Information Technology

.NET Developer

CSS Tec is currently recruiting .NET Developer for a Direct Hire position in Malvern, PA.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the .NET Developer:

  • New development and support of current and future e-commerce applications and systems (coding stuff)
  • Analyzing business needs and software requirements to help determine feasibility of work within time and resource constraints
  • Project life cycle involvement - planning, estimates, documentation, development, testing, and deployment
  • Working with like minded folk, getting things done, and celebrating success

Requirements of the .NET Developer:

  • 2 - 3 years of recent experience with C# ASP.NET development, e-commerce experience beneficial
  • Understanding of .NET 4.5, MVC 4 / 5, WCF, SQL Server, Unit Tests, and Object Oriented Programming (OOP) concepts
  • Web application debugging
  • Tools of the trade: Visual Studio 2013 or later, SQL Server 2012 or later, source control
  • Experience in the following areas is a plus:
        CMS systems and concepts
        Shopping carts, payment providers, and authentication processes
        Agile development processes    
  • Ability to work independently or as part of a group
  • Dependable, detail oriented, and strong organizational skills
  • Must be able to effectively communicate with both technical and non-technical parties

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Salesforce Admin

CSS Tec is currently recruiting Salesforce Admin for a Direct Hire position in Glen Mills, PA.

This role requires a candidate who will assist and lead Salesforce.com initiatives by understanding best practices, managing continuous process improvements, and implementing changes effectively.  He/she must be very knowledgeable in the Salesforce platform from a business and general administrative perspective and have the ability to think creatively to propose and implement effective and scalable solutions and functionality to meet the needs of the business now and in the future.

Responsibilities of the Salesforce Admin:

  • Act as liaison between business users, leadership, and Salesforce IT to understand, streamline, document, and implement business processes and system requirements
  • Collaborate on and provide options and solutions that utilize Salesforce functionality to meet business objectives and continually assess processes to incorporate best practices and increased efficiencies for all users
  • Assist and lead Salesforce projects and process improvement initiatives, including project coordination, requirements gathering, project planning, test plan management, change management (documentation, training, roll-out), and deployment assistance
  • Establish and document effective solutions to enforce process consistency, streamlined functionality, and data integrity and to build user accountability, data/process ownership, and Salesforce adoption
  • Complete, organize and manage all documentation including requirement files, design documents, detailed task lists, project plans, end-user process, and training guides
  • Work with Salesforce Business and IT teams, end users, and business leaders to successfully complete projects and meet business objectives in a timely manner

Requirements of the Salesforce Admin:

  • Bachelor's degree in Computer Science, Business, or related field
  • 4+ years' working experience in Computer Science, Business or related field
  • 4+ years' experience administrating Salesforce.com; certifications preferred
  • Outstanding written and verbal communication and presentation skills
  • Very strong project management, analytical, problem-solving, and time management skills
  • Highly proficient in Microsoft applications including Outlook, Excel, Visio, Word, and PowerPoint
  • Can deliver results, complete projects, and think creatively when proposing solutions in a timely, efficient manner
  • Must be very detail-oriented and methodical
  • Must work well under pressure and manage and prioritize multiple tasks and initiatives effectively as business needs change
  • Should be proficient in developing, strategically analyzing, and documenting Salesforce use, functionality, and processes
  • Must possess strong work ethic, desire to succeed, and take pride in their work
  • Must be able to thrive in a very fast-paced environment as an individual contributor and as a team player
  • Must be able to manage priorities and objectives with minimal supervision

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Help Desk Analyst

CSS Tec is currently recruiting Help Desk Analyst for a Long-Term Contract position in Mt. Laurel, NJ.

IT Service Desk Analyst is responsible for initiating and ensuring successful completion of IT Service Desk Incidents and related requests. This role is part of a team of IT Advocates that interface with clients and vendors, both internal and external, triage, correct or route requests to be fulfilled by IT (L1, L2 & L3 support) in a timely manner with quality results.  This role is responsible for adherence to policies and procedures as well as performance expectations and is counted on to recommend and contribute to process improvements. 

Responsibilities of the Help Desk Analyst:

  • Answer business user and external client requests that require technology related intervention.
  • Implement effective problem solving issues and manage appropriate escalation.
  • Follow up with customers, provide feedback and see problems through to resolution
  • Utilize excellent customer service skills and exceed customers’ expectations
  • Create help manuals for existing and new programs and End-user Training.
  • Identify and recommend solutions and customizations to meet client requirements
  • Ability to manage project tasks independently with minimum supervision.
  • Front line for business IT Service Desk calls.
  • Voice of customer during outages.
  • Level 1 incident managers for IT Service Desk Tickets.  Review outstanding tickets to proactively communicate outliers.

 IT Service Requests – Responsible for the timely intake/capture, routing and closure of IT service requests such as Hardware and Software issues, Account Locks, VPN and Citrix connections and other miscellaneous requests.  Ensure all requests are captured, tracked, routed and fulfilled in a timely manner.  Ensure customers and stakeholders are advised on request status and provide client acceptance for request closure.  

Requirements of the Help Desk Analyst:

  • BS in Information Systems, Business discipline or related major. 
  • 1 to 5+ years in customer service or IT helpdesk support. 
  • Proficient with Microsoft Excel, Word, PowerPoint and SharePoint. 
  •  Strong  communication skills: verbal, written, facilitation.
  • Strong ability to work under pressure and tight deadlines
  • Ability to manage project tasks independently with minimum supervision.

 Abilities required:

  • Strong  communication skills: verbal, written, facilitation
  • Technical understanding with ability to communicate technical impact, technical solutions, root cause and corrective actions into layman’s terms.
  • Strong ability to work in an ambiguous, changing environment
  • Strong ability to work under pressure and tight deadlines
  • Technical understanding with ability to translate into business concepts
  • Solid understanding of the organization’s business and how IT contributes to it.

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Data Analyst

CSS Tec is currently recruiting Data Analysts for a Contract to Hire position in Conshohocken, PA.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Data Analyst:

  • Perform excellent customer service, including quality, care, and concern with each and every internal and external customer.
  • Apply critical thinking skills to analyze large data sets to detect patterns and identify trends.
  • Work closely with colleagues to understand their objectives, refine requirements, and design reports/dashboards that provide them the business insight to support their goals.
  • Write, deploy and maintain SQL code and other database objects.
  • Identify data issues and work with various partners and vendors to resolve these issues.
  • Comply with HIPPA (Health Insurance Portability and Accountability Act) regulations when using and reporting Protected Health Information.
  • Perform additional duties as assigned.

Requirements of the Data Analyst:

  • Bachelor's degree in Computer Science, Epidemiology, Information Management, Mathematics, Statistics, or related field
  • Experience querying databases with SQL
  • Experience writing database stored procedures
  • Demonstrated skills in SSIS, SSRS
  • Health care industry background desirable
  • Experience in data modeling
  • Familiarity with databases
  • Experience designing and building charts/dashboards/reports with data visualization software (Tableau preferred)
  • Experience applying statistical analysis to large datasets with BI software is a plus

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Junior and Mid-Level Java Developer

CSS Tec is currently recruiting Junior and Mid-Level Java Developers  for Contract positions in Wilmington, DE.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Java Developer:

  • Work within a scrum team to help build out automation framework.
  • Work with developers to ensure they are writing testable code.
  • Perform other duties as assigned.

Requirements of the Java Developer:

  • 2-5 Years’ experience working as Java developer
  • Experience working with Cucumber or Selenium
  • Experience in Continuous delivery / Continuous Integration a huge plus
  • Agile / Scrum experience
  • Experience working on a scrum team with shared testing / automation testing practices. Working on a multi-functional scrum team
  • Experience with TDD or BDD a huge plus
  • Passionate, reliable, independent yet team player, cautious yet adventurous
  • Great communication skills

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SQL Developer

CSS Tec is currently recruiting SQL Developers for a Contract to Hire position in Conshohocken, PA.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the SQL Developer:

  • Create, modify and test various complex T-SQL procedures, SQL queries and SSIS Packages to source and manipulate the data necessary to meet business requirements.
  • Create new and modify existing SSRS reports for operational reporting.
  • Reconcile data inconsistencies and ensure data integrity. Perform data mining, data cleansing, data manipulation, and data indexing.
  • Develop SQL code to support database and Change Data Capture.
  • Follow database development standards for Microsoft enterprise and application databases.
  • Support table indexing and query strategies, database objects maintenance and performance issues.
  • Document the logical and physical components of operational databases and their functionality during the course of their work.
  • Assist in the roll-out of new SQL based applications, problem fixes, and enhancements of software.
  • Create new and modify existing SSRS reports for operational reporting.

Requirements of the SQL Developer:

  • Bachelor's or Master's degree in Computer Science or other related field or equivalent work experience
  • Minimum 5+ years ETL experience using MS SQL Server Development Suite (SSRS/SSIS/SSAS)
  • Proficiency in developing dynamic SQL
  • Proficiency in indexing and optimization
  • Experience with data architecture and modeling concepts
  • Proficiency in Data Lifecycle Management
  • BI Tool experience a plus (Tableau, Qlikview, Cognos, Business Objects, etc.)
  • Strong understanding of table indexing and query strategies, database objects maintenance and performance issues
  • Strong understanding of agile development methodologies
  • Heath care industry background a plus

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QA Manager

CSS Tec is currently recruiting QA Managers for a Direct Hire position in Ewing, NJ.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the QA Manager:

  • Handle all aspects of the QA department including:
    • Departmental hiring/firing
    • Research and implement new tools to positively impact the company
    • Budgeting
  • Spearhead the revamping the policies and procedures of the entire QA department.
  • Perform other duties as assigned.

Requirements of the QA Manager:

  • Experience building out QA practices from scratch
  • Very strong leadership experience
  • Someone that can make an immediate impact at a fast pace
  • Great communication skills
  • Ability to talk to all levels including CEO
  • Experience doing proof of concepts

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Cloud Architect

CSS Tec is currently recruiting Cloud Architect for a Direct Hire position in West Chester, PA.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Cloud Architect:

  • Participate in planning for the future technical architecture, providing insight into the future of their technology domain.
  • Participate in or leads the development of roadmaps
  • Play a lead role in the evaluation of new technologies
  • Specify the monitoring points to assess performance of technologies .  Recommends necessary actions to ensure optimal performance and reliability.
  • Develop disaster recovery and contingency plans
  • Contribute to the technical elements of RFPs and RFIs and negotiates with vendors on technical issues.
  • Interact with major providers at the technical expert level to address mission critical issues, evaluates ongoing vendor service level and enforces SLAs and penalties.  
  • Design technical solutions, often requiring non-linear analysis such as charting decision trees and tracking multiple interdependencies.
  • Conduct complete diagnostics for even the most complex technical problems in their area(s) of expertise, including those involving multiple systems, clients, platforms and technologies.
  • Develop and propose technology solutions and designs architectural roadmaps, leading the process from conceptual to physical design, specifying functions and documenting effectively.
  • Conduct system design, feasibility and cost studies and recommend cost-effective cloud solutions.
  • Provide technical leadership to project teams in their area of expertise and/or leads teams to complete projects if a project manager has not been assigned. 
  • Balance and negotiate the needs of multiple users and communicates the business advantages of various technical and architectural solutions.
  • Communicate highly technical information effectively to numerous audiences, including senior management, the user community and less experienced team members.  Customizes presentations to the interests of the audience.
  • Serve as a leading participant in industry forums, bringing new technical information into the organization and disseminating it to appropriate IT colleagues.  
  • Lead technical design and execution for moderate to large sized projects including those requiring significant integration with other areas.
  • Formulate significant components of a project plan.
  • Lead the development and analysis of RFPs and RFIs related to their domain. 
  • Lead implementation efforts –conducts and provides work estimates, formulates the project plan, coordinates vendors, establishes the critical path, builds and conducts tests, executes against the implementation plan and tracks project progress.
  • Select tools and methodologies for projects. Commits to deliverables for scope of work with clients and/or management.
  • Design and implement enterprise infrastructure and platforms required for cloud computing. Analyzes system requirements and ensures that systems will be securely integrated with current applications.
  • Act as a technical mentor to team members and promotes knowledge transfer.
  • Lead Enterprise Cloud Reference Architecture function
  • Work alongside with other Architects, and Platform Engineering to ensure consistency and to aid in execution
  • Develop Cloud Computing including Identity and Access Management (IAM) technical standards for interoperability and portability across multiple cloud vendor solutions.
  • Develop strategic plans for cloud services, including, but not limited to, transition strategies, bundling (multiple cloud offerings) strategies, mission/vision descriptions, and positioning strategies.

 


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Program Director (Microsoft Cloud)

CSS Tec is currently recruiting Program Directors for a Long-Term Contract position in Allentown, PA.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Program Director:

  • Implement Microsoft Cloud.
  • Work in  governance and training.
  • Work with Collaboration and other Microsoft tools.
  • Manage the Office 365 portfolio of projects including schedules, budgets, and overall project organization to ensure requirements and project deliverables and targets are achieved.
  • Effectively and efficiently plan and prioritize all target deliverables.
  • Identify risks and development of mitigation strategies.
  • Work alongside the Technical Consultant and client representatives on developing, managing, and implementing a comprehensive plan.

Requirements of the Program Director:

  • Possess a Project Management Professional (PMP) certification from the Project Management Institute (PMI)
  • 5+ years demonstrated experience in transitioning enterprise-wide services from legacy solutions to cloud-based solutions
  • Demonstrated experience managing the implementation of Office 365
  • Demonstrated experience in providing cross-vendor communication in a multi-vendor environment; and
  • Demonstrated experience in business process analysis and requirements development.
  • Demonstrated experience with end-user engagement, communication, and training.
  • Experience using O365 to include Microsoft SharePoint
  • Experience presenting content to all levels within an organization, including C-level
  • PMP certification is a plus
  • Deployment management
  • Support the creation of technical documents
  • Working knowledge related platform components (Azure, SQL Server, Active Directory, SharePoint, Office) Must have excellent written and verbal communication skills
  • Must have exceptional presentation skills.

Preferred Skills and Experience of the Program Director:

  • Advanced degree in Business Communications, Marketing, PR, Journalism, or Information Technology is a plus
  • Possess7 a broad knowledgebase of Office 365 technical architecture
  • PMP Certification a plus

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Manager of Quality Assurance (eCommerce Applications)

CSS Tec is currently recruiting Manager of Quality Assurance (eCommerce Applications) for a Direct Hire position in West Chester, PA.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Manager of Quality Assurance (eCommerce Applications):

  • Use a broad knowledge of the business and technical system applications to ensure the integrity, stability and systems availability to our customer base.
  • Build effective teams through coaching, mentoring and career planning.
  • Develop cross-functional partnerships. Supports and upholds the integrity of ongoing methodology and approach for new systems.
  • Manage a Quality Assurance team
  • Use Scrum methodology and participation in all phases of the iterative process.
  • Define test parameters, design tests, interpret test results and analyze test trends.
  • Serve as the “quality advocate” for your functional component area.
  • Monitor defect resolution efforts and track successes
  • Create and maintain quality metrics for all software releases.
  • Design, build upon and maintain automation frameworks at both the UI and API level
  • Document software defects, using defect tracking system, and report defects to software developers
  • Plan test schedules or strategies in accordance with project scope or delivery dates
  • Identify, analyze and document problems with program function, output, online screen or content
  • Ensure compliance with existing processes and standards.
  • Develop, motivats, empower, and evaluates team to expand professional, management, leadership, and technical skills. Responsible for ensuring continued success of the team members within their functional work area.

Requirements of the Manager of Quality Assurance (eCommerce Applications):

  • 6+ years of relevant experience and a Bachelor’s degree or equivalent; 3+ years’ experience managing a Software Quality Assurance team
  • 5+ years of Quality Assurance experience
  • Must have excellent attention to detail and the understanding of how to find flaws in complex software.
  • Must have strong technical skills, such as an ability to understand basic SQL syntax for checking results in a database or editing JSON/XML configuration files.
  • Experience successfully applying agile/scrum methodology to develop and execute software test plans including continuous integration and test driven development.
  • Experience with web services / API testing, including the use of tools such as SOAPUI and Junit.
  • Experience with UI automated testing using Selenium Web Driver across multiple browsers
  • Experience in a Continuous Integration environment using tools such as Jenkins
  • Experience with coding in an object oriented language (C#, Java, etc.)
  • Strong commitment to quality and ability to work closely and communicate effectively with developers and product managers across multiple teams and geographical locations.
  • Excellent interpersonal skills; ability to build strong collaborative partnerships across functional lines and at many levels
  • Ability to communicate effectively, both verbally and in writing.
  • Professional demeanor and approach to job responsibilities.
  • Excellent organization skills.
  • Retail industry experience preferred.
  • Comprehensive PC skills that include standard MS Word, Excel, Power Point, Project and Lotus Notes business tools appropriate to position
  • PMP certification a plus

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Technology Architect - Data Center Migration

CSS Tec is currently recruiting Technology Architect - Data Center Migration for a Direct Hire position in West Chester, PA.

Technology Architect responsible for research, design, and development of Data Center Solutions including Systems, Networking, Storage, IA, and EMS for large scale, multi-site solutions. Expert in current industry Data Center capabilities and functionality including; consolidation, virtualization (systems, storage and networking), applications virtualization, and cloud design. Experienced in service automation and provisioning, power consumption and distribution, cooling and floor loading. Understanding of Data Center implementation planning and sequencing, Development, Test and Government Accreditation process, Applications Migration, Data and User transition, Centralized Systems Operations, Backup, COOP, and other ITIL process disciplines that contribute to Total Cost of Ownership.  A strong emphasis on collaboration and coordination is critical for this position and the successful candidate will possess the ability to effectively lead and influence others without direct managerial authority. This role will be a key participant in driving the client’s data center strategy towards next-generation architectures both on premise and in the public/private cloud.

Responsibilities of the Technology Architect - Data Center Migration:

  • Participates in planning for the future technical architecture, providing insight into the future of Data Center technology domain.
  • Defines architecture requirements and performance standards to meet or exceed management and customer specifications as well as be most cost effective. Evaluating and documenting Data Center design alternatives, and Cloud design alternatives and qualifying efficiency and cost effectiveness.
  • Conceives, designs, prototypes, and tests new methods, algorithms, and models that may include logic design, I/O design, model formulation, and development cost projections
  • Participates in or leads the development of roadmaps related to Data Center Consolidation/Migration.
  • Develops disaster recovery and High Availability plans in conjunction with the Data Center strategy.
  • Contributes to the technical elements of RFPs and RFIs and negotiates with vendors on technical issues.
  • Contributes to strategic technology planning, including proposed cost implications.
  • Conducts complete diagnostics for even the most complex technical problems including those involving multiple systems, clients, platforms and technologies.
  • Serves as a leading participant in industry forums, bringing new technical information into the organization and disseminating it to appropriate IT colleagues.  
  • Functions independently with limited work direction.
  • Selects tools and methodologies for projects. Commits to deliverables for scope of work with clients and/or management.
  • Participated in designing and implementing enterprise infrastructure and platforms required for Colocation/Hybrid Cloud computing. Analyzes system requirements and ensures that systems will be securely integrated with current applications.
  • Acts as a technical mentor to team members and promotes knowledge transfer.

Requirements of the Technology Architect - Data Center Migration:

  • Education and Experience: Typical candidates will possess 10+ years of relevant experience and Bachelor’s degree in Computer Science or related fields, or equivalent experience.  Current/relevant certifications preferred.
  • Must have knowledge and experience of Data center migration project lifecycle and methodologies
  • Good understanding of data center cabling design and standards.
  • Architecture Design and implementation skills in at least three of the following areas: System Migrations, Data center consolidation and virtualization, VMware, Networks, Storage, Cloud and Business Continuity
  • Lead data center design, including total cost of ownership, capacity and scalability models, Implementation and start up time, upgrades and management
  • High level understanding of LAN/WAN networking, firewalls, load-balancers.
  • Experience migrating applications to Virtualized large scale environments.
  • Good understanding of hybrid, multi-tenant and hosted data center operations, security and certifications
  • Strong understanding of Software Driven Infrastructure including but not limited to software defined networks, operations automation and reconfiguration at hardware levels.
  • Working knowledge of Automation of data center management activities via management API’s
  • Demonstrates a strong understanding of Data center efficiency and optimization of data center performance with Data Center Infrastructure Management (DCIM) system.
  • Working knowledge of High-density data center environment.
  • Lead the development of plans for Software-Defined Data Center (SDDC) that include software-defined compute, storage, and networking
  • The ability to Identify and quantifying technical risk and advice on strategies to mitigate them
  • Ability to architect high availability and automatic failover capability
  • Provide alternative design approaches for disaster recovery, backup, and continuity
  • Lead the development of plans for data center optimization on a global basis
  • Plan and design physical architecture that scales efficiently to meet the needs of the business
  • Demonstrate a strong understanding of the current and future technology architecture, including the inter-operability of technologies, and factors this into decisions and recommendations.
  • Work independently and provides guidance within their domain(s), applying in-depth knowledge of the infrastructure, as appropriate, and acting as a consultant to other IT team members.
  • Build and maintains up-to-date knowledge about business strategies and retail industry trends, including key business process, the role of ecommerce, challenges in distribution, etc.

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Business Analyst

Contemporary Staffing Solutions is currently recruiting Business Analysts for Contract to Hire positions in Philadelphia, PA.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Business Analyst:

  • Lead business and technical staff in identifying system functions that will increase effectiveness and efficiencies with work processes including business analysis.
  • Lead developments and/or modifications to appropriate business applications.
  • Lead technical review of coding programs, including establishing standard programming process and code library.
  • Act as lead business consultant and partner with internal and external department.
  • Asses business requirements and implement appropriate solutions.
  • Manage day to day relationships with cloud based vendors as necessary.
  • Manage day to day relationship between MSMA, Marketing, RPM, Ops, Enrollment and Connecture and Meritus (including MRAP).
  • Assist in setup in all Callidus tools.
  • Web development to assist in creating eLearning via a virtual learning environment using HTML, Java and other programs. 
  • Design workflow, processes, related systems and work procedures.
  • Maintain process controls and desk procedures.
  • Leverage the SMART Request tool for MSMA related requests.

Requirements of the Business Analyst:

  • Minimum 5 years' experience in business analytic technical design delivery and support
  • Proficient in Analytics methodologies
  • Programming Languages: SQL, JAVA
  • Proficient in Microsoft Office and SharePoint
  • Enterprise application/services/data integration (Web services, ETL)

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Salesforce Project Manager

CSS Tec is currently recruiting Salesforce Project Managers for a Remote Direct Hire opportunity.

Project Manager is responsible for defining and overseeing Salesforce projects. The PM will lead teams of business analysts, designers, and developers through requirement definition, solution design, configuration and deployment of Salesforce solutions. The PM is expected to have a strong blend of skills and experience in both business analysis and project management and will function as a trusted advisor to the customer. Strong experience managing client expectations, project scope and strong leadership skills are necessary. The ability to engage with all levels of our client’s team in providing recommendations and proactive best practice advice through all phases of the service delivery life cycle is also critical to this role. 

Responsibilities of the Salesforce Project Manager:

  • Define and manage overall project goals and success criteria.
  • Work with clients on the creation and execution of the overall project plan.
  • Oversee all project deliverables and ensure they follow the client methodology and best practices.
  • Provide overall project communication.
  • Provide regular project status and burn report to the client.
  • Identify and track project issues, risks and dependencies.
  • Manage scope and track change requests.
  • Manage client relationship at the project level.
  • Collaborate with Salesforce or other partners for assigned engagements.
  • Establish resource plan to match budget and track burn.
  • Drive project activity and ensure team members meet deadlines, complete time sheets and expense reports.

Requirements of the Salesforce Project Manager:

  • 8+ years' project management experience in the delivery of business consulting, systems development, systems-integration and project management
  • Completion of several large scale Salesforce.com projects in lead business analysis and project management roles.
  • Strong oral and written communication skills
  • Strong analytical skills with ability to learn quickly
  • Familiar with onshore/offshore delivery model
  • Experience on different project delivery methodology such as Agile, Scrum, Waterfall, etc.
  • Experience with other CRM software (Oracle, SalesLogix, MS Dynamix, etc.)
  • Advanced Salesforce Cerification a plus

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Senior Active Directory/Security and Antivirus Administrator

CSS Tec is currently recruiting Senior Active Directory/Security and Antivirus Administrators for a Contract position in West Chester, PA.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Senior Active Directory/Security and Antivirus Administrator:

  • Active Directory design, implementation and administration
  • Microsoft Identity Manager implementation, design and administration
  • Implementation of Windows security/system hardening for Windows operating system
  • Management and support of certificate authorities
  • Monitoring, performance tuning, security updates and disaster recovery for areas of responsibility
  • Documentation of system configuration and standard operating procedures

Requirements of the Senior Active Directory/Security and Antivirus Administrator:

  • Minimum of 7-10 years of experience with proven success
  • Expert experience with Active Directory, including advanced features such as certificate services, federation services, Active Directory domain and forest restructuring, consolidation and migrations.
  • PowerShell scripting
  • Expert experience with Active Directory security hardening
  • Strong experience with Trend Micro products
  • Advanced knowledge of Microsoft networking technologies such as DNS, WINS, DHCP and DF
  • Large enterprise and data center experience (1500+ servers/virtual machines)
  • Perspective and experience with large enterprise infrastructure and technology inter-dependencies
  • Knowledge of Microsoft Windows Server and Microsoft clusters

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Senior DevOps Engineer

CSS Tec is currently recruiting Senior DevOps Engineer for a Contract position in Wilmington, DE.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Senior DevOps Engineer:

  • Work with developers and release management to design and implement Jenkins and GoCD delivery pipelines
  • Evolve components of the delivery pipeline, software deployment approaches and code management strategies
  • Write automation code and tests, review code developed by others and provide constructive feedback; collaborate (swarm, pair) on complex requirements
  • Identify, evaluate and evangelize new technology and approaches
  • Work with the team on complex, multifaceted problems while bridging cultural, geographic and organizational gaps.

Requirements of the Senior DevOps Engineer:

  • Bachelor’s degree in Computer Science, Engineering or equivalent and relevant work experience.
  • 3 years of CHEF experience
  • Self-motivated and naturally curious, analytical and problem solving mindset
  • Excellent oral and written communication + awesome presentation and demo delivery skills, being able to explain complex or advanced concepts to a wide variety of audiences.
  • Experience working with geographically distributed teams
  • Solid understanding of software versioning concepts using Subversion and Git
  • Experience with CI and build tools such as Jenkins, Maven, and Ant
  • Experience with Tomcat and Apache deployments and configuration
  • Solid understanding of networking, firewall and load balancing concepts and their configuration

Preferred Qualifications of the DevOps Engineer:

  • Expert knowledge of Linux (RHEL, Ubuntu, CentOS) and Windows administration tools and tricks, good grip on networking and security concepts.
  • Professional Software Development experience with Java, .NET, Ruby, etc..
  • Practical knowledge of scripting and programming languages such as Python, Node.js, Ruby, Perl, PowerShell, Golang.
  • Professional experience working with server virtualization (VMWare, Xen, etc.), IaaS and/or PaaS technology such as AWS, Azure, GCE, Rackspace, Digital Ocean, Heroku, OpenStack.
  • Professional experience or formal training on Configuration Management and infrastructure provisioning tools, such as Docker, Chef, Puppet, Ansible, Packer, CloudFormation, Terraform.
  • Passion for and ability to work with software development teams releasing production-ready software on daily basis.
  • Professional experience with CI/CD tools such as Jenkins, Travis-CI, GoCD, Chef Delivery.
  • Practical experience administering application servers, web servers, and databases: Jetty, Tomcat, Websphere, Nginx, Mongrel, Microsoft IIS, Oracle, MySQL, MongoDB.

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Junior .NET Developer

CSS Tec is currently recruiting Junior .NET Developers for a Contract position in Philadelphia, PA.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master new technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and a strong desire to help a business grow.

Responsibilities of the Junior .NET Developer:

  • Experience of working as a member of an agile team and familiar with agile planning and estimation techniques.
  • Experience with using engineering practices that compliment an agile approach. Test driven development, source branching strategies, continuous integration etc.
  • Ability to write design specifications based on architecture blueprint documents
  • Problem solving and analytical skills
  • Detail oriented, ability to multi-task
  • Excellent communication interpersonal and organizational skills

Requirements of the Junior .NET Developer:

  • At least 2 years’ experience with following languages/frameworks 
    • .NET 4.5, C#, LINQ, SQL, JavaScript, JQuery, AngularJs, WebApi, HTML, CSS
    • Web Services design and development using: WCF, REST
  • Database skills: 
    • MS SQL/T-SQL (queries and stored procedure development),
    • ORM – Entity Framework, ADO.NET
  • Experienced using the following Architecture Patterns and Programming language model:
    • MVC
    • MVVM
    • OOP
  • Demonstrable experience and skills at applying design patterns to complex application architectures
    • Factory method
    • Decorator
    • Command
    • Publish/Subscribe
    • Strategy
  • Experience with test driven development, writing unit tests and solid understanding how to write testable code
  • Experience with improving Code Quality using:
    • Code reviews
    • Code coverage tools
    • Code Analysis tools

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Junior Business Analyst

CSS Tec is currently recruiting Junior Business Analysts for a Contract position in Philadelphia, PA.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master new technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and a strong desire to help a business grow.

Responsibilities of the Junior Business Analyst:

  • Define configuration specifications and business analysis requirements
  • Perform quality assurance
  • Define reporting and alerting requirements
  • Own and develop relationship with partners, working with them to optimize and enhance our integration
  • Help design, document and maintain system processes
  • Report on common sources of technical issues or questions and make recommendations to product team
  • Communicate key insights and findings to product team
  • Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer

Requirements of the Junior Business Analyst:

  • Experience in Business / Systems Analysis or Quality Assurance 
  • A degree in IT / Computer Science
  • Proven experience in eliciting requirements and testing
  • Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
  • Basic knowledge in generating process documentation and EHR system
  • Strong written and verbal communication skills including technical writing skills

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Project Manager

CSS Tec is currently recruiting Project Managers for a one year Contract position in Philadelphia, PA.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master new technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and a strong desire to help a business grow.

Responsibilities of the Project Manager:

  • (Time) Develops master plans (consolidated views) of several linked related plans and drives, optimizes and manages all plans while presenting alternate scenarios to continuously reduce overall critical path. Optionally, levels resources to determine impacts across plans and manages multiple master plans.
  • (Cost) Assists in the development of complex projects' budgets, applies EV analysis across multiple projects, manages resource plan to budget and reports "planned vs. actual" budget variances. Optionally, reconciles multi-project budget reports across department budgets, manages multi-project resource plans, proposes optimal budgeting strategies within policy to best meet the business needs and reports impacts to capital and expense budget categories.
  • (Quality) Promotes and applies QA best practices, defines/collects/interprets QA metrics and diagrams (using Pareto, Cause/Effect, Trend Analysis, Statistical Sampling…) and clearly defines link between requirements and technology solution. Optionally, develops quality standards, recommends quality improvements and maintains "expert" status via monitoring industry developments.
  • (Communication) Leads routine and ad-hoc status reviews with all stakeholders validating project status claims and clarifying roles and responsibilities developing accurate, detailed consolidated reports to continuously manage expectations. Optionally, develops multi-project communications plans/reporting methods and collaborates with client as a key business partner to identify business trends and potential impacts.
  • (HR) Develops resource plans that align unique project needs with team members' skillsets/career interests and applies various techniques to build/maintain a unified team view/focus on project objectives. Optionally, recognized as a leader of cross-functional and/or co-located teams successfully managing conflict to realize peak team performance while mentoring project leads in PM best practices.
  • (Integration) Established track record of applying PM best practices, tools, techniques and methods (planning, estimating, staffing, managing/controlling…) that have resulted in several projects being executed successfully to plan by balancing scope/time/budget targets supported by accurate progress reporting to all stakeholders. Optionally, manages multiple high risk/high visibility mission critical/strategic cross-functional global projects as a recognized expert in PM methodologies.
  • (Procurement) Develops RFPs, leads bidder conferences, reviews vendor performance against contract by knowing the various types of contract breaches and potential impacts to the project, recommends improvements to procurement policies and influences approved vendor list. Optionally, collaborates with Legal and Contract Administration as a recognized key constituent regarding project contracts to develop typical contract clauses, conduct contract negotiations/resolves related issues and develops rationale/justification for internal vs. external resource utilization.
  • (Risk) Develops mitigation and contingency plans for common risks, leads risk identification seminars to develop project specific mitigations and contingencies, updates risk plans as conditions warrant and considers risk during the change management process. Optionally, leverages track record of resolving numerous high impact risks by consulting as an expert on risk management planning for high risk/high impact projects and troubleshoots projects with risk related problems.
  • (Scope) Refines scope statement, understands impact of scope statement changes and clearly articulates requirements (both "in scope" and "out of scope") to manage expectations, develop a basis for future project decisions and accurately develop a WBS to the proper level of detail. Optionally, develops scope management plans and WBS for cross functional remotely located multi-projects, mentors PMs on WBS creation with traceability to scope management plan, discusses scope change alternatives and timing/impact with stakeholders and optimizes the process to integrate scope changes. (PMP certification desired)

Requirements of the Project Manger:

  • Extensive experience in multiple and diverse environments and applications. Knowledge and experience in all major functions, issues and considerations of the subject matter.
  • Resource has played a leadership role in establishing standards, policies strategy and best practice. Ability to discuss industry and marketplace trends and directions and site relevant case studies. Resource has had an influence on wide or high-impact decisions and initiatives and has a theoretical background and understanding of the subject matter. Capable of managing manages a diverse and complex suite of projects simultaneously. Experience managing cross-functional projects/project teams.  
  • Experience working with multiple 3rd Party vendors to lead and coordinate across these vendors is required.  
  • Health Care experience is preferred, but not required.

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Salesforce Project Manager

CSS Tec is currently recruiting Salesforce Project Manager for a Remote Direct Hire Opportunity.

Project Manager is responsible for defining and overseeing Salesforce projects. The PM will lead teams of business analysts, designers, and developers through requirement definition, solution design, configuration and deployment of Salesforce solutions. The PM is expected to have a strong blend of skills and experience in both business analysis and project management and will function as a trusted advisor to the customer. Strong experience managing client expectations, project scope and strong leadership skills are necessary. The ability to engage with all levels of our client's team in providing recommendations and proactive best practice advice through all phases of the service delivery life cycle is also critical to this role. 

Responsibilities of the Salesforce Project Manager:

  • Define and manage overall project goals and success criteria 
  • Work with clients on the creation and execution of the overall project plan 
  • Oversee all project deliverables and ensure they follow the client methodology and best practices 
  • Provide overall project communication 
  • Provide regular project status and burn report to the client 
  • Identify and track project issues, risks and dependencies 
  • Manage scope and track change requests 
  • Manage client relationship at the project level 
  • Collaborate with Salesforce or other partners for assigned engagements 
  • Establish resource plan to match budget and track burn 
  • Drive project activity and ensure team members meet deadlines, complete timesheets and expenses reports. 

Requirements of the Salesforce Project Manager:

  • 8+ years project management experience in the delivery of business consulting, systems development, systems -integration and project management 
  • Completion of several large scale Salesforce.com projects in lead business analysis and project management roles 
  • Strong communication skills 
  • Strong analytical skills with ability to learn quickly 
  • Experience in leading a team 
  • Familiar with onshore/offshore delivery model 
  • Experience on different project delivery methodology such as Agile, Scrum, Waterfall, etc. 
  • Experience with other CRM software (Oracle, SalesLogix, MS Dynamics, etc.) 
  • Advanced Salesforce Certification a plus.

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HRIS Business Analyst

CSS Tec is currently recruiting HRIS Business Analyst for a Contract to Hire position in Ewing, NJ.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master new technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and a strong desire to help a business grow.

Responsibilities of the HRIS Business Analyst:

  • Improve quality of products and services being delivered by the organization by gathering and documenting business and functional requirements, as well as the as-is and to-be process definitions.
  • Document current and to-be work flows, as well as use cases.
  • Assist in HRIS BAU processing and reporting as needed
  • Analyze internal practices, understand the business needs, and research both internal and external solutions for process improvements.
  • Assist in integration and acceptance testing, participate in implementation and provide post-implementation support of projects.
  • Develop training and process documentation for end user reference
  • Research and document the impact and risks of business proposal.
  • Liaise and partner with internal business and technical personnel and external stakeholders/parties/vendors; lead discovery phase to identify requirements.
  • As part of a project team, prepare business and/or functional requirements on approved projects, working cross-functionally and partnering with project sponsor and/or business groups.
  • Participate in test planning, prepare test plans and traceability matrix, and perform user acceptance testing of work products; document results.
  • Participate in operation risk review of processes and develop recommendations to reduce risk and improve efficiency.

Requirements of the HRIS Business Analyst:

  • Bachelor’s degree in business management, Human Resources or related discipline preferred
  • Minimum 5 years’ experience as a Business Analyst, HRIS or HR Generalist
  • Knowledge of Systems Development Life Cycle (SDLC) and quality assurance techniques
  • Project Management skills desired
  • Proficiency with MS office including SharePoint, Visio, Excel, Access, PowerPoint; Access database skills a plus
  • Conceptual modeling skills to document current and to-be logical business workflow
  • Strong analytical, problem solving and critical thinking skills; effective and timely issue resolution abilities
  • Excellent interpersonal and negotiation skills; conflict management skills
  • Exceptional verbal and written communication skills; ability to articulate clearly
  • Superior organizational, multi-tasking and follow-up skills a must; proven ability to meet deadlines while working on multiple projects
  • Highly motivated and results-oriented/delivery focused, proactive individual
  • Ability to work effectively with ambiguity and take initiative to maintain momentum

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