Call Center & Office

Customer Service Representative

Contemporary Staffing Solutions is currently recruiting Customer Service Representatives for Contract to Hire positions in Marlton, NJ.

Hours: 2pm-11pm M-F (one day off), Every Sat 9am-6pm

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Customer Service Representative:

  • Make outbound calls to current/potential clients regarding services.
  • Source for leads to gather more information regarding potential leads.
  • Route calls to the appropriate parties.
  • Perform other duties as assigned.

Requirements of the Customer Service Representative:

  • High School diploma
  • 6+ months of call center experience
  • Strong oral and written communication skills
  • Excellence in multi-tasking

 


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Administrative Assistant

Contemporary Staffing Solutions is currently recruiting Administrative Assistants for Contract to Hire positions in Dover, DE.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Administrative Assistant:

  • Perform various administrative functions for the company.
  • Answer phones, file, copy, and scan documents into the system.
  • Monitor department search request email and research orders for assignment by examiner.
  • Conduct various functions on Kent and Sussex search calendars.
  • Work closely with examiners to scan searches and upload software into system. Print and file all documentation.
  • Sort and distribute incoming mail and prepare outgoing mail to be sent to the appropriate locations.

Requirements of the Administrative Assistant:

  • High School diploma
  • 2+ years of relevant experience
  • Excellent oral and written communication
  • Proficient in Microsoft Office
  • Title experience is a HUGE plus

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Legal Secretary

Contemporary Staffing Solutions is currently recruiting a Legal Secretary for a Direct Hire position in Bala Cynwyd, PA.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Overview of Company Culture:

  • Cozy, home-like setting
  • Small, close knit office
  • Strong support network to help get the job done
  • Office of dog lovers with frequent visits from employee's furry friends

Responsibilities of the Legal Secretary:

  • Complete follow-up phone calls to clients and other attorneys as needed.
  • Compile documentation for attorney record.
  • Scan information into the system and upload in database.
  • Communicate directly with clients with information regarding their injury claims,
  • Perform other duties as assigned.

Requirements of the Legal Secretary:

  • High School diploma
  • Strong experience in the legal field
  • Extremely detail oriented, organized, and a hard worker
  • Show initiative, flexibility, resilience and a willingness to adapt to change
  • Take ownership and get the job done without the need for prodding or supervision

What the Company Offers:

  • Competitive benefits package including:
    • Health and dental
    • 401K match
    • Vacation/sick days

 


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Broker Care Specialist

Contemporary Staffing Solutions is currently recruiting Broker Care Specialists for Contract to Hire positions in Philadelphia, PA.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Broker Care Specialist:

  • Respond to complex telephone inquiries from external business partners in a professional, informative adn courteous manner by both phone and email.
  • Work with Supervisor to solve complex customer inquiries.
  • Handle all inbound and outbound calls with a sense of urgency, and meet company standards.
  • Place return calls based on the commitment made to the customer.
  • build relationships and rapport with both internal and external customers and convey commitment to quality in each call.
  • Provide accurate information relating to Medicare insurance products/plans.
  • Document appropriately based on internal policies and procedures.
  • Research inquiries utilizing all internal resources such as online tools, and accessing other business unit SMEs.

Requirements of the Broker Care Specialist:

  • Bachelor's degree preferred 
  • Minimum 2 years of Sales, Broker or Customer Service experience
  • Expert knowledge of Medicare and Medicare regulations from Centers for Medicare and Medicaid Services
  • Expert knowledge of Medicare Advantage, Medicare Supplement and Medicare Part D health plans and products
  • Successful completion of annual and ongoing Medicare Sales Training program
  • Dynamic, self starter, highly motivated, problem solver and the ability to work independently
  • Ability to adapt and manage all customer types (angry, confused, impolite, etc)
  • Excellent interpersonal, listening, written and oral communication skills
  • Excellent research capabilities and knowledge of cross functional business areas
  • Proficient with all Microsoft Suite and desk top software applications
  • Consultative selling skills to be utilized in suggesting approaches and value-added options

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Data Entry Clerk

Contemporary Staffing Solutions is currently recruiting Data Entry Clerks for a Contract position in Philadelphia, PA.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Data Entry Clerk:

  • Read and route incoming mail. Prepare outgoing mail and correspondence, including e-mail, faxes and various packages.
  • Compose and type routine correspondence. Conducts research, and compiles and types statistical reports.
  • Maintains product database and performs data entry.
  • Establishes, maintains and updates filing system for the Q.A. department. Retrieves information from files when needed.
  • Make copies of correspondence, reports or other printed materials for distribution.
  • Order and maintains office supplies, and arranges for equipment maintenance.
  • Coordinate and manage testing for all of Unique brand new, existing, and licensed items for U.S. and Canada.
  • Review Final packaging Artwork
  • Review Debit Notes: Initiates Debit memos and MDA
  • Review QA-Alerts
  • Track National Account return data and test costs.
  • Assist QA National Accounts Coordinator with completing & submitting TRFs and uploading reports within National Accounts internal systems.
  • Coordinate transition, development and management of digital test reports and invoices.
  • Supports inputting weights and dimensions data.
  • Develop and utilizes a system that validates supplier s response to test requests.
  • Develop and maintains a summary of items that have missing or incomplete product spec sheets.
  • Perform daily maintenance of product specification sheets.
  • Perform other related duties as required and assigned.

Requirements of the Data Entry Clerk:

  • High School Diploma
  • 3+ years of administrative experience
  • Prior experience in a quality assurance environment preferred

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Paralegal

Contemporary Staffing Solutions is currently recruiting Paralegals for Direct Hire positions in Malvern, PA.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Paralegal:

  • Proofread all paperwork for the team.
  • Draft and documents and file orders for attorneys as needed.
  • Conduct legal research for a plethora of cases.
  • Maintain and organize electronic and paper documents for the attorney.
  • Reach out to clients, witnesses, and other attorneys to schedule interviews.
  • Perform other duties as assigned.

Requirements of the Paralegal:

  • Bachelor's degree preferred
  • 3-5 years' experience working at a law firm
  • Excellent written and oral communication
  • Proficient in Microsoft Office
  • Professional demeanor

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Executive Assistant to the CEO

Contemporary Staffing Solutions is currently recruiting Executive Assistants for Contract to Hire positions in Philadelphia, PA.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Executive Assistant:

  • Manage outlook calendar for multiple executives.
  • Answer general phone inquiries in a professional manner.
  • Coordinate meetings to fit team availability.
  • Provide administrative support to management and other staff.
  • Make travel, meeting, and other arrangements for staff.
  • Process travel and expenses in a timely manner.

Requirements of the Executive Assistant:

  • High School diploma
  • 4-5 years of administrative experience
  • Excellent oral and written communication
  • Strong experience with calendar management
  • Proficiency in Microsoft Office
  • Confidence,detailed, and patient in all aspects of position

What this Company Offers:

  • Voted one of the top places to work in Philadelphia in 2017
  • Fun, energetic environment where everyone is willing to lend a hand when needed
  • Excellent benefit package
  • Strong teamwork culture

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Client Services Representative

Contemporary Staffing Solutions is currently recruiting Client Services Representatives for Direct Hire positions in Newark, DE.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Client Services Representative:

  • Add and update customer service issues into tracking system.
  • Handle customer concerns and issues on inbound call line.
  • Assist in proper installation of all new and renewal group business.
  • Support Account Managers as needed.
  • Assist with data entry and information recording.

Requirements of the Client Services Representative:

  • Bachelor's degree preferred
  • 1-3 years' insurance experience
  • 1-3 years' customer service experience
  • Strong oral and written communication
  • Proficient in computers

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Executive Assistant

Contemporary Staffing Solutions is currently recruiting Executive Assistants for Long-Term Contract positions in Philadelphia, PA.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master new technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and a strong desire to help a business grow.

Responsibilities of the Executive Assistant:

  • Manage schedule for CEO.
  • Prepare all travel arrangements including flights and hotels.
  • Perform general administrative duties as assigned.
  • Act as the liaison between clients and CEO as necessary.
  • Complete other projects as assigned.

Requirements of the Executive Assistant:

  • Must have a High School diploma.
  • 10+ years of administrative experience.
  • Must have strong oral and written communication skills.

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Credit Quality Analyst

Contemporary Staffing Solutions is currently recruiting Credit Quality Analysts for a Contract position in Fishers, IN.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Credit Quality Analyst:

  • Manage staff and carry supervisory responsibilities in accordance with company policy.
  • Interview, hire, and train employees.
  • Plan, assign, and direct work.
  • Appraise and provide feedback on performance.
  • Reward and discipline employees as necessary.
  • Address complaints and resolve problems.

Requirements of the Credit Quality Analyst:

  • Bachelor's degree 
  • Related experience
  • Excellent oral and written communication skills
  • Proficiency in Microsoft Office

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Quality Control Coordinator

Contemporary Staffing Solutions is currently recruiting Quality Control Coordinator for a Contract position in Fishers, IN.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Quality Control Coordinator:

  • Ensure completion of the re-verification process ensuring ot to exceed 60 days from the audit selection.
  • Maintain electronic files for the auditors.
  • Create re-verification letters based on the post-closing quality control selection of credit documents.
  • Ensure that all addresses for re-verification letters are correct, and documentation is for the correct borrower.
  • Assist re-verifying routine audit selections, including early payment default selections.
  • Research file to determine best documents to be re-verified, and verify contact information.
  • Present errors and questions to manager for clarification if needed.
  • Order, stack and supply electronic files for all of the Credit Agencies when requested for their audit purposes.
  • Clerical support of any type including but not limited to copying, scanning and mailing.
  • Other duties as assigned by management.

Requirements of the Quality Control Coordinator:

  • High School diploma or equivalent
  • Similar experience required
  • Excellent oral and written communication skills
  • Proficiency in Microsoft Word and Excel
  • Knowledge of Microsoft Access a plus
  • Advanced telephone etiquette

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Change Management Associate

Contemporary Staffing Solutions is currently recruiting Change Management Associate for Direct Hire positions in Ewing Township, NJ.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Change Management Associate:

  • Manage changes to client requests, e.g. statement of work (SOW), letter of direction, operational process or procedural changes.
  • Work directly with client and Business Development and Client Relations departments to understand and document the specifications and requirements of client requests; partner with SOW Manager to coordinate efforts from both areas.
  • Meet with all pertinent stakeholders, such as reporting, quality, IT areas, etc., to ensure appropriate review is done for all potential impacts.
  • Work with a variety of internal departments with regard to the change process:
    • Legal, Compliance and Risk departments for review and approval.
    • Pricing area to determine cost associated with change.
    • Accounting department to ensure client billing is in place, per specifications.
    • Service Performance team to ensure service level agreements (SLAs), controls, etc. are in place.
    • Quality team to ensure new processes and ongoing testing are in place.
  • Work with client, vendors and pricing/accounting/legal areas to ensure change is implemented and executed in accordance with client expectations.
  • Document, track and report all changes; work throughout Operations areas to ensure change management process is completed.
  • Ensure Risk, Business Development and Pricing teams have pertinent information for client profitability.
  • Other duties as assigned.

Requirements of the Change Management Associate:

  • Bachelor's degree
  • 5+ years’ servicing and/or mortgage banking experience
  • Legal or paralegal experience preferred
  • Contract review experience preferred
  • Excellent written and verbal communication skills
  • Ability to build strong relationships across business lines; and to collaborate and coordinate with various departments
  • Strong time management skills with the ability to multi-task

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Service Excellence Administrator

Contemporary Staffing Solutions is currently recruiting Service Excellence Administrator's for Direct Hire positions in Ewing Township, NJ.


The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.


Responsibilities of the Service Excellence Administrator:

  • Identify any risk with processes, vendors and internal departments and recommend process improvements.
  • Develop, run and maintain reporting to track vendor oversight and internal business units’ internal processes.
  • Responsible for controls and oversight of client service level agreements (SLAs); ensure adherence to SLAs.
  • Oversee department’s escalation client email box to ensure timely responses and communicate with clients.
  • Escalate process with internal departments.
  • Ensure research is provided timely, in order to meet SLAs and initiate escalation if necessary to meet timeline.
  • Oversee verbal grievance process throughout the company.
  • Oversee department’s remedial action plans to ensure staff is working in accordance with policies on identified issues in order to eliminate future issues.
  • Develop and implement measurement of success plans.
  • Review client sites for mortgage servicing related issues and develop and oversee process.
  • Monitor industry compliance communications and internal compliance updates to ensure changes that impact the area are communicated and documented in procedures.


Requirements of the Service Excellence Administrator:

  • Background in compliance
  • Mortgage Servicing experience
  • Strong research and root-cause analysis experience
  • Excellent written and verbal communications skills
  • Ability to work in a fast-paced environment
  • Ability to multi-task

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Utilization Technician

Contemporary Staffing Solutions is currently recruiting Utilization Management Associates for a Contract to Hire position in Harrisburg, PA.

Responsibilities of the Utilization Management Associate:

  • Interact with facilities, vendors, providers, and other staff to facilitate receipt of information, and /or records for prompt review and response. Screen information received from providers for needed information for authorization requests.
  • Act as a resource to staff for questions related to the prior authorization process.
  • Work with member service representatives who handle overflow calls.
  • Identify and report member and provider educational opportunities to the Supervisor.
  • Accurately answer questions regarding Utilization Management requirements for members and providers.
  • Support Utilization Management nurses by generating and assigning cases for review.
  • Perform other duties as assigned.

Requirements of the Utilization Management Associate:

  • High School diploma
  • Excellent written and oral communication skills
  • Proficient in Microsoft Office
  • Professional demeanor
  • Enjoy handling member questions and concerns

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Executive Assistant

Contemporary Staffing Solutions is currently recruiting Executive Assistants for a Contract to Hire position in Glen Mills, PA.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Executive Assistant:

  • Keep Senior Leaders on task with critical meetings, events, action items, projects and priorities.
  • Coordinate calendars, meetings, travel and expense reports.
  • Assist with presentations, spreadsheets, materials, information, etc. for supported Leaders.
  • Coordinate with other leaders on a variety of tasks, projects and priorities.
  • Schedule and organize team building activities.
  • Responsible for standard administrative processes and needs.

Requirements of the Executive Assistant:

  • Associate’s degree in a related field; Bachelor's degree preferred
  • Prior experience directly supporting Directors, VP’s, and/or Executives
  • Strong bias for action, a keen sense of urgency and attention to detail
  • Ability to deal tactfully and confidently with internal and external customers
  • Strong written and verbal communication skills, using MS Office and Office 365
  • Flexible and adaptable to a demanding and fast-paced work environment
  • Able to work effectively with other administrative staff at that location as well as our regional locations
  • Working knowledge of IT concepts and terminology
  • Experience in working with SharePoint
  • Experience in event planning and execution

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Legal Secretary

Contemporary Staffing Solutions is currently recruiting a Legal Secretary for a Direct Hire position in Wilmington, DE.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Legal Secretary:

  • Create, edit, format, and proofread documents, correspondence and presentations.
  • Transcribe, type, create PDFs, and print documents as necessary.
  • Prepare documents for e-filing.
  • Search and download documents via PACER.
  • Enter and maintain timesheet information.
  • Prepare proformas and client billing documentation.
  • Check conflicts, opening new client matters, close client matters when case settles.
  • Maintain paper and electronic client file, attorney calendar and docket, and bar memberships.
  • Open and distribute incoming mail and other material.
  • Answer telephones, take and relay messages, and transfer calls to appropriate parties.
  • Schedule meetings, depositions, conferences, and travel arrangements.
  • Process accounting check requests and petty cash requests.

Requirements of the Legal Secretary:

  • Must have a High School diploma; Bachelor's degree preferred.
  • A minimum of five years' experience as a legal secretary in a large firm or corporate environment.
  • Experience supporting corporate bankruptcy practice preferred.
  • Must be proficient in FileSite and Microsoft Office.
  • Experience with E-filing in bankruptcy in DE is required.
  • Must be comfortable learning different roles and cross training.

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Construction Administrative Assistant

Contemporary Staffing Solutions is currently recruiting Construction Administration Assistant for a Contract position in Philadelphia, PA.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Construction Administrative Assistant:

  • Data entry for online systems
  • Communicate and obtain information from certain vendors.
  • Manage information in a centralized location.
  • Perform other duties as assigned.

Requirements of the Construction Administrative Assistant:

  • Must have a High School diploma.
  • Related experience is required.
  • Must have strong oral and written communication.
  • The ability to meet deadlines in a fast paced environment.

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Insurance Verification Representative

Contemporary Staffing Solutions is currently recruiting Insurance Verification Representatives for Contract to Hire positions in New Castle, DE.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master new technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and a strong desire to help a business grow.

Responsibilities of the Insurance Verification Representative:

  • In charge of the follow-up with payors and other third parties to ensure claims submissions are sent in a timely manner.
  • Recognize and record trends in carrier denials and payments.
  • Handle accounts such as appeals process, patient liability and billing.
  • Work on multiple systems on a daily basis to interact with vendors.

Requirements of the Insurance Verification Representative:

  • Must have High School diploma or equivalent.
  • Must have 1-2 years of patient accounts receivable or insurance claims processing experience.
  • Must have a basic knowledge if health care claims processing like ICD-9.
  • Strong oral and written communication skills are required.

 


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Customer Care Associate

Contemporary Staffing Solutions is currently recruiting a Customer Care Associate for a Direct Hire position in Tempe, AZ.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master new technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and a strong desire to help a business grow.

Responsibilities of the Customer Care Associate:

  • Answer customer telephone inquiries courteously, listen effectively and provide appropriate information, utilizing problem resolution to mortgagor.
  • Participate in a six week training program, meeting assessment requirements throughout.
  • Research and resolve inquiries via multiple means of communication, including verbal and written correspondence.
  • Ability to handle all level of mortgage servicing inquiries, ie payments, escrow analysis, insurance, tax, default.
  • Ability to work in a fast paced, structured environment adhering to key performance metrics with high emphasis on quality and productivity.
  • Ability to cross-sell products and services with focus on customer satisfaction and retention.
  • Responsible for working to meet individual and team goals for service level agreements on a daily basis. 
  • Responsible for providing first call resolution and root cause analysis.
  • Responsibility for process improvement in daily duties.
  • Responsible for interacting with clients through telephone, email and face to face interactions.
  • Complete other duties and projects as assigned by the Customer Service Manager.

Requirements of the Customer Care Associate:    

  • Four year degree preferred with minimum of 4 years in industry and/or call center environment experience required.
  • Strong Interpersonal Relationship skills
  • Experience working with dialer systems in a call center environment preferred.
  • Strong work ethic including strict adherence to work schedule times and deadlines
  • Successful completion of New Hire Training Program
  • Flexibility and ability to adapt to change quickly
  • Ability to work with all levels of management
  • Excellent Listening skills
  • Strong problem resolution skills
  • Excellent verbal and written skills
  • Must have a flexible working schedule.

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Materials Coordinator

Contemporary Staffing Solutions is currently recruiting materials Coordinators for a Contract position in Penns Grove, NJ.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master new technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and a strong desire to help a business grow.

Responsibilities of the Materials Coordinator:

  • Communicate with internal and external parties regarding material requirements and availability.
  • Generate purchase orders, verifies, tracks and provides updates on delivery status, delays or discrepancies. 
  • Act as a liaison between materials management and the various plant operations teams to support schedule adherence.
  • Lead material supply chain by analyzing and coordinating the transfers of materials between facilities to meet production requirements.  
  • Work closely with Sourcing, Quality, Transportation, Receiving and Production to resolve issues and identify process shortfalls.  
  • Utilize independent judgment and discretion to identify trends, variances, and key issues and provides recommendations for adjustment. 
  • Review inventory levels to ensure there is sufficient material to support scheduled work orders, distribution transfers and safety stock levels.  

Requirements of the Materials Coordinator:

  • Associates Degree required, Bachelor's degree preferred.
  • Must have general knowledge of purchasing inventory management, order processing, invoicing and inventory control systems.
  • Experience with QAD/Qlikview is strongly preferred.
  • Must have strong oral and written communication skills.
  • The ability ot troubleshoot and resolve issues is required.
  • Must be proficient in Microsoft Office. Strong skills in Excel required.

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