, AWS, Google)
  • Experience with Python, Julia, or R a plus
  • Experience with Massively Parallel Processing a plus
  • Experience with Agile software development
  • Experience with the .NET framework (C#, VB.NET) a plus
  • Possess a passion for learning new technologies and development in general
  • Exceptional problem solving and process engineering skills
  • Ability to work on multiple tasks/projects at once

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Customer Care Representative (Mortgage, Call Center) (#98102)

Contemporary Staffing Solutions is currently hiring Customer Care Reps to work in San Dimas, CA.

These are DIRECT HIRE positions with our client - NOT temporary or contract roles.

As a member of the Mortgage Servicing Customer Engagement team, the Customer Care Representative is responsible for assisting customers in the servicing of their mortgage. This may include helping in a call center capacity in one of the following functions: customer service, collections, or loss mitigation.

Essential Job Functions:
• Answers inbound and makes outbound calls and work calls from the Message Center and responds to customer requests within established time lines in order to maintain service level expectations and deliver quality service to customers.
• Responsible for assuring all regulatory requirements are met concerning customer interaction by explaining policies and procedures courteously and patiently.
• Maintains confidentiality of customer’s non-public information.
• Provides information and knowledgeable assistance regarding mortgage loans by retrieving loan information and providing customers their information quickly and efficiently.
• Builds customer relationships by actively listening and resolving complaints quickly, efficiently and accurately.
• Provides written and verbal responses to customer inquiries as needed.
• Additional job duties as assigned.

Education and Experience:
• High school diploma or GED required
• A minimum of one year customer service related experience is required. Previous mortgage call center experience is a plus.
• Must be computer proficient, able to multitask and work in a fast paced ever changing team environment.
• Must be able to work a Saturday rotation
• Must be able to work OT should business needs dictate
• No time off during the first 90 days

Six weeks training: 8:00 a.m. - 5:00 p.m. After training, must be flexible and able to work an 8 hour shift as assigned between the hours of 10:00 a.m. - 7:00 p.m. (Hours are subject to change).
• Bilingual a plus


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Call Center Representative

CSS is currently seeking Call Center Representatives located in Langhorne, PA.

Location: Langhorne, PA (NOT public transportation accessible- must drive)

Pay: $12.00 per hour plus OT pay

Temp: 6+ Months

Shifts & Scheduling:

  • Open 7 days/week: 8am-1am (can choose your shift preference, days/hours)
  • They do the scheduling 1-2 weeks out
  • They try to accommodate as many people as they can
  • If they can’t work weekends, then they’ll need to work a later shift

Training (1 week) – Monday-Friday, 8a-5p

 

Responsibilities:

  • As part of this team, you will handle customer service/technical support calls, emails, and chat discussions.
  • You will be responsible for utilizing available tools to provide single call resolution and provide a “best in class” customer experience. 

Perks!

  • Every employee is given a FREE subscription of MLB network and able to watch games live during work shift while on the phones!
  • Company culture promotes contests, free meals, and incentives for employee of the month and special contests

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Call Center Specialist

Contemporary Staffing Solutions is currently recruiting for a Call Center Specialist for a Direct Hire role in Marlton, NJ

The ideal candidate would have 2-3+ years in a high volume call center. A strong candidate would have previous banking, mortgage, or finance call center experience or collections experience. This candidate should have excellent communication skills (written and verbal), a very strong phone presence, and a high sense of urgency. This candidate should be extremely customer service oriented and have a high focus on providing a high level of service to both customers and clients. This candidate would have strong interpersonal skills and relationship building abilities.

Shift:

  • Training: Mon-Fri, 8-5 (6 weeks - NO time may be missed)
  • After Training: Call Center is open from 8a-7p - shifts include: 8-5, 8:30-5:30, 9-6, 10-7 (must be flexible for ANY shift)
  • Must work 1 Saturday a month with a day off during the week

Responsibilities of the Call Center Specialist:

  • Answer inbound and make outbound calls and respond to customer requests
  • Responsible for assuring all regulatory requirements are met concerning customer interaction by explaining policies and procedures courteously and patiently.
  • Maintains confidentiality of customer’s non public information.
  • Provides information and knowledgeable assistance regarding mortgage loans by retrieved loan information and provide customers their information quickly and efficiently.
  • Builds customer relationships by actively listening and resolving complaints quickly, efficiently and accurately.
  • Provides written and verbal responses to customer inquiries as needed.
  • Answer inbound and make outbound collection calls on delinquent accounts up to 30 days.

Requirements of the Call Center Specialist:

  • High school diploma or general education degree (GED) are required, Associate's or Bachelor's Degree is strongly preferred
  • 2-3+ years experience in a high volume, fast paced call center is required
  • Previous mortgage, banking, or finance experience is strongly preferred
  • Previous collections experience is preferred
  • Must have excellent communication skills, both written and verbal
  • Must have 5+ years customer service experience and be extremely customer service oriented
  • Must be adaptable, organized, and detail oriented

View details

Customer Service Representative

Contemporary Staffing Solutions is currently staffing for a Customer Service Representative position located in Ewing, NJ. The ideal candidate should have 1-2+ years experience in a customer service/call center atmosphere.  This candidate should have excellent communication skills (written and verbal), a strong phone presence, and a high sense of urgency. This candidate should be extremely customer service oriented and have a high focus on providing a high level of service to both customers and clients. This candidate would have strong interpersonal skills and relationship building abilities.

 

Responsibilities of the Customer Service Representative:

• Answer customer telephone inquiries courteously, listen effectively and provide appropriate information, utilizing problem resolution to mortgagor.
• Participate in a six week training program, meeting assessment requirements throughout.
• Research and resolve inquiries via multiple means of communication, including verbal and written correspondence.
• Ability to handle all level of mortgage servicing inquiries, ie payments, escrow analysis, insurance, tax, default.
• Ability to work in a fast paced, structured environment adhering to key performance metrics with high emphasis on quality and productivity
• Ability to cross-sell products and services with focus on customer satisfaction and retention.
• Responsible for working to meet individual and team goals for service level agreements on a daily basis.
• Responsible for providing first call resolution and root cause analysis
• Responsibility for process improvement in daily duties.
• Responsible for interacting with clients through telephone, email and face to face interactions.
• Complete other duties and projects as assigned by the Customer Service Manager.

 

Requirements for the Call Center Representative:

• Four degree preferred with minimum of 4 years in industry and/or call center environment experience required
• Strong Interpersonal Relationship skills
• Experience working with dialer systems in a call center environment preferred
• Strong work ethic including strict adherence to work schedule times and deadlines
• Successful completion of New Hire Training Program
• Flexibility and ability to adapt to change quickly
• Ability to work with all levels of management
• Excellent Listening skills
• Strong problem resolution skills
• Excellent verbal and written skills

 

Schedule:

MON/TUES 9:30-7pm WED/THURS/FRI 10-6:30pm (WED/THIRS/FRI OFF) SAT 10-3:30pm

 


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Outgoing Account Executive

Outgoing Account Executive or Selling Branch Manager
The Contemporary Staffing Account Executive is accountable for creating and implementing successful sales strategies via new business development and existing account penetration.  For more experienced candidates could consider a Selling Branch Manager role

Responsibilities:

  • Client Development Activities
  • Identify potential end-users and decision makers
  • Establish contact relationships to build upon the business and obtain referrals
  • Identify cross-selling opportunities for other CSS Business Units
  • Identify national/third-party MSP/VMS opportunities
  • Schedule and conduct new client visits
  • Planned and consistent communication to prospective clients to obtain and close agreements for services.
  • Consistently identify new client contacts within existing accounts to ensure account penetration.
  • Establish client expectations and share with internal staff.

Sales Development Activities

  • Develop a 30-60-90 day marketing plan to create a strategic sales initiative.
  • Source, research and qualify leads/targets for tier 1, 2 and 3 level accounts consistently maintaining 30 for each.
  • Actively promote CSS Business Units and Program Solutions through participation in professional associations, trade shows and other public relations opportunities.
  • Monitor, compile and analyze information on competitors to assist with the creation of an enhanced marketing plan.
  • Minimum of 250 dials weekly to achieve successful connect ratio
  • Minimum of 10 qualified weekly appointments
  • Conduct minimum of 25 “warm” canvass calls weekly
  • Develop value-driven presentations for delivery during client visits
  • Consistently and accurately update CRM system for effective communication and creation of touch plan
  • Obtain two new tangible job orders weekly

Requirements:

  • BA/BS degree along with a minimum of 2-3+ years of Sales experience, preferably within a service related industry
  • Excellent presentation skills
  • Strong verbal and written communication skills as well as problem solving skills
  • Excellent relationship-building skills
  • Goal-oriented and self-motivated
  • Good planning and organizational skills necessary to achieve business goals
  • Ability to work independently with minimal supervision
  • Ability to travel and/or work extended hours when necessary

View details

Account Executive

Outgoing Account Executives
The Contemporary Staffing Account Executive is accountable for creating and implementing successful sales strategies via new business development and existing account penetration.

Responsibilities:

  • Client Development Activities
  • Identify potential end-users and decision makers
  • Establish contact relationships to build upon the business and obtain referrals
  • Identify cross-selling opportunities for other CSS Business Units
  • Identify national/third-party MSP/VMS opportunities
  • Schedule and conduct new client visits
  • Planned and consistent communication to prospective clients to obtain and close agreements for services.
  • Consistently identify new client contacts within existing accounts to ensure account penetration.
  • Establish client expectations and share with internal staff.

Sales Development Activities

  • Develop a 30-60-90 day marketing plan to create a strategic sales initiative.
  • Source, research and qualify leads/targets for tier 1, 2 and 3 level accounts consistently maintaining 30 for each.
  • Actively promote CSS Business Units and Program Solutions through participation in professional associations, trade shows and other public relations opportunities.
  • Monitor, compile and analyze information on competitors to assist with the creation of an enhanced marketing plan.
  • Minimum of 250 dials weekly to achieve successful connect ratio
  • Minimum of 10 qualified weekly appointments
  • Conduct minimum of 25 “warm” canvass calls weekly
  • Develop value-driven presentations for delivery during client visits
  • Consistently and accurately update CRM system for effective communication and creation of touch plan
  • Obtain two new tangible job orders weekly

Requirements:

  • BA/BS degree along with a minimum of 2-3+ years of Sales experience, preferably within a service related industry
  • Excellent presentation skills
  • Strong verbal and written communication skills as well as problem solving skills
  • Excellent relationship-building skills
  • Goal-oriented and self-motivated
  • Good planning and organizational skills necessary to achieve business goals
  • Ability to work independently with minimal supervision
  • Ability to travel and/or work extended hours when necessary

Perks:

LIFESTYLE/CULTURE

  • Casual Dress Code
  • Company Happy Hours/Team Building Events
  • Friendly Work Environment
  • Unique/Fun Culture 

FREEBIES

  • Company Swag
  • Free snacks
  • Free Coffee
  • Free Trips

FINANCIAL SUPPORT

  • Dental Insurance
  • Health Insurance
  • Uncapped Commission
  • Vision Insurance
  • 401K

 


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Executive Administrative Assistant

Contemporary Staffing Solutions is currently seeking an Executive Administrative Assistant for a contract role in Newark DE.

Responsibilities of the Executive Administrative Assistant:

  • Reporting and organizing charts on excel
  • Scheduling meetings and managing staff calendars.
  • Organizing company lunch meetings.
  • Handling bills, invoices, and budgets for the company.

Requirements of the Executive Administrative Assistant:

  • Must be efficient in Microsoft (Testing will be involved)
  • Must be well organized
  • Must be professional – this person will be a shared resource (will be dealing with several leaders/teams/directors)
  • Someone who can take direction and is a team player, but also someone who can work independently and have sound judgement

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Collections Representative

Contemporary Staffing Solutions is staffing for a Collections Representative position in Camden, NJ. Responsible for the collection of 60 and 90 day delinquent customer accounts by complying with standard department and company policies and procedures 

 

Responsibilities:

  • Review status of delinquent accounts report and email or make outbound calls to notify customer, and make arrangement to secure payment and follow up.  Documentation of calls/emails should be tracked in accounting software in accordance with company policy. 
  • Answer phone, timely investigation to resolve customer requests, billing disputes and or account issues.
  • Establish and maintain working relationships with new and existing customers. 
  • Accurate and timely documentation of interactions with customers and information regarding financial status and collection efforts. 
  • Verify with accounting supervisor when to place customer on credit hold, documentation in accounting software of reasons hold was placed. 
  • Process credit card payments and maintain records of such payments.
  • Daily maintenance, processing and recording of customer electronic payments (ACH). 
  • Perform new account setups in accounting software, when needed.  Notify respective parties once completed. 
  • Assist with month end cleanup of accounts receivable aging report, assist with processing and mailing of customer statements. 
  • Keep accounting supervisor, and if needed controller & CFO, of work status, problems and progress, as related to work assignment, or issues unresolved at hand. 
  • Serve as primary backup, as needed, to accounting supervisor. 
  • Assist with special projects, as needed.

Requirements:

  • High School Diploma or equiviliant
  • 1-2 years or equivalent of progressive credit collection experience.
  • Team player, problem solver

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Business Telemarketer

Contemporary Staffing Solutions is currently seeking a Business Telemarketer for a full-time opportunity in Marlton, NJ. The ideal candidate should have at least 1 year of B2B telemarketing experience.

 

 

Telemarketer Responsibilities:

• Develop a thorough knowledge of what we offer clients and the value we provide.

• Make professional out-bound calls to prospective clients from a provided database.

• Input detailed results of the conversation into Salesforce.com, our CRM system.

• Verify pertinent contact information

• Setup appointments with prospective clients for our sales team.

• Summarize activity totals in a daily report

 

Telemarketer Qualifications:

• A minimum of 1 year of B2B telemarketing and appointment setting experience.

• A proven track record of your success in your current or previous position.

• Cold calling experience with the ability to meet a reasonable appointment quota.

• Excellent telephone manner combined with strong listening skills.

• Familiarity in working with Microsoft Office and Salesforce.com

• Strong work ethic, dependable and goal driven with a desire to meet and exceed personal goals.


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Infrastructure Manager

JOB DESCRIPTION

  • Responsible for all infrastructure and technical architecture, administration, support, and enhancement of Client/Server, and web systems supported by client. Assist network and systems administration roles in defining requirements while working with project managers and application developers to analyze infrastructure, security and technical requirements and create detailed specifications for implementation.  Use established change management processes and methodologies to solve complex technical problems.  Ability to communicate to senior management the progress of project timelines, challenges, and contingencies.  Develop testing criteria with the business to advance acceptance of change. Must keep abreast of new technologies trends and tools to inform and participate in technical vision. 
  • Also responsible for uptime, security, enhancement, and maintenance of client/server, web, and legacy applications. Candidate must have the ability to communicate effectively with direct reports and management in general and with direct regard to the progress of assignments, project task timelines, issues, and contingencies. 

 

Work Schedule

  • Work schedule of five days and 40 hours/week.  Work Hours described as Monday through Friday, 8:30am – 5:00pm. This position may be required to work some evenings and Saturdays during peak periods.  Work primarily performed at 1500 Market Street, Philadelphia, PA.

 

Responsibilities

  • Supervises the members of the Network and Systems administration team.
  • Mentors team members on technical issues, and develops technical skills in others.
  • Establishes, implements, and enforces change management practices, policies and procedure standards.
  • Evaluates business requirements and take into account business requests when designing technical solutions.
  • Produces and maintains network architecture documentation.
  • Maintain and monitor day-to-day operations of network equipment and troubleshoot when needed.
  • Evaluates, acquires, implements and maintains computer and communications hardware and software that supports the needs of the company.
  • Selects products and services which merit evaluation and/or implementation, based on business requirements and technical judgment, subject to resources available.
  • Oversee the creation of project plan specifications used by administrators to advance needed business system enhancements.
  • Review & approve network design recommendations and implementation services by third party vendors and business partners.
  • Oversee, provide direction, hold accountable and motivate a team of network and systems administrators.
  • Performs system reviews including event log, system logs and monitoring of all critical hardware software used within the enterprise.
  • Responsible for the delivery of work according to established timelines.
  • Communicates statuses through any assigned project lifecycle to the project management team.
  • Required to keep abreast of new technologies through training, and proactive research and reading reference materials. Focus on Cisco, VMware (vSphere, HA, Administration), HP Blade Chassis (BL380, latest generation), 3PAR 7400 SAN, Windows Servers (2008-current) and Solarwinds ORION RMM platform.
  • Ensure all network designs meet HIPAA, SOX, and PCI compliance requirements.
  • Evaluate technologies for their applicability to the IT department and against business objectives.
  • Produce work estimates and technical specifications from documented business requirements for IT Sr. Leadership review and approval.
  • Responsible for setting standards for network and application security, redundancy, resiliency as well as documented procedures for any critical events that require remediation.
  • Responsible for working with business analysts, support specialists, and the user community to confirm infrastructure and configuration is consistent with business requirements.
  • Track the progress and quality of work being performed in current project management / work effort software (PSA)
  • Track, communicate & manage contemplated change notices and change orders (changes in the scope of work)
  • Be accountable for time and all work efforts entered in PSA for self and team members
  • Communicate ideas for improving department processes with a positive and constructive attitude, and for developing this attitude in others
  • Trains department employees on computer and communications systems functions and operations as needed.
  • Jointly with the Managing Director of IT, sets standards and procedures for selecting and interviewing candidates for open positions within the department
  • Keep IT Sr. Leadership informed about work efforts and challenges that may affect business relations
  • All other duties as assigned

Experience

  • Eight to ten years of combined professional IT infrastructure experience required in Systems Administration, Network Administration, Security Administration.
  • Experience managing and mentoring a team of network and system administrators preferred.
  • Network and Systems administration skills, including databases, web applications, datacenter operations and business applications.
  • Experience with multi-location business enterprise and technical centralization

Education Requirement

  • Bachelor’s degree in technology major from an accredited institution of higher learning or equivalent experience
  • Information Technology related certifications, focus on network and systems administration (Microsoft, VMware, A+, Net+, etc.)

Supervisor

  • This position reports to the Managing Director of Information Technology.

View details

Administrative Assistant

Contemporary Staffing is seeking an experienced Administrative Assistant for an excellent opportunity in Lewiston, ME!

Responsibilities of the Administrative Assistant:

  • Performs basic administrative tasks within standardized methods and defined procedures in support of a single unit or team within deposit operations.
  • Processes paperwork received from other units to ensure accuracy and completeness according to procedures.
  • Escalates inconsistencies and unusual issues to lead or supervisory staff for instruction or resolution.
  • Submits completed work to lead or supervisory staff for review and verification.
  • Files completed work according to well-defined, established policy and procedures.
  • Makes routine entries into processing and tracking systems related to paperwork, deposits, and information processed.

Requirements of the Administrative Assistant:

  • Data entry
  • Customer service skills
  • Computer savvy with MS office

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SalesForce Admin/Developer

Direct Hire 

No C2C rates available

The Salesforce.com Administrator will be instrumental in the implementation and ongoing use of Salesforce across multiple departments.

This role will involve configuration and maintenance of Salesforce, salesforce custom development tasks, and custom development outside of Salesforce to support integration.

This role will include working closely with business leaders to understand needs, and prescribe solutions based on a strong working knowledge of the Salesforce.com platform.

 

  Essential Functions:

 

Configure and customize Salesforce.com Service Cloud environment.

 Perform Data Modeling for internal and external Salesforce Data

Design and Configure call center flows with Service Console and Salesforce Connect covering Account Setup, Case Management, Workflow, Knowledgebase, dashboards and reporting

Identify existing and upcoming features and best practices to ensure maximum value of Salesforce platform.

Design and configure Salesforce UI to meet business requirements.

Qualifications:

Salesforce Certification (Admin and/or Developer)

Salesforce Certification in Service Cloud

3-5 years' experience implementing and configuring Salesforce.com

Experience implementing Salesforce Service Cloud in a commercial call center environment

Experience working with Case Management, Email-To-Case, Workflow, and Approval Processes

BS in information technology, computer science or related field preferred

Experience with Apex, Force.Com, SOQL, Triggers, and Visual Force page development.

Experience with data loader batch integrations and Salesforce Connect real-time integrations via soap and rest

Experience with C# .Net and/or Oracle development a big plus  

Experience with requirements gathering and direct customer interaction a plus

Experience with CTI connectors within Salesforce


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Data Entry Associate

Contemporary Staffing Solutions is currently staffing for a Data Entry Associate in Lewiston, ME

 

Responsibilities of the Data Entry Associate:

  • Enter variety of data using current technology
  • Prepare and sort documents for data entry
  • Create and maintain logs for tracking purposes
  • Review and enter data updates in the systems
  • Review discrepancies in data received
  • Advise supervisor of issues related to data

Qualifications for the Data Entry Associate:

  • Previous experience in data entry or other related fields
  • Excellent typing skills
  • Strong organizational skills
  • Deadline and detail-oriented

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Business Analyst


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Residential Lender

Contemporary Staffing Solutions is currently seeking a Residential Loan officer for a Direct Hire position in Wilmington, DE.

Responsibilities of the Residential Loan Officer:

  • Generate new loan originations through external sources and outside sales efforts including but not limited to: Real Estate Professional referrals, community activities, business referral partnerships; on-line application referrals, and branch referrals
  • Cross sell products and services
  • Partner with other branches in developing small business opportunities
  • Maintain compliance with BSA and other bank regulations
  • Underwrite new loans by determining risks and pricing components

Requirements of the Residential Loan Officer:

  • Minimum of 3-5 years of residential lending experience
  • Proficient in Bank Loan Systems and Microsoft
  • Ability to work independently
  • Knowledge of FHMC/FNMA/FHA/VA regulations preferred
  • Strong organizational and communication skills

Perks:

  • A tiered incentive pay based on loans originated

 


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Claims Specialist

Contemporary Staffing Solutions is currently looking for a Claims Specialist for a contract position in Wilmington DE.

Responsibilities of the Claims Specialist:

• Review Claims in accordance with Review procedures
• Take a proactive approach to claims processing and utilize resources to ensure proper handling of all claims
• Maintain satisfactory or better quality and productivity standards
• Portray a positive claimant focused attitude
• Maintain a professional demeanor at all times

Requirements of the Claims Specialist:

  • Bachelor’s degree needed
  • Minimum graduating GPA of 3.0
  • Excellent organizational skills and strong reading comprehensive skills
  • PC experience
  • Must be able to adapt to an ever-changing production environment.

 


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Dialer

Contemporary Staffing solutions is currently seeking a Dialer for a contract position in Wilmington DE.

Responsibilities of the Dialer:

  • Schedule qualified appointments with prospective clients
  • Educate prospective clients on products and services
  • Resolve client inquiries and complaints
  • Maintain record of client contact information
  • Perform other administrative duties as assigned

Qualifications of the Dialer:

  • Previous experience in sales, customer service, or other related fields
  • Strong negotiation skills
  • Ability to build rapport with clients
  • Excellent written and verbal communication skills

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Administrative Assistant (Recent College Grads Welcome!)

This is a temp-hire position with full time hours Monday-Friday 9am-5pm.

Administrative Assistant Responsibilities:

The Administrative Assistant performs a wide range of office support activities for one or more managers

  • Prepares, proofreads and modifies documents, including correspondence, reports, drafts, and emails;
  • Schedules and coordinates meetings and appointments, for managers;
  • Completes and submits travel and expense reports and ensures compliance with Corporate expense policy;
  • Creates and maintains an effective record-keeping system, including filing and retrieval, and managing confidential information;
  • Monitors and ensures that all established administrative and operational processes and control standards are followed;
  • Resolves administrative issues and inquiries, as needed;
  • Performs other tasks as needed, in support of direct report manager and other senior staff members.

Administrative Assistant Requirements:

  • High School Diploma, GED/equivalent certification or equivalent military experience.
  • Minimum of one (1) year of experience in an office setting or servicing capacity.
  • Experience in Microsoft Office including Outlook, Word, PowerPoint, and Excel.
  • Strong organizational skills and ability to multitask in a fast-paced environment with competing priorities.
  • Proven experience working within a confidential setting.
  • Aptitude to troubleshoot with computers and printers, preferred.
  • Outstanding attention to detail.
  • Can-do, proactive attitude that can mean making suggestions and giving options rather than waiting for answers.
  • Able to communicate clearly both verbally and in writing with all levels of an organization.

 


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Patient Service Representative

We are seeking a Healthcare Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

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Integration Analyst

Contemporary Staffing Solutions is currently recruiting a Integration Analyst for a Direct Hire position in Radnor, PA.

 

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

 

Responsibilities of the Integration Analyst:

  • Play a critical role in helping integrate enterprise application systems for customers and supply chain vendors
  • Prepare detailed requirements and flowcharts for the development and implementation of interfaces
  • Align with IT systems and support the integration life cycle for internal business functions, external customers and supply chain

 

Requirements of the Integratio Analyst:

  • Understanding of relational database concepts; writing SQL queries is a plus
    • Normalization, Cardinality, Key Constraints, Data Integrity such as Domain and Referential or Entity are some examples of basic RDBMS concepts
  • Prior experience leveraging integration-related technologies such as Web Services/SFTP, XML/XSLT/XQuery, and SOA, preferably in a transaction intensive environment
    • xsd, xslt, and schemas
    • Systems integration ERP to ERP, CMMS, P2P are ideal
  • Solid understanding of key integration concepts such as asynchronous messaging, data transformation, routing and batch processing
  • Familiar with ERP systems such as SAP, IBM Maximo, JDE, Oracle are the more commons one here
  • Experience working with Systems Integration Platforms - Mule/Active MQ environments, Biz Talk
  • Worked in a B2B environment and interacting with key stakeholders etc.

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Medical Recruiter

Contemporary Staffing is currently seeking a Medical Recruiter for a temporary position in Newark DE.

Responsibilities of the Medical Recruiter:

  • Manages assigned requisitions -- statusing & interviewing qualified candidates, working directly with candidates, recruiters and hiring managers to ensure a timely, effective and efficient recruiting process
  • Partners in the development of advertisements, direct mail and other marketing tools specific to targeted applicant population
  • Updates candidate records and job postings in the applicant tracking system
  • Provides follow-up correspondence to candidates on recruiting status via phone and/or email. Tracks recruiting activities and provide biweekly reporting on requisition & candidate status
  • Identifies opportunities to improve the candidate experience and scheduling efficiency
  • Effectively communicates Christiana Care’s employee value proposition in terms of policies, benefits & programs to applicants
  • Assists in the coordination of other recruiting activities as needed
  • Arranges travel for candidates as needed
  • Coordinates the execution of offer letters via the timely processing of hires in workday.

Requirements of the Medical Recruiter:

  • 2-5 years of recruiting experience
  • Knowledge of medical terminology
  • Must be very organized
  • Must have great communication skills over the phone.

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Salesforce Developer

Contemporary Staffing Solutions is currently recruiting a Salesforce Developer for a Direct Hire position in Elkton, MD.

 

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

 

Responsibilities of the Salesforce Developer:

  • Interfacing with business analysts, and delivering complete work products
  • Creating functional and technical specifications
  • Designing and developing new applications, and/or enhancements to existing applications
  • Researching and developing new Salesforce.com prototypes and applications
  • Documenting design, providing estimates, performing unit and systems testing
  • Producing documentation related to configuration and deployment of applications
  • Researching production issues and working closely with team members to resolve
  • Supporting code deployment through all phases of development
  • Researching and developing new Salesforce.com prototypes and applications

 

 

Requirements of the Salesforce Developer:

  • Minimum of 3 years of experience using software development life cycle (SDLC) to deliver solutions
  • Minimum of 3 years of experience in Salesforce configuration, implementing CRM systems
  • Experience developing solutions with Apex and VisualForce code in Sales Cloud
  • Demonstrated ability to think broadly and systemically when confronted with problems and decisions; strong analytical skills & attention to detail
  • Experience with declarative programming, integration and data migration.
  • Excellent verbal and written communication skills
  • Able to travel (up to 10 %)
  • Bachelor’s degree in Computer Science
  • Certification(s) such as Sales Cloud, Service Cloud, Advanced Developer, or Technical Architect
  • Knowledge of IT process frameworks and best practices in a Dev Ops Model

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Administrative Assistant (Non Profit)

We are currently seeking permanent, full-time Administrative Assistants for a client in Malvern, PA.

Pay: $14 - $6/hour (based on experience)

Hours: Normal Business Hours

Responsibilities:

  • Answering phones
  • Greeting visitors
  • Supporting several offices
  • Ordering supplies
  • Maintaining database
  • Clerical Duties as assigned

Requirements:

  • MS Offices experience - testing on this will be required prior to an interview
  • 3+ years of administrative/office experience
  • Bachelors Degree preferred
  • Non-Profit experience highly preferred

 


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Administrative Assistant

Contemporary Staffing Solutions is currently seeking an Administrative Assistant for a temporary position in Newark, DE.

Responsibilities of the Administrative Assistant:

  • Assist other departments in typing, mailing and other various duties.
  • Must balance the workload to ensure all essential deadlines are met. 
  • Handle confidential and non-routine information.
  • Courteously take phone calls, screen and take messages.  Ensure prompt attention is given to important messages.
  • Greet visitors courteously, contact the employee they are here to see promptly.
  • Copy documents, operate copier, schedule and set up conference room for meetings
  • File and set up new files as required.  All documents should be available for immediate retrieval.

Requirements of the Administrative Assistant:

  • Must be organized
  • Have at least 1-2 years experience
  • Proficient in Microsoft Programs

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Benefits Call Center Representative

Contemporary Staffing is currently seeking a Benefits Call Center Representative for a client located in Monroeville, PA.

The Benefit Customer Service Representative provides customer service support for client pension and/or health and welfare plans using web-based systems for tracking, information gathering and troubleshooting issues.

  • Provide a high level of customer service support when handling customer questions/complaints in respect to defined benefit pension and/or health and welfare plans
  • Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations (responding in a respectful, accurate, timely manner, consistently meeting commitments
  • Demonstrate flexibility to customize customer service approach to meet all types of member communication styles and personalities
  • Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements
  • Proficiently translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon.
  • Read and understand client plan documents, amendments or online knowledge base tools, etc. Collect relevant information, determine immediate requests/questions and also anticipate the future needs of the member
  • Demonstrate knowledge, understanding and compliance with company and client procedures and guidelines providing appropriate and accurate information
  • Maintain and document complete and accurate call and case notes
  • Respond professionally to customer inquiries/complaints received via phone, email or other communication channels
  • Demonstrate ability to maintain a high level of customer service in a changeable work environment
  • Maintain diplomacy and tact while dealing with upset or escalated callers
  • Possess a cooperative and positive attitude towards customers, internal contacts and team members
  • Participate in team meetings and training
  • Perform other duties as assigned

Requirements

  • Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills
  • Ability to quickly assess current state issues and formulate a response/resolution using analytical and problem solving skills
  • High level attention to detail
  • Strong computer skills with the ability to navigate multiple software applications
  • Working knowledge of health and welfare and/or defined benefit pension plans a plus
  • Minimum 1-2 years of experience in a customer service setting, at least 2-3 years is preferred
  • Proficiency in the use of Microsoft Office programs (specifically Outlook, Excel and Word
  • Ability to work in a team environment
  • Ability to work in a multi-tasked environment and prioritize and organize work
  • Ability to understand and follow oral and written instructions
  • Ability to work a flexible work schedule 40 hours/week with some overtime requested; variety of schedule start and end times)
  • Must have excellent attendance and be punctual to work
  • Fluent in Spanish a plus
  • Associate or Bachelor's degree preferred

View details

Benefit Customer Service Representative

We are currently seeking a Full Time Benefits Customer Service Rep. in Pittsburgh, PA. The ideal candidate should have 1-2 years of customer service experience, with knowledge of health and welfare and/or defined benefit pension plans.

 

Responsibilities of the Benefits Customer Service Rep:

  • Provide a high level of customer service support when handling customers’ questions/complaints in respect to defined benefit pension and/or health and welfare plans.
  • Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations (responding in a respectful, accurate, timely manner, consistently meeting commitments)
  • Demonstrate flexibility to customize customer service approach to meet all types of member communication styles and personalities
  • Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements
  • Proficiently translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon.
  • Read and understand client’s plan documents, amendments or online knowledgebase tools, etc. Collect relevant information, determine immediate requests/questions and also anticipate the future needs of the member
  • Maintain diplomacy and tact while dealing with upset or escalated callers
  • Demonstrate knowledge, understanding and compliance with company and client procedures and guidelines providing appropriate and accurate information
  • Maintain and document complete and accurate call and case notes
  • Respond professionally to customer inquiries/complaints received via phone, email or other communication channels
  • Demonstrate ability to maintain a high level of customer service in a changeable work environment

 

Requirements for the Benefits Customer Service Rep:

  • Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills
  • Ability to quickly assess current state issues and formulate a response/resolution using analytical and problem solving skills
  • High level attention to detail
  • Strong computer skills with the ability to navigate multiple software applications
  • Working knowledge of health and welfare and/or defined benefit pension plans a plus
  • Minimum 1-2 years’ experience in a customer service setting, at least 2-3 years is preferred
  • Proficiency in the use of Microsoft Office programs (specifically Outlook, Excel and Word)
  • Ability to type 30-40 WPM
  • Ability to work in a team environment
  • Ability to work in a multi-tasked environment and prioritize and organize work
  • Fluent in Spanish a plus
  • Associate or Bachelor’s degree preferred

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DevOps Tool Support Engineer (Atlassian)

Job Description- DevOps Tool Support Engineer (MUST HAVE ATLASSIAN) (Consultant)

The Tool Engineer will be responsible for development activities supporting the IT Solution Delivery Tools practice at QVC.  As part of the team supporting Tools, the ideal candidate will play a key role in developing, administering, and supporting solutions aligned to the Tools Strategy and Roadmap. The Engineer will develop and foster close relationships with key stakeholders within the IT and Business organization to better understand their requirements and continue to shape the overall strategy and delivery roadmap.

Responsibilities

  • Work independently to develop, maintain, and support Tool solutions.
  • Work independently to implement and support tools and applications, including APIs, services, micro-services, databases, and virtual servers that will help deliver high quality solutions quickly.
  • Create and maintain appropriate technical documentation for relevant applications supporting design, development and operational phases.
  • Apply knowledge of the latest trends in the Tool industry and engage with other team members to consult and help implement best practices. 
  • Act as a change agent and champion for Tool practices.
  • Interface with various teams within IT including Application Development, Enterprise Data Management, QA, Infrastructure, and Operations, ensuring production readiness.
  • Estimates own work effort for input to planning.
  • Escalates delays, issues, risks and highlights to project managers and/or project leads.

Requirements

  • ATLASSIAN – 3 to 5 years of experience in Atlassian Tool Suite
  • Operate, maintain/administrator, upgrades and troubleshoot enterprise systems running Atlassian suite products
  • Confluence, JIRA, Bitbucket, Fisheye/Crucible  
  • Experience in JIRA/Confluence external storage configuration
  • Experience in developing custom plugins for JIRA and Confluence using Atlassian SDK/Rest APIs
  • Experience in developing custom/user macros for Confluence
  • Performance tuning Atlassian products running on Java/Tomcat containers and monitoring
  • Experience in configuring Atlassian products running behind webservers such as Apache httpd, Nginx, IIS, Reverse proxy configurations to accommodate context paths/port forwarding, SSL configurations
  • Experience in LDAP configuration for enterprise systems running multiple active directories
  • Atlassian Administrator certifications on JIRA and Confluence is a plus
  • OPERATING SYSTEMS – 3 to 5 years of experience 
  • Strong working knowledge of Red Hat Enterprise Linux (RHEL) 6.x/7.x, Apache administration and configuration
  • Strong Linux server troubleshooting and skills
  • Windows server administration is a plus (2008, 2012 & 2016)
  • DATABASE – 3 to 5 years of experience 
  • Experience with MS SQL server 2008, 2012, 2014, 2016
  • Experience with PostgreSQL, MySQL is a plus
  • Experience in writing complex SQL queries, Database and query performance optimization
  • SQL Server Profiler, Database Engine Tuning Advisor, Performance Monitor
  • LANGUAGES – 3-5 + years of experience 
  • Experience in Java (Java 7+) cross platform application development is must
  • Experience building RESTful APIs using Java
  • Experience in SOA, Spring, Sprig Boot Frameworks
  • Experience in scripting language such as PowerShell, Bash
  • SDLC – 3-5 + years of experience 
  • Experience with Agile Scrum/Kanban methodologies
  • Knowledge on Agile KPIs and metrics
  • Knowledge on Test driven development and Behavior driven development methodologies and implementation experience is a plus

 

  • OTHER
  • Demonstrated ability to adapt to new technologies and learn quickly
  • Strong verbal and written communication skills
  • A Bachelor's Degree in Computer Science, Engineering, or related field

 

  • DEVOPS (Nice to Have)
  • Configuration management tools such as Ansible, Chef, Puppet
  • Cloud providers such as AWS or Azure
  • Network engineering concepts (e.g. Firewalls, Load Balancers, CDN's)
  • Container technologies such as Docker
  • Monitoring tools: Dynatrace
  • Release Engineering tools like Maven, Jenkins
  • Functional/System test tools such as Selenium, Cucumber, UFT
  • Performance testing tools such as HP Performance center, Jmeter
  • Application lifecycle management tools such as HP ALM
  • Command-line tools and distributed version control systems such as GIT, SVN, TFS
  • Experience/Knowledge on HP test data management/CA test data management is a plus

 

 

What We Have

  • Atlassian Tools – Confluence, Jira, Fisheye, Crucible, Bitbucket, Crowd, Bamboo
  • Test Data Management Tools– Informatica ETL Stack & CA TDM Stack
  • Testing Tools – HP-ALM, HP-UFT, HP-Performance Center
  • Monitoring – Patrol, Dynatrace
  • RDBMS – DB2, Oracle, SQL Server
  • CICD - Jenkins,  Octopus, Maven, SSH, Sonar, Artifactory
  • Source Code Management - SVN, GIT, Bitbucket,
  • Collaboration – Confluence & Jira
  • Languages – SQL, Java, JavaScript, AngularJS, PowerShell, Bash, PHP, Python
  • Frameworks – SOA, Spring, Spring Boot
  • Operating  Systems – Windows Server (12 R.X), Linux (RHEL 6.x/7.x)

Preferred

  • Atlassian Tools – Confluence, Jira, Fisheye, Crucible, Bitbucket
  • RDBMS – DB2, Oracle, SQL Server
  • CICD - Jenkins,  Octopus, Maven, SSH, Sonar, Artifactory
  • Source Code Management - SVN, GIT, Bitbucket
  • Collaboration – Confluence & Jira
  • Languages – SQL, Java, JavaScript, AngularJS, PowerShell, Bash, PHP, Python
  • Frameworks – SOA, Spring, Spring Boot
  • Operating  Systems – Windows Server (12 R.X), Linux (RHEL 6.x/7.x)

Very nice to have:

  • RDBMS – DB2, Oracle, SQL Server
  • Frameworks – SOA, Spring, Spring Boot
  • Operating  Systems – Windows Server (12 R.X), Linux (RHEL 6.x/7.x)

View details

Case Manager/ Eligibility Specialist

Contemporary Staffing Solutions is currently looking for an Intake Coordinator/Eligibility Specialist in Philadelphia, PA. This position is responsible for processing client information to ensure ongoing eligibility to receive child care assistance.

 

Requirements:

  • Ensure that all applicants are in compliance with state regulations.
  • Minimum 3 years’ experience in customer service or human/social services.
  • Determine program eligibility experience with a federal or state benefits program and/or welfare to work, preferred.

 

Requirements:

  • Attention to detail, communication, computer and people skills, a must.
  • Demonstrated ability to maintain confidentiality with sensitive information.
  • Work schedule will be Mon-Fri 9AM-5PM with a rotating monthly Tuesday night 12-8pm.
  • Post High School education preferred.

 


View details

Senior Talent Acquisition Partner

One of the largest company's in the greater Philadelphia area is seeking a Senior Talent Acquisition Partner due to growth. 

 

Duration: 12+ Months

  • This person will just be doing recruiting – no admin work, onboarding, any HR duties
  • They will be assisting with the “overflow” positions that the other recruitment team cannot get to – anywhere from entry to senior manager level in A&F, Marketing, IT, etc. across all industries
  • 20 open REQS or more at a time depending on difficulty
  • HEAVY sourcing and not “post and pray job” need to be actively sourcing and not waiting around for a job applicant to apply to you since a lot of the roles are more niche – will get a LI Recruiter license and access to job boards but mostly sourcing for roles
  • All local recruitment
  • Need to have excellent communication skills and experience dealing with several different hiring managers at one time and the ability to build relationships with them
  • Using WorkDay software 
  • The first 6-8 weeks need to be in the office for training on  the company and WorkDay {no training on sourcing/recruiting this person needs to hit the ground running with that}
  • Urgency and attention to detail is key and able to multi-task with several REQs
  • Will have weekly check in meetings with manager to discuss activity and all open REQs along with the progress

View details

Corporate Recruiter (Contract)

CSS is currently seeking a Contract Recruiter located in Conshohocken, PA.

Location: Conshohocken, PA

Pay: $25 - $30/hour

Hours: M-F starting at 8AM or 8:30am until 5PM

Duration: Contract about 3+ months but there is a slight chance it could go permanent

Responsibilities:

  • Screen, recruit, and interview potential employees
  • On-board and train new employees
  • Implement company culture, values and policies
  • Provide management with requested reports and documents
  • Coordinate events focused on employee recognition
  • Accurately maintain employee files

Qualifications:

  • Previous experience in Human Resources, recruiting, or other related fields
  • Knowledge of labor and employment laws
  • Ability to build rapport with all employees
  • Strong organizational skills
  • Excellent written and verbal communication skills

View details

Talent Acquisition Coordinator

Seeking an HR Recruiting Coordinator for one of the biggest companies in the greater Philadelphia area 

This is a long term contract opportunity with the ability to move into a higher level role down the road.

HR Recruiting Coordinator Responsibilities:

  • Joining the team of 2 other TA Coordinators who are already there
  • Helping out doing some recruiting
  • Handling heavy scheduling up to 15 interviews per day and coordinating complex calendar schedules with several hiring managers at one time
  • Travel arrangements for interviews out of state too
  • Working with an insanely high volume of tasks

HR Recruiting Coordinator Requirements:

  • Must have exceptional customer service skills and some exposure to HR/Recruiting at a lower level would be desired for this position
  • Need to be well versed in Microsoft Office

View details

Help Desk Analyst

(HelpDesk) staff duties including

  • Answering support calls
  • Managing tickets
  • Resolve level 1/2 tickets and escalate when needed
  • Use various software tools and provide remote client support
  • Check client backups and identify issues
  • Install devices such as a PC, smartphones, printer/scanner by following a setup template
  • Basic virus remediation using established guidelines
  • Occasionally works at client site under the direction of a more senior staff member
  • Other duties as assigned – there is no such thing as “not my job”

View details

HR Recruiting Coordinator

We are seeking a contract, Recruiting Coordinator to join our client's team near Downingtown, PA

 

Pay: $20-$21/hour

 

Responsibilities:

    • Provide administrative/clerical support to HR Management staff; and other HR co-workers
    • Type letters, reports and other correspondence, as directed
    • Pick-up and distribute all HR incoming mail
    • Maintain and file HR related records and paperwork
    • Maintain HR related spreadsheets
    • Check new hire information regarding I-9 forms, and social security cards
    • Checks that all new hire form were processed and signed
    • Create file folders for HR file room, Payroll Dept, and Benefit Dept
    • Maintain Orientation program
    • Undertake all other HR related assignments, as directed
    • Assist with office recruiting for entry level positions

 

Qualifications:

  • 2+ years of HR exposure
  • Bachelor's Degree Required
  • Must be able to perform multi tasks
  • Excellent attention to detail
  • Knowledge of MS Office with emphasis on Excel and Word
  • Must have good interpersonal skills, and the ability to interact with co-workers
  • Effective telephone technique in handling incoming calls / etiquette.
  • Prior data entry experience, basic computer skills.

View details

Customer Service Representative

Contemporary Staffing Solutions is currently seeking a qualified candidate for our Customer Service Representative position in Wilmington, DE!

This is an amazing opportunity for a recent college graduate!

Responsibilities of the Customer Service Representative:

  • Assist customers with inquiries, account status and problem resolution.
  • Answer customer questions and resolve problems.
  • Process correspondence in an accurate and timely manner.
  • Strengthen legal and operational compliance by strictly following all company policies and procedures.
  • Build organizational skills to manage resources and locate references to maximize efficiency.

Requirements of the Customer Service Representative:

  • Bachelor's degree from an accredited college or university.
  • Must be able to type at least 60 WPM.
  • Must be proficient in Microsoft Office.
  • Must have experience in prioritizing multiple tasks and achieving goals.

View details

OPEN HOUSE

CONTEMPORARY STAFFING OPEN HOUSE- June 27th FROM 10AM-3PM

We encourage you to open the door to new career opportunities in SPRING 2018!!

We have opportunities in the following areas:

*Administrative Assistants

*Executive Admins

*Collections Representatives

*Customer Service Representatives

*Recent College Graduates

 

Please respond to this ad with your updated resume and we will get you on our calendar!

Additional Requirements:

  • Must have a HS Dipoloma-4 year degree is preferred
  • 2-3 years of office experience
  • Must have good computer skills-PC skills will be assessed

If you know of someone in the job market that meets the qualifications listed, please have them call 302-328-1300!!


View details

Collections Representative

Contemporary Staffing Solutions is currently seeking several Collections Representatives for a contract position in Newark,DE.

Responsibilities of the Collections Representative:

  • Achieve department standards and goals as set by management through continuous efforts to contact clients and collect on debtor accounts.
  • Work minimum number accounts per hour as set forth by management.
  • Set up suitable payment arrangements once contact with debtor has been made, and follow up on payment arrangements.
  • Follow up on all accounts until the account is paid, settled, cured from delinquency, or deemed "uncollectible" by management.
  • Perform all phases of skip tracing work
  • Keep accurate records and documentation of activity on accounts worked through policies and procedures as set forth by the company.
  • Any other duties as assigned.

 

Qualifications of the Collections Representative:

  • Knowledge of the FDCPA, credit bureau reports, and computers helpful.
  • Ability to prioritize and manage multiple responsibilities
  • Commitment to excellent customer service skills
  • Experience in agency or bank recovery preferred, but not necessary.
  • Must be available to attend and complete entire training program.
  • Required to work 40 hours per week.
  • Required to work at least 2 nights per week (until 9:00 pm)

View details

Sourcing Analyst

Contemporary Staffing Solutions is currently looking for a Sourcing Analyst for a position in Carney's Point, NJ.

Responsibilities of the Sourcing Analyst:

  • Analyze monthly inventory reports on key raw materials and recommend necessary actions to ensure continuity of supply
  • Prepare RPF's and make strategic recommendations
  • Work with other departments in bringing new products to market.
  • Support the company and maintain relationships with suppliers
  • Contribute to the development of sourcing strategies

Requirements of the Sourcing Analyst:

  • Must have bachelors degree
  • 6 months- 2 years of experience
  • Must have strong communication skills and be highly motivated
  • Attention to detail and organization 

View details

Digital Multimedia Designer

Contemporary Staffing Solutions is currently looking for a Digital Multimedia Designer in Philadelphia, Pa. This candidate will be responsible for all designing and development of training material.

 

Responsibilities of the Digital Multimedia Designer:

  • Assisting with the design and development of training material.
  • Generating digital and virtual media for a wide variety of learning assets.
  • Create and maintain web-related media and programs including updates.
  • Assist with internal team training of new tools and programs.

Requirements of the Digital Multimedia Designer:

  • Bachelor's degree in media design, digital media or related field.
  • High level of communication both verbal and written.
  • Demonstrates excellent graphic design skills.
  • Proficiency in Adobe & Microsoft software.

View details

Real Estate Closing Asssitant

Contemporary Staffing is currently seeking a Closing Assistant for one of our valued clients in Cherry Hill!

Responsibilities:

  • Monitors group in boxes for the Closing and Post Closing Departments daily; saves and logs documents received and assigns tasks the appropriate Transaction Coordinator, Post Closing Specialist or Manager.
  • Follows up on requested documents up to the point of closing (e.g., association documents, commission statements, good faith deposits, payoff statements, surveys, etc.).
  • Orders or obtains final municipal charges for closing, including but not limited to tax, water and sewer charges.
  • Receives, logs, and distributes document recordings or rejections.
  • Acts as a liaison to Settlement Officers needing assistance during closings.
  • Provides support to accommodate pre and post closing document requests from customers, lenders, etc.
  • Sends closing confirmation notices to all interested parties.
  • Receives and logs all incoming lender instructions, and assigns the appropriate task to the Transaction Coordinator.

Qualifications:

  • Experience working in a real estate, title or law office environment preferred
  • A minimum of two (2) years of administrative support experience required
  • Bachelors degree preferred
  • Paralegal certificate valued
  • Proficient in Microsoft Office
  • Ability to prioritize and multitask
  • High attention to detail
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

View details

HR Generalist (Public Accounting Field)

Contemporary Staffing Solutions is seeking a dynamic HR Generalist for an exciting opportunity with one of our valued clients. We have built our credibility on professionalism, ethics and reliability through a commitment to matching quality candidates with the right career opportunities. The HR Generalist is responsible for handling various recruiting and HR administrative duties within the Human Resource department.

Responsibilities of the HR Generalist:

  • Knowledge in recruiting initiatives and responsible for sourcing and direct hiring.
  • Identify areas of improvement within HR policies and assist with implementing alternative policies.
  • Assist with advice regarding performance management issues.

Requirements of the HR Generalist:

  • Bachelor's Degree in HR Management or related field.
  • 3 years of experience in Public Accounting field.
  • Deep knowledge of current HR policies and procedures.
  • 5+ years of experience in Human resources.

View details

Commercial Property Manager

 

Responsibilities of the Commercial Property Manager:

  • Responsible for marketing the property effectively. Maintaining high volume of tenants at all times. Seek tenants by advertising, lead follow-up, and interviews.
  • Creating rental agreements that meet the owner’s requirements and tenant’s needs; collecting deposits and rents; enforcing terms of the rental agreements; field and resolve tenant complaints. Deposit collected money from rents and deposits into appropriate accounts. Ensure all contract work kept within budgetary guidelines.
  • General maintenance of property ensuring good condition of exterior and interior of all buildings. Perform bi-weekly inspections of buildings to gain a sense of overall building condition.
  • Conduct inspections of property and ensure to notify the tenant before entering. Responding to tenants needs when they call with emergency repairs in a timely manner. Enforce rules of occupancy as needed.
  • Maintaining open relationship between yourself and property owners through sharing various reports of vacancies, tenant information and physical condition of the building.

Requirements of the Commercial Property Manager:

  • Yardi software experience is mandatory.

View details

Project Manager Marketing Data Analyst

  • Role: Marketing Data Analyst  
  • Start Date: ASAP!  Can start this week or Monday June 25th at the latest
  • Industry: Advertising  
  • Location: Trevose, PA  --19053
  • Interview Mode: Phone Interview followed by a SKYPE
  • Duration: 6 month contract potential to extend  

 

About the Client:

Our client was awarded one of the ‘Best Places to Work’ on the Philadelphia Business Journal’s list of mid-size businesses for providing exceptional benefits and programs for our employees. We employ innovative technologies while maintaining a friendly and creative company culture for nearly 450 employees, headquartered in Trevose, PA. We offer on-site gym, day care, frozen yogurt station, Starbucks, dry cleaning and café.

 

The Marketing Data Analyst works with client marketing data, reporting, and analysis to manage print and digital lists for client. The Data Analyst provides analysis, insights and recommendations for Sales and Marketing as well.

 

Job Responsibilities:

  • This resource is supporting sales and marketing teams.
  • Must have strong Excel skills
  • SAP Business Objects
  • The main task is to go into BO and pull Ad Hoc reports and format data into a usable format.
  • Work with the sales team to support sales efforts through analysis and reporting of data.
  • Provide monthly reporting of  digital products.
  • Manage internal metric database to provide accurate statistics for use of Marketing and PR to publically report.
  • Supports ad-hoc analysis.
  • QA new internal reports to ensure consistency in logic and accuracy of metrics.
  • Manage monthly print and digital fulfillment process for  client to ensure quality.
  • Managing the auditing process twice yearly for client which include analyzing and preparing and the data, filing the audit statements, making decisions regarding what data to submit and working with the audit company in responding to any inquiries.

 

Job Requirements

  • BA/BS with significant coursework in statistics, analytics, mathematics, economics or marketing.
  • Academic or 3+ years’ experience with digital and mobile advertising, email and web analysis.
  • Analytical and statistical skills.
  • Ability to identify useful information in data sets and suggest conclusions that support decision making.
  • Excellent oral/written communication skills.
  • Highly organized.
  • Provides quality work in a timely manner.
  • Learns quickly and is comfortable with new software tools.
  • Responsive, enthusiastic, team-oriented personal and people skills.
  • Proficient in MS Excel, MS Access or other database applications.
  • Sap Business Objects / Google Analytics a plus.

View details

Project Manager Marketing Data Analyst

  • Role: Marketing Data Analyst  
  • Start Date: ASAP!  Can start this week or Monday June 25th at the latest
  • Industry: Advertising  
  • Location: Trevose, PA  --19053
  • Interview Mode: Phone Interview followed by a SKYPE
  • Duration: 6 month contract potential to extend  

 

About the Client:

Our client was awarded one of the ‘Best Places to Work’ on the Philadelphia Business Journal’s list of mid-size businesses for providing exceptional benefits and programs for our employees. We employ innovative technologies while maintaining a friendly and creative company culture for nearly 450 employees, headquartered in Trevose, PA. We offer on-site gym, day care, frozen yogurt station, Starbucks, dry cleaning and café.

 

The Marketing Data Analyst works with client marketing data, reporting, and analysis to manage print and digital lists for client. The Data Analyst provides analysis, insights and recommendations for Sales and Marketing as well.

 

Job Responsibilities:

  • This resource is supporting sales and marketing teams.
  • Must have strong Excel skills
  • SAP Business Objects
  • The main task is to go into BO and pull Ad Hoc reports and format data into a usable format.
  • Work with the sales team to support sales efforts through analysis and reporting of data.
  • Provide monthly reporting of  digital products.
  • Manage internal metric database to provide accurate statistics for use of Marketing and PR to publically report.
  • Supports ad-hoc analysis.
  • QA new internal reports to ensure consistency in logic and accuracy of metrics.
  • Manage monthly print and digital fulfillment process for  client to ensure quality.
  • Managing the auditing process twice yearly for client which include analyzing and preparing and the data, filing the audit statements, making decisions regarding what data to submit and working with the audit company in responding to any inquiries.

 

Job Requirements

  • BA/BS with significant coursework in statistics, analytics, mathematics, economics or marketing.
  • Academic or 3+ years’ experience with digital and mobile advertising, email and web analysis.
  • Analytical and statistical skills.
  • Ability to identify useful information in data sets and suggest conclusions that support decision making.
  • Excellent oral/written communication skills.
  • Highly organized.
  • Provides quality work in a timely manner.
  • Learns quickly and is comfortable with new software tools.
  • Responsive, enthusiastic, team-oriented personal and people skills.
  • Proficient in MS Excel, MS Access or other database applications.
  • Sap Business Objects / Google Analytics a plus.

View details

Project Manager (Healthcare)

  • Role: Healthcare Project Manager   
  • Industry: Healthcare
  • Location: Newark, DE
  • Interview Mode: Phone Screen followed by an onsite
  • Duration: 3 month contract to hire

PRIMARY FUNCTION:

The project manager accomplishes project objectives by planning, evaluating, and directing project activities; also controls and implements the assigned project(s) within assigned budget and baselined schedule. The project manager assures that procedures are documented and transitioned to ensure satisfactory ongoing operation of the implemented system(s)/application(s).

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Identifies, plans and conducts evaluation of information and network related needs and recommends the project management approach for the project.

Develops and obtains approval of artifacts and activities as required in the PMO Project Management Methodology based on the size, priority, complexity, and risk of the project. 

Conducts all aspects of assigned projects with professionalism, quality, on time and within budget.  Coordinates/leads the efforts of assigned project members in all project endeavors including the implementation and transition of ongoing support of assigned projects.

Assures project gates are completed in a timely manner and that action items are resolved prior to project completion.

Maintains effective lines of communications and relationships within all stakeholder groups/impacted areas including but not limited to: Information Services, hospital departments, patients, staff and community as required.

Provides input on the assigned project members performance to their management.

Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations; uses computer based training and actively participates in Christiana Care PM Community discussions.

Enhances department and organization reputation by accepting accountability for delivery of assigned projects with quality; and by exhibiting Christiana behaviors that exemplify the Values of Love and Excellence.

Submits complete and accurate status reports and timesheets for all assigned projects.

Approves team time sheets in timely manner assuring accuracy and completeness for assigned projects.

 

SCOPE, PURPOSE, AND FREQUENCY OF CONTACTS:

Maintains regular contact with all levels of employees, vendors, and IS support staff and management in order to fulfil the responsibilities of the position.

DIRECTION/SUPERVISION OF OTHERS:

Provides priority work direction to the personnel assigned to the project.

Provides ongoing instruction and guidance to assigned personnel.

 

DIRECTION/SUPERVISION RECEIVED:

Information Services Manager and/or Director.

Project steering and working committees on assigned projects.

EDUCATION AND EXPERIENCE REQUIREMENTS:

Bachelors degree or  commensurate experience in a discipline related to the assigned area.

5 - 8 years of combined project management, data processing and system analysis experience. 

A master's degree is preferred.

KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:

Knowledge of the structured systems development life cycle (SSDLC) process and project management controls, techniques and reporting.

Knowledge of hospital applications within computer environments.

Skill in written and verbal communication.

Skill in telephone communications and public relations.

Skill in presenting to groups of all technical and managerial levels.

Skill in analyzing, interpreting and solving business problems.

Skill in developing proposals for hardware and software.

Skill in developing detail workplans.

Skill in directing project tasks of project team members.

Ability to translate business problems into practical information system alternatives.

Ability to identify key elements of an assignment, anticipate potential problems and take steps to avoid them.

Ability to use a personal computer to perform duties.

Ability to assume responsibility and to work flexible hours on a limited basis.

Ability to acquire a broad hospital functional knowledge.

Ability to deal with specialists in a significant number of functional areas.

Ability to absorb material from trade publications, academic and industry sources.

Ability to identify and evaluate vendor software packages.

Ability to evaluate employee performance.

 

PHYSICAL DEMANDS:

Lifting and carrying of computer equipment.

Normal office requirements.

 

 


View details

Licensed Health Insurance Agents

Seeking multiple Licensed Health Insurance Agents (Licensed in Accident/Health) for a large client in Blue Bell, PA!

 

Flexible hours!

 

Pay: $14-$16/hour

 

Training Classes will start in July & August.

 

Licensed Health Insurance Agent Responsibilities:

  • Take inbound calls from prospective customers and explain features and advantages of medical plans to promote application for insurance
  • Complete a cost / plan analysis to identify the best product for the prospective customer
  • Goal is to determine best plan for the prospective member and enroll them in the plan of their choice.
  • Follow a call plan focused on sales and compliance Maintain schedule adherence (attendance, punctuality, use of AUX time)
  • Willingly accept and implement feedback to improve sales performance Adhere to all position-specific administrative policies, including but not limited to confidentiality, non-disclosure, and program-specific material usage.

 

 

Job Requirements

 

Licensed Health Insurance Agent Responsibilities:

  • Current Accident and Health/Life Insurance license (or recently expired)
  • Prior sales/service experience in a related environment (sales/service, call center preferred).
  • Excellent communication skills – verbal and active listening skills Assertive sales orientation.
  • Have a passion for helping people through sales.
  • Must possess the drive to close the sale.
  • Demonstrated strong process-orientation and attention to detail
  • Demonstrated aptitude to learn, absorb, and actively use complex information.
  • Computer literacy. Ability to use multiple computer programs at one time. on.

View details

Sourcer

Key Objectives:

  • Source external candidates via networking, cold calling and job boards
  • Understanding of the Company's organizational structure as well as knowledge of specific Human

             Resources policy and procedures and federal and state laws regarding employment practices

  • Create job ads for all open positions
  • Prescreen applicants using approved telephone prescreen guidelines
  • Schedule interviews for recruiters if meet prescreen guidelines
  • Post openings on Applicant Tracking System and any Job Boards deemed necessary
  • Track all candidates for openings on a Requisition Tracker Spread sheet
  • Create New Hire folder for Candidates to contain; Resume, Employment Application, Background Investigation and Drug test results
  • Support all Recruitment Team members and Hiring Managers for face-to-face interviews by preparing interview folders for candidates to contain resume, interview guides, and notify front desk of Interview schedule

 

 Job Requirements: 

  • Bachelor’s degree or equivalent work related experience
  • 1+ years previous Recruitment and/or Human Resources experience
  • Strong Microsoft Office skills
  • Excellent written and verbal communication skills
  • Excellent organization and time management skills

View details

Workday Developer

  • Role: Senior Workday Developer    
  • Start Date: ASAP!
  • Industry: Retail/Ecommerce
  • Location: West Chester, PA
  • Interview Mode: WebeX for no-local   (must come onsite if local)
  • Duration: 3 month contract that is likely to extend to PHASE 2 of Workday Integration

Technical Skills

  • Workday Studio Experience, specifically:
  • New & existing Web Service integrations
  • New & existing EIB integrations
  • Payroll Integration Experience, specifically:
  • PICOF Integrations
  • PECI Integrations
  • Understands the appropriate situations to use either type of integration & can speak clearly to how they function
  • Comfortable with calculated fields, Core connectors, Cloud connectors, MVEL language Functional Skills
  • Familiar with the following Workday Modules:
  • HR, Payroll, Benefits, Recruiting
  • Familiar with the following structures:
  • Job Management, Position Management

Personal Skills

  • Can clearly communicate questions and issues
  • Able to work in a team environment
  • Self-starter personality
  • Can bring knowledge & best practices from other Workday integrations to assist with the current workload

Desirable

  • Experience working on Payroll interface between Workday and Peoplesoft or Workday and Ceridian
  • Experience working on interfaces between Workday and Taleo (Applicant Tracking system)

 


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QA Automation Engineer

3 month contract, potential to extend

W2 rates only

Primary Duties/Responsibilities:

  • Perform Test case creation, automation, and reporting using various tools, technologies, and methodologies.
  • Plan testing activities and perform manual testing for prototyping as needed.
  • Be a team member in Quality Assurance (QA) organization participating on Agile and Waterfall projects.
  • Handle scoping, estimating, planning, and reporting of team and project deliverables.
  • Work with other QA engineers to examine and propose improvements to existing automation and frameworks, and carry to fruition.
  • Provide maintenance support on existing automation.

Essential Skills:

  • Knowledge of standard QA testing, test case authoring, and defect reporting practices.
  • Development skills: Experience with C#, Javascript, Selenium, MS Visual Studio, and Microsoft Team Foundation Services (TFS).
  • Automation tool knowledge (must have Test Complete, plus 1 or more of the following): Telerik, Tricentis Tosca, Experitest SeeTest, Zephyr, and Tableau. 
  • Knowledge of Agile software Development and Scrum methodologies.

 


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Senior Buyer

Contemporary Staffing Solutions is currently seeking a Senior buyer for a temp to hire position in Wayne PA.

The Senior Buyer is responsible for the procurement of high quality supplies, materials and services in support of the Pharmaceutical Materials and Services business units at the West Deptford, NJ, Conshohocken, PA, and Devens, MA locations.  The incumbent oversees and supervises the sites’ vendor activities and purchasing systems.

Responsibilities of the Senior Buyer:

  • Purchase goods, materials, components or services in line with specified cost, quality and delivery targets.
  • Monitor market trends, competitor strategies and market suppliers.
  • Research and evaluate areas of opportunity and reduce costs where possible.
  • Ensure that a professional and consistent approach is taken in relation to all supplier relationship.
  • Negotiate contracts, improved prices and terms of business with suppliers and review opportunities to make business savings utilizing negotiation and procurement best practice tools and methods.

Requirements of the Senior Buyer:

  • B.S. Degree in Business or Purchasing
  • Seven (7) years purchasing experience in a pharmaceutical or specialty chemicals manufacturing environment. 
  • Knowledge of cGMP principles and an understanding of NJ, PA, and MA Sales and Use Tax and exemptions. 
  • Knowledge of Customs and FDA importation regulations as well as the Code of Federal Regulations (CFR). 
  • Knowledge/understanding of INCO and domestic shipping terms. 
  • Knowledge of chemical nomenclature such as USP, ACS, CAS#, COA, COC.

View details

Finance Reporting Manager

Contemporary Staffing Solutions is currently looking for a Finance Reporting Manager for a Direct Hire Position in West Deptford NJ.

Responsibilities of the Finance Reporting Manager:

  • Ensures all financial controls are applied throughout the business.
  • Advise on improvements to the systems and controls
  • Work on simplifying the tasks of the department
  • Collaborate with locations to ensure consistency to all controls and procedures.
  • Assist with Audits
  • Produce accurate managements reports and meet deadlines
  • Completion of annual tax package
  • Deliver financial analyses to help support business

Requirements of the Finance Reporting Manager:

  • Minimum Bachelor degree in Finance/ Accounting or in a relevant technical subject and
  • Certified accountant (e.g. ACA, CIMA, CPA) strongly recommended
  • 5 years of experience in Finance expertise in FP&A
  • Proficiency in Microsoft Office and internal software systems

 


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Accountant

Contemporary Staffing Solutions is currently seeking an Accountant for a temp to hire position in Mount Laurel, NJ.

The Accountant will perform a variety of duties under the general guidance of the department Supervisor in regards to the reporting, remitting and variance reconciliation of investor loan portfolios. This individual will be responsible for an average of 60 investor portfolios.

 Reponsibilities of the Accountant:

  • Transfer loans to appropriate investor portfolio in accordance with funding schedules by completing investor setups on the Loan Servicing System 
  • Preparation of daily, weekly or monthly reporting schedules and remittance requirements for investor portfolios in accordance with contractual terms and conditions 
  • Compile supporting documentation and perform reasonableness test to ensure accurate remittance to investors 
  • Prepare various reconciliations 
  • Preparation of loan portfolio reconciliations 
  • Research and resolve exceptions and cash settlements 
  • Respond directly to investors on inquiries related to the trial balance report and remittances 
  • Employees are required to successfully complete annual mandatory training requirements and department specific training, as defined by management.

Requirements of the Accountant:

  • Bachelor’s Degree in Accounting or Finance required in lieu of related industry work experience (related industry experience includes experience in accounting, finance or other financial services related field)
  • Strong analytical skills 
  • Strong written and verbal communication skills
  • Knowledge of mortgage banking and GSE (Government-Sponsored Enterprise) Guidelines preferred but not required 

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Salesforce Project Manager

  • Role: Salesforce Project Manager    
  • Industry: IT Consulting
  • Location: New York  or REMOTE
  • Duration: 6 month contract potential to extend or go FULL TIME

 

Salesforce Project Manager

Project Manager is responsible for defining and overseeing Salesforce projects. The PM will lead teams of business analysts, architects, and developers through requirement definition, solution design, configuration and deployment of Salesforce solutions. The PM is expected to have a strong blend of skills and experience in both business analysis and project management and will function as a trusted advisor to the customer. Strong experience managing client expectations, project scope and strong leadership skills are necessary. The ability to engage with all levels of our client’s team in providing recommendations and proactive best practice advice through all phases of the service delivery life cycle is also critical to this role.

Responsibilities: 
- Define and manage overall project goals and success criteria
- Work with clients on the creation and execution of the overall project plan
- Oversee all project deliverables and ensure they follow client methodology and best practices
- Provide overall project communication
- Provide regular project status and burn report to the client
- Identify and track project issues, risks and dependencies
- Manage scope and track change requests
- Manage client relationship at the project level
- Collaborate with Salesforce or other partners for assigned engagements
- Establish resource plan to match budget and track burn
- Drive project activity and ensure team members meet deadlines, complete timesheets and expenses reports.

Qualifications:
- 8+ years project management experience in the delivery of business consulting, systems development, systems integration and project management
- Completion of several large scale Salesforce.com projects in lead business analysis and project management roles
- Strong communication skills
- Strong analytical skills with ability to learn quickly
- Experience in leading a team
- Familiar with onshore/offshore delivery model
- Experience on different project delivery methodology such as Agile, Scrum, Waterfall, etc.
- Experience with other CRM software (Oracle, SalesLogix, MS Dynamics, etc.)
- Salesforce Certification is a plus. (Sales Cloud, Service Cloud, Communities, etc)


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Full-Stack Developer

Contemporary Staffing Solutions is currently recruiting a Full-Stack Developer for a Direct Hire position in Media, PA.

 

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

 

Responsibilities of the Full-Stack Developer:

  • Design overall architecture of complex web application
  • Develop domain knowledge
  • Create solutions based on customer requirements
  • Interact with customers (remotely and face to face)
  • Work directly with senior developers
  • Maintain code integrity and organization

 

Requirements of the Full-Stack Developer:

  • 3 years of web-based application development experience
    • JavaScript
    • Java
    • Spring framework
    • Postgres
  • Experience working in an Agile environment
  • Experience with client-facing projects and presentations
  • Self-motivated and enthusiastic about technologies 
  • Eager to learn and think outside of the box

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HR Coordinator

Seeking a HR Coordinator for a temp-hire position with a great, financial company near Fort Washington, PA!

HR Coordinator Responsibilities:

  • This position will assume responsibility for assisting the department in carrying out various human resources programs, policies and procedures for all associates.
  • Assist the receptionist with front desk responsibilities and answer high volume of calls.
  • Responsibility will span across payroll, benefits, recruitment, performance management, management reporting and other areas as assigned.
  • Play a strong customer service role to associates related to their questions. Provide timely follow up and resolution.
  • Perform confidential, administrative functions.
  • Makes decisions on routine matters generally according to established policies and procedures of company.
  • Oversees Rewards and Recognition program, Scholarship program and VTO program
  • Establish and maintain files for all locations.
  • Responsible for review of new hire records, including I-9 information within Workday
  • Assist Director with Immigration responsibilities
  • Compose responses to routine inquiries and determines which items can be delegated to other team members and forwards appropriate items to the Director.
  • Promote and maintain an I-Client centered environment for both Internal and External clients.
  • Performs other duties and special projects as assigned.
  • Coordinate meetings/events and activities
  • Assist with other tasks and projects as assigned

HR Coordinator Requirements:

  • Bachelor’s Degree or a minimum of two (2) years experience in the Human Resource field
  • Previous experience maintaining associate information in an HRIS system, Workday preferred
  • Excellent verbal and written communication skills to regularly assume a broad variety of moderately complex administrative duties, assemble reports containing confidential and sensitive information and respond to questions or requests.
  • 3-5 years experience with PC’s and MS Office software applications
  • Requires a high degree of independent judgment and discretion
  • Possesses excellent analytical skills
  • Motivated and innovative
  • Detailed oriented with strong organizational and time management skills
  • Strong interpersonal skills with internal and external clients
  • Ability to handle multiple priorities and meet deadlines
  • Ability to work independently as well as with a team in a fast paced environment
  • Ability necessary to analyze moderately complex administrative details and assemble reports containing data from several sources

 


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Healthcare Customer Service Representative

 

OPEN SHIFTS:

 

Tuesday - Saturday 2:00 - 11:00PM

Sunday - Thursday 2:00 - 11:00PM

 

 

Everywhere Health Goes, We Go. 

 

Want to grow your career in the healthcare & medical device industry with an organization leading the way in the advancement of mobile health services? Apply today to join our team at BioTelemetry, Inc. as a Customer Service Representative in our global headquarters located in Malvern, PA. We offer competitive wages, multiple shifts, full-time benefits, 401K match, PTO, stock purchasing plan, and much more!

 

We are striving to be the world leader in the delivery of health information by providing innovative products and services that will improve quality of life and reduce cost of care and we want you to be a part of it! 

 

The company is an equal opportunity employer.

 

Responsibilities

  • Answer all incoming customer calls promptly and manage them effectively and efficiently.
  • Handle troubleshooting calls using Troubleshooting Guide.
  • Handle cancellation and early discharge calls from practices/patients, confirm d/c order, follow appropriate procedures.
    • Order Monitoring Supplies and/or Device Replacements as necessary.
  • Handle baseline calls from agency personnel to confirm receipt of baseline and to verify patient demographics.
    • “Sell” CardioNet, as needed, to decrease cancellations and early discharges.
    • Educate patients over the telephone and assist them in activating their monitors and sending baselines.
    • Facilitate kit delivery with appropriate supplies.
    • Document Billing/Insurance information in systems.
    • Document all correspondences.
    • Document all calls.
    • Handle Emails/VM’s as assigned
    • Demonstrate empathy and decrease customer tension
    • Communicate with physician offices and Account Executives, as needed, regarding patients starting service.
    • Maintain Quality Expectations
    • Other duties as assigned

Qualifications

  • High School Diploma or equivalent required; Bachelor's Degree is preferred
  • Computer skills are required including proficiency in Windows-based applications and MS Office - Excel, Word and Outlook using multiple platforms
  • Experience in healthcare a plus; must be detail oriented, have excellent customer service and communication skills
  • Experience in a fast-paced, high call volume, office or call center environment and familiarity with being evaluated based on quality and quantity of calls - highly preferred
  • Self starter, demonstrates initiative and flexibility in a fast paced environment
  • Being a team player, following through on tasks, problem-solving, and multi-tasking are required skills
  • Patience, professionalism, excellent phone etiquette, and technical skills (can explain technology to people of all ages and skill levels) - required
  • Teaching experience helpful

 


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Insurance Verification Representative

Insurance Verification Specialist I

  • Can perform all of the functions as defined below with direct supervision:
    • Verify benefit eligibility
    • Initiate and obtain prior authorization from insurance carriers
    • Selecting the appropriate insurance and entering all necessary billing information
    • Communicate with Sales and Customer Care for priority handling of patients
    • Establish and maintain effective relationships with internal customers
    • Follow up with department email and authorization faxes
    • Adhere to processes according to department procedures
    • Ensure the accuracy of data
    • May obtain missing information from patients and practices
    • May be responsible for answering patient coverage questions
    • Other duties as assigned

 


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Claims Representative

Claims Service Rep PLCU

 

Job Description

Entry/Immediate (2-5 years) level claims professional position.  Required to perform a full range of claims support activities, including interactions with customers over the phone and in writing, support with claim investigations/fact development, documentation of claim files, completion of claim file activities, input of data in claim systems, retrieving and reviewing insurance contract language, and calculating/recommending loss settlements.  The position requires consistent delivery of an exceptional customer experience to clients, customers, and business partners.  Adhering to Claims Department Standards while maintaining an appropriate volume of work product is also required.
 

Qualifications

  • College Degree or high school diploma with equivalent work experience
    Desired: College Degree in Engineering or Business with completion of insurance course work
  • 1-2 years of general insurance experience or Customer Service support roles
  • Previous work experience in property claims operations.  
  • Working knowledge of mechanical and electrical equipment and systems. 
  • Working knowledge of computers and electronic devices.
  • Good working knowledge of PC’s including Windows environment
  • Strong verbal, written, and interpersonal skills. 
  • Ability to handle high volume of work. 
  • Good organizational skills and ability to multi-task.  Must be able to function effectively in a team environment, be self-motivated, and energetic.
  • Experience in a customer facing role.

 

 


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Collections Representative

Contemporary Staffing Solutions is currently seeking a Collections Representative for a temp to hire position in Dover, DE.

The Collections Representative is responsible for contacting specified individuals in an effort to retrieve any/all of client’s accounts receivables.  The hours for this position are Monday – Friday 8am -5pm, and this is a temp to hire opportunity.

Responsibilities of the Collections Representative:

  • Achieve department standards and goals as set by management through continuous efforts to contact clients and collect on debtor accounts.
  • Work minimum number accounts per hour as set forth by management.
  • Set up suitable payment arrangements once contact with debtor has been made, and follow up on payment arrangements.
  • Follow up on all accounts until the account is paid, settled, cured from delinquency, or deemed uncollectible by management.
  • Perform all phases of skip tracing work
  • Keep accurate records and documentation of activity on accounts worked through policies and procedures as set forth by the company.
  • Adhere to and abide by all regulations as set forth by the FDCPA.

Requirements of the Collections Representative:

  • 2 plus years working commercial/B2B collections at an agency or legal firm
  • Proven track record working in a base + commission environment
  • Thinks outside the box
  • Proven track record of making calls and developing files
  • Self-starter and goal driven

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Benefits Specialist (Open Enrollment)

 

Do you have prior healthcare customer service experience or employee benefit experience? Then this position is right for you! This is a full time contract position with the opportunity to go perm, but it is not guaranteed.

Pay: $14/hour

Hours: M-F 8am - 8pm (8 hour shift)

- Answer inbound calls pertaining to benefit inquiries, create cases, escalate the case if necessary, and follow up with customers when information is received.

- Provide objective information to members regarding open enrollment, status changes, and new hire benefit information. This also includes comparing benefit options during enrollment periods.

- Maintain an firm understand of benefit plans (medical, dental, vision, pharmacy, life, short and long term disability, and similar benefits) in addition to marketplace/exchange plans, COBRA, and Medicare plans

- Ensure that all calls are in compliance with strict procedures, policies, and quality standards

- Ensure the utmost professionalism, customer service, and confidentiality with each customer in accordance with company and legal policies such as HIPPA, COBRA, Affordable Care Act, and similar legislation - Follow each case??s status until it is resolved and close the case in the system

- Escalate, prioritize, and research all cases as needed

- Document all calls to track inquiries and information given

Qualifications:

- Minimum of 1 year experience in a customer service, healthcare, or employee benefits

-Accident & Health Insurance License is a plus!

- High School Diploma or GED required - Exceptional spelling, grammar, phone etiquette, and documentation skill sets

- Effective oral and written communication

- Prior call center customer service experience in a corporate setting is preferred - MS Office experience is required and former experience working in a CRM system is preferred

- Higher education classes or prior work experience consisting of administration, liberal arts, public health, healthcare management, or a related field is preferred and may be substituted in lieu of the experience requirement

- Must be able to work independently and with a team

- Ability to speak both English and Spanish is a plus


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Inside Sales

Contemporary Staffing Solutions is currently an In-House Sales Representatives located in Philadelphia, Pa.

 

Responsibilities of the Inside Sales:

  • Prospect within businesses and qualify them against certain criteria by initiating outbound calls.
  • Research and gather information, update our database accordingly.
  • Identify decision-makers, value-proposition them by providing product and services information, and ultimately set up appointments as part of our lead generation service.
  • Proven ability to develop great rapport with clients and potential clients, customer needs.

 

Requirements/Qualifications of the Inside Sales:

  • 1-3 years’ experience in telemarketing, door to door sales, inside sales, etc.
  • Exceptional self-motivation coupled with great communication and organizational skills with thorough follow through and attention to detail.
  • Strong, demonstrable sales aptitude and a hunter mentality.
  • Some sales experience, even if on an internship basis; a track record working with C-suite personnel preferred.
  • Develop, maintain, and keep current account records in maintained accurately in system.

 


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Trainer

Contemporary Staffing Solutions is seeking a dynamic Trainer for an exciting opportunity with one of our valued clients. We have built our credibility on professionalism, ethics and reliability through a commitment to matching quality candidates with the right career opportunities. The trainers will be responsible for coordinating and creating all training related activities for the company. We are looking for an energetic, patient and positive individual who can communicate well with others.

Responsibilities of the Trainer role:

  • Coordinates training schedule for all employees and ensuring that all training needs are being met.
  • Choose training materials and tools for the most effective training.
  • Conducting training sessions such as refresher training's and on the job training.
  • Monitors progress of employees after training is provided and report back to management on what areas need additional training.

Requirements of the Trainer role:

  • Excellent communicator with all personality types.
  • At least 1-2 years of training experience.
  • Ability to think creatively and engage different types of learners.

 


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Executive Assistant to the CEO

We are seeking an Executive Assistant To The CEO to join our team! You will provide high-level administrative support for an Executive at our company.

Responsibilities of the Executive Assistant:

  • Handle administrative needs of Executive
  • Process Service Agreements: coordinate sales leads, revenue tracking, etc.
  • Arrange conference calls and meetings
  • Plan work-related travel details
  • Receive visitors
  • Train and supervise lower-level clerical staff
  • Maintain and order supplies

Qualifications of the Executive Assistant:

  • 5 years of experience of full time employment
  • Ability to work in a fast paced, high volume environment
  • Direct experience working under a CEO
  • Extensive knowledge of Excel, Word and Outlook
  • Strong organizational skills
  • Ability to prioritize and multitask
  • Strong attention to detail

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HR Generalist (CPA Experience required)

Contemporary Staffing Solutions is seeking a dynamic HR Generalist for a direct hire opportunity with one of our valued clients. We have built our credibility on professionalism, ethics and reliability through a commitment to matching quality candidates with the right career opportunities. The HR Generalist is responsible for handling various recruiting and HR administrative duties within the Human Resource department.

 

Responsibilities of the HR Generalist:

  • Knowledge in recruiting initiatives and responsible for sourcing and direct hiring.
  • Identify areas of improvement within HR policies and assist with implementing alternative policies.
  • Assist with advice regarding performance management issues.

Requirements of the HR Generalist:

 

  • Must have 3 years of experience working as a CPA in an accounting firm.
  • Bachelor's Degree in HR Management or related field.
  • Deep knowledge of current HR policies and procedures.
  • 5+ years of experience in Human resources.

 


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Licensed Agents

Contemporary Staffing Solutions is seeking several Licensed Agents for a role in Richmond,VA.

The License Associate is the front line representative of the call center. This individual is responsible for handling inbound sales calls. The agent will review plan information and answer prospect’s questions regarding insurance options, with the goal of closing the sale by enrolling in coverage. The agent will be closely aware of call center policies, procedures, and company/client goals and will strive to meet those goals. Agents must meet various productivity and quality levels established by their specific program. Customer service and/or sales experience, excellent communication skills, attention to detail, computer proficiency, and a process-orientation are paramount in an effective agent. This position reports to a Supervisor or Program Manager.

Responsibilities of the Licensed Agents:

  • Take inbound calls from prospective customers and explain features and advantages of medical plans to promote application for insurance
  • Complete a cost / plan analysis to identify the best product for the prospective customer
  • Goal is to determine best plan for the prospective member and enroll them in the plan of their choice.
  • Follow a call plan focused on sales and compliance
  • Maintain schedule adherence (attendance, punctuality, use of AUX time)
  • Willingly accept and implement feedback to improve sales performance
  • Adhere to all position-specific administrative policies, including but not limited to confidentiality, non-disclosure, and program-specific material usage.

Requirements of the Licensed Agents:

  • High school diploma / GED
  • Current Accident and Health/Life Insurance license (or recently expired)
  • Prior sales/service experience in a related environment (sales/service, call center preferred). Excellent communication skills – verbal and active listening skills
  • Assertive sales orientation. Have a passion for helping people through sales.
  • Must possess the drive to close the sale.
  • Demonstrated strong process-orientation and attention to detail
  • Demonstrated aptitude to learn, absorb, and actively use complex information.
  • Computer literacy.
  • Ability to use multiple computer programs at one time.

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Supervisor of Projects

Contemporary Staffing Solutions is currently seeking a Supervisor of Projects for a direct Hire position in Philadelphia, PA.

Responsibilities of the Supervisor of Projects:

  • Create budget and staffing plan for engagements and monitor/drive progress.
  • Review financing and cash flow structures of capital projects and address financial issues timely; escalate to senior leadership and client as appropriate.
  • Review engagements with staff to determine potential construction issues and formulate solutions.
  • Build and nurture collaborative relationships with a variety of government agencies and private sector entities, both internally and externally.
  • Provide oversight of internal administrative functions such as project budgeting and invoicing.

Requirements of the Supervisor of Projects:

 

  • 3-5 years of staff supervisory experience required
  • At least two years of experience in capital project planning, financing, and budgeting strongly desired
  • 1-2 years of experience in construction management/administration strongly preferred
  • Experience with the PA Redevelopment Assistance Capital Program (RACP) a plus
  • Limited in-state travel (approximately 10%)

 

 


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SQL Developer

Position Requirements

Formal Education & Certification:

  • Bachelor Degree in Software Engineering, Computer Science, or related discipline; Or, 8-years equivalent work experience

Technical Experience:

  • 8+ Years of Database, SSIS, SSRS development
  • Mastery of relational concepts including but not limited to tables, keys, indexes, etc.
  • Extensive experience in the following:
    • Developing the full range of objects in Microsoft SQL 2008 R2 (or better) databases using SQL and T-SQL
    • Creating and maintaining ETL routines with SQL Server Integration Services (SSIS); At least two year of experience with SSIS 2012 (or better) preferred
    • Creating and maintaining ETL routines with SQL Server Reporting Services (SSRS)
    • Collaborating with team members on SQL, T-SQL, SSIS, and SSRS performance tuning problems to resolution
    • SQL Server Analysis Services or SQL Server Analysis Services Tabular
    • Complex stored procedure creation in support of applications, reporting, and ETL

Skills:

  • Collaborates with team members inside and outside of data services group to develop solutions
  • Develops positive working relationships with client contacts and other team members
  • Presents ideas clearly in written and verbal communication
  • Executes tasks independently
  • Continually develops skills with-in the field of business intelligence
  • SSIS: Parameters, variables, expressions, parallelism, data flow development, export and import feeds to either OLTP or OLAP systems
  • SSRS: Drill down, graphs, expressions, parameters, solution/project organization, data sets
  • SQL/T-SQL: Can construct procedures, queries, DML and DDL statements
  • Experience designing and building data warehouses, data marts, and table based BI layers

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Processing Support Specialist - 98116

Contemporary Staffing is currently seeking a Processing Support Specialist for an opportunity in Blue Bell, PA.

Responsibilities:

  • Assists Processors with overflow of new applications
  • Assists in the order process for tax certifications, payoffs and other items required for completed processing file
  • Follows up on requested documents up to the point of closing
  • Assists Closing Coordinator with scheduling closings
  • Provides support to Settlement Officers with obtaining Clear to Close status from lender and printing mortgage packaged for closing
  • May be responsible for printing completed closing file and checks for outsource closer
  • Acts as a liasion to Settlement Officers needing assistance during closings
  • Provides support to accommodate pre and post closing document requests from customers, lenders, etc.
  • Assists Settlement Officers in requesting status of the lender's wire in order to meet the scheduled closing time
  • Performs other duties as assigned

Requirements:

  • A minimum of 2 years of administrative support experience required
  • Experience working in a real estate, title or law office environment preferred
  • General understanding of the real estate closing process
  • Strong customer service skills
  • Proficiency in Microsoft Office suite of products
  • Good oral and written communication skills
  • Ability to multitask in a fast paced environment
  • Strong attention to detail

 


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