Hot Jobs

AP Clerk

Contemporary Staffing Solutions is currently seeking qualified AP Clerks for a Contract opportunity in Wilmington, DE.

Contract Length: 3-4 Months

Responsibilities of the AP Clerk:

  • Process AP vouchers for company funds.
  • Maintain data in the system. Update as needed.
  • Provide accounting support for the Finance department.
  • Verify each submitted item for accuracy including purchase orders, invoices, and receiving tickets.
  • Compile necessary information to process vendor payment.
  • Process company payroll on a bi-weekly basis.
  • Generate reports on AP and AR status on a monthly basis.

Requirements of the AP Clerk:

  • Associates degree in Accounting
  • 3-5 years' AP/AR experience
  • Demonstrated knowledge of Bookkeeping principles and policies
  • Automated payroll system experience
  • Proficient in Microsoft Office
  • Knowledge of ADP preferred

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QA Lead/Coordinator

Contemporary Staffing Solutions Technical Division is currently recruiting experienced QA Lead/Coordinators for a Direct Hire opportunity in Conshohoken, PA.

Responsibilities of the QA Lead/Coordinator:

  • Oversee and coordinate QA & Testing activities, including conversion of business requirements into test plans, schedules, resource coordination and hot fix impact analysis.
  • Assemble test approach documents and test plans, monitor work efforts, identify resource needs, and perform quality reviews to ensure testing efforts confirmed business requirements were met.
  • Track and report on key milestones and adjust test plans and/or resources to meet the goals of the overall project in collaboration with project manager.
  • Collaborate effectively with others in a variety of work settings to understand business need, define testing scope and develop a clear test plan. 
  • Ensure appropriate communication with all project stakeholders.
  • Executes manual functional testing, regression testing based on analysis and understanding of the requirements and deployment environment.  Verifies those test results through analysis of user interfaces, databases, printed output, and data transmissions
  • Research & correct failure points; provide test results & log defects
  • Work to ensure an atmosphere of teamwork and collaboration among all project team members. Involves extensive interaction with customers, which may cross numerous business departments, as well as vendors and contractors.
  • Assist with release notes and root cause analysis as needed
  • Supports all corporate policies and procedures at NSM
  • Exercises independent judgment according to company policies and guidelines and generally accepted quality assurance practices. 

Requirements of the QA Lead/Coordinator:

  • Knowledgeable in the use of Quality Management methodologies and tools.
  • Understand corporate policies and practices and corporate change and release management techniques.
  • Strong oral and written communication skills, as well as interviewing, listening and comprehension skills and overall collaboration skills.
  • Should have ability to quickly comprehend business need(s), translate the business need(s) for use by development resources and produce a test approach solution that insures the business need(s) has been met by the development output. 
  • Demonstrated ability to develop effective and enduring working relationships with project managers, business analysts, software developers and customers
  • Ability to track project issues/defects and comprehend impacts of the issues/defects, recommending solution with minimal project impact to the project manager. Experience with test management and defect management tool sets (such as QTP or MS Test Manager) a plus
  • 5-7 years of IT or QA business work experience
  • Demonstrated experience in trouble shooting PDF’s and document management software desired
  • Property & Casualty insurance knowledge and experience, specifically policy writing, rating and billing- desirable- NOT REQUIRED
  • Minimum of 4 years of testing tool experience, not just test script coding and execution, but also must demonstrate Test Automation Framework hands on experience, recovery scenarios and maintenance of automated regression test suites
  • Minimum of 3- 5 years of experience translating business requirements into test plans, schedules, and resource allocations; extensive signoff and defect management experience
  • Knowledge and experience with SQL
  • Agile / Water fall Test Methodology experience
  • Development experience a plus

 


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Salesforce Deployment Engineer

Contemporary Staffing Solutions Technical Division is recruiting qualified Salesforce Deployment Engineers for a Direct Hire opportunity in Boston, MA.

The Deployment Manager is responsible for driving and coordinating Salesforce plat-formed application releases and managing all aspects of deployment for our client’s Salesforce application initiatives. They will work closely with our software development, project management, and operational teams, to deliver accurate and efficient deployments.

 

Responsibilities of the Salesforce Deployment Engineer:

  • Drive planning & delivery of high-quality Salesforce based application deployments to a variety of clients.
  • Develop deployment steps, related documentation, manage deployment schedules and milestones.
  • Collaborate and manage deployment processes across all IT functions. Effectively communicate with IT and business stakeholders.
  • Continuously improve deployment processes and procedures.
  • Implement best practices consistent with an agile development methodology.
  • Define and manage deployment readiness and success criteria based on business requirements.
  • Proactively identify and mitigate risks and remove obstacles to deployment.
  • Guide the completion of root cause analysis to ensure issues do not recur.
  • Propose sandbox strategy and manage sandboxes (refresh, data loads...). Plan and lead  metadata merge.
  • Perform environment planning, provisioning, and management required to support deployments. Additionally create documentation used to train other team members on deployment process.Communicate plans and status, and escalate issues as required.

Requirements of the Salesforce Deployment Engineer:

  • Bachelors degree in Computer Science or other related field
  • Salesforce.com certification 
  • Mat be required to obtain additional Salesforce.com certifications
  • 4+ years managing software application deployments including 2+ years with release and environment management on enterprise level deployments.
  • Significant experience with the Salesforce.com platform and at least 2+ years managing multiple Salesforce project deployments. Experience in using automated deployment tools (Copado, AutoRabit or similar tool) is a strong plus.
  • Strong understanding and experience with metadata including experience with deployment via metadata, Change Sets, Force.com IDE, ANT, etc.
  • Significant experience with version control and managing sandboxes.
  • Experience with Github is required.
  • Excellent planning and organizational skills necessary to coordinate with various internal and client teams.
  • Experience working in Agile, continuous delivery model is essential.
  • Ability to thrive under pressure and in a fast paced environment.
  • Salesforce Administrator Certification

Preferred Skills of the Salesforce Deployment Engineer:

  • 3+ years' software development experience
  • 2+ years' experience in DevOps and QA
  • Salesforce Development Certification

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Insurance Verification Representative

Contemporary Staffing Solutions is currently recruiting Insurance Verification Representatives for Contract to Hire positions in New Castle, DE.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master new technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and a strong desire to help a business grow.

Company Perks:

  • Monthly performance incentives
  • Medical, Dental, Vision and Life Insurance
  • 401K Match
  • Tuition Reimbursement

Responsibilities of the Insurance Verification Representative:

  • Follow-up with payors and other third parties to ensure claims submissions are sent in a timely manner.
  • Recognize and record trends in carrier denials and payments.
  • Handle accounts such as appeals process, patient liability and billing.
  • Work on multiple systems on a daily basis to interact with vendors.

Requirements of the Insurance Verification Representative:

  • High School diploma or equivalent.
  • 1-2 years of patient accounts receivable or insurance claims processing experience.
  • 1+ years' call center experience.
  • Basic knowledge of health care claims processing like ICD-9 and ICD 10
  • Strong oral and written communication skills are required.

 


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Claims Resource Representative

Contemporary Staffing Solutions is currently recruiting Resource Claims Representative for Contract to Hire positions in Wilmington, DE.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Resource Claims Representative:

  • Evaluate, file, and track loss and damage claims (freight damage)
  • Maintain loss and damage claims database
  • Define and publish monthly claims performance metrics
  • Escalate claims recovery efforts
  • Document claims and maintain adequate files
  • Identify and implement process improvement opportunities
  • Assist external users to effectively and efficiently use the Claims Internet website database
  • Perform other duties as assigned by the Logistics Services Manager or General Manager

Requirements of the Resource Claims Representative:

  • HS Diploma – BA Degree Preferred
  • Ideal candidate should have some knowledge of the transportation industry
  • 3-5 years of logistics coordinating/procurement
  • Strong computer skills
  • Ability to multitask

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Sales Representative

Contemporary Staffing Solutions is currently seeking experienced Sales Representatives for a Contract to Hire opportunity in Malvern, PA.

Company Perks:

  • Employee discount
  • Tuition reimbursement
  • Work from home opportunity
  • Paid training

Responsibilities of the Sales Representative:

  • Receive inbound calls regarding information on the company's products and services. Work to convert customer calls into reservations.
  • Complete rental reservation information for customers by determining location and availability of units.
  • Answer any complaints or questions regarding billing.
  • Use proper judgement in escalating concerns to upper management.
  • Work diligently to meet company performance standards in productivity.

Requirements of the Sales Representative:

  • High School diploma
  • Excellent oral and written communication
  • Sales driven mindset
  • Call center experience a plus
  • Bilingual is a plus

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Call Center Representative

Contemporary Staffing Solutions is currently seeking experienced Call Center Representatives for Contract to Hire opportunities in Plymouth Meeting, PA.

Responsibilities of the Call Center Representative:

  • Answer inbound calls and respond to member benefit inquiries.
  • Provide information to members about benefit options.
  • Reach out to members by phone and quickly develop a rapport to help the individual to navigate their benefit choices and options.
  • Answer questions about exchange and individual plans which include reviewing plans options and costs with members.
  • Review plan options for members considering individual health insurance plans.
  • Ensure policies and procedures are in compliance with all applicable laws and regulations.

Requirements of the Call Center Representative:

  • High School diploma
  • Related experience in a call center environment
  • Strong oral and written communication skills 
  • Ability to multi-task

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Bilingual Call Center Representative

Contemporary Staffing Solutions is currently seeking qualified Bilingual Call Center Representatives for Contract to Hire positions in King of Prussia, PA.

Responsibilities of the Bilingual Call Center Representative:

  • Answer and make inbound/outbound calls related to Health & Welfare.
  • Provide follow up to calls that may need additional assistance.
  • Work with other team members to make sure all requests are handled correctly.
  • Use proper judgement when escalating inquiries.
  • Participate n additional trainings and events to broaden knowledge.

Requirements of the Bilingual Call Center Representative:

  • High School diploma, College degree preferred
  • 1+ year experience in a customer service or call center environment
  • Knowledge of employee benefits plans preferred
  • Strong oral and written communication skills
  • Proficiency in Microsoft Office

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Loan Closer

Contemporary Staffing Solutions is currently seeking qualified Loan Closers for a Direct Hire opportunity in Blue Bell, PA.

Responsibilities of the Loan Closer:

  • Ensure appropriate insurance has been obtained for closing.
  • Deposit checks and disburse refund checks after closing and complete disbursement log.
  • Prepare final closing documents for recording.
  • Prepare closing documents and review files and title binder prior to closing to confirm accuracy, completeness, and contingencies.
  • Ship loan files and follow up on post-closing documentation for closed loans.

Requirements of the Loan Closer:

  • 1+ year experience closing loans
  • Working knowledge of real estate documentation, underwriting policies, compliance, and procedures
  • Operate office equipment 
  • Excellent customer service and oral/written communication skills
  • Strong organization skills, attention to detail, and ability to multi-task

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Loan Processor

Contemporary Staffing Solutions is currently seeking qualified Loan Processors for an amazing Direct Hire opportunity in Blue Bell, PA.

Responsibilities of the Loan Processor:

  • Maintain multiple loan files.
  • Collect customer information to ensure timely processing of compliant mortgage loan files.
  • Provide excellent communication and customer service to homebuyers, Mortgage branch personnel, and the Homebuilding divisions throughout the entire loan process.
  • Make sure all loan files are accurate and complete prior to passing to the closing department.
  • Compile closing paperwork and tasks, as required.
  • Keep up to data on industry knowledge.

Requirements of the Loan Processor:

  • 2+ years' experience processing loans preferred
  • strong oral and written communication
  • Excellent customer service skills
  • Minimal travel required

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Call Center Representative

Contemporary Staffing Solutions is currently seeking qualified Call Center Representatives for Contract to Hire positions in King of Prussia, PA.

Responsibilities of the Call Center Representative:

  • Answer and make inbound/outbound calls related to Health & Welfare.
  • Provide follow up to calls that may need additional assistance.
  • Work with other team members to make sure all requests are handled correctly.
  • Use proper judgement when escalating inquiries.
  • Participate n additional trainings and events to broaden knowledge.

Requirements of the Call Center Representative:

  • High School diploma, College degree preferred
  • 1+ year experience in a customer service or call center environment
  • Knowledge of employee benefits plans preferred
  • Strong oral and written communication skills
  • Proficiency in Microsoft Office

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Bilingual Claims Examiner

Contemporary Staffing Solutions is currently seeking qualified Bilingual Claims Examiners for a Contract opportunity in Jacksonville, Fl.

Responsibilities of the Claims Examiner:

  • Field incoming calls using web warranty/web claim program.
  • Underwrite claims for claim approval and the distribution of authorizations or denials.
  • Aid in the enforcement of contractual requirements.
  • Verify submitted information to figure out whether a claim will be approved or denied.
  • Identify any claims that may be fraudulent and present information to manager.
  • Monitor and process claims to meet demands of the production environment.
  • Send cleaning products to customers as necessary.

Requirements of the Claims Examiner:

  • High School diploma
  • Bilingual (English/Spanish)
  • 1-2 years' customer service experience preferred
  • 1-2 years' experience with warranty claims or other related claims preferred

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Licensed Insurance Agent

Contemprorary Staffing Solutions is currently seeking qualified Licensed Insurance Agents for an amazing Contract opportunity in Maitland, Fl.

Number of Openings: 50

Hours: Anytime between 8am -10pm, Mon-Fri

Contract Length: Until end of year

Bilingual (English/Spanish) Licensed Agents in HIGH DEMAND

Responsibilities of the Licensed Insurance Agent:

  • Elevate the benefit knowledge and enrollment experience of the nation’s workforce.
  • Ability to communicate and enroll multiple cases.
  • Explain and enroll employees in core benefits.
  • Explain and enroll employees in voluntary benefits.
  • Answer incoming calls and/or place scheduled outbound calls or return calls from messages left at the required staffed times.
  • Polite and courteous to all customers and staff. Maintain a professional demeanor at all times.
  • Adhere to all work and break schedules.
  • Required to work flexible schedules (day or evening), based upon workload and client requirements.
  • Communicate information thoroughly and perform work completely and accurately.
  • Enter information accurately into the enrollment program. Complete applications accurately with all required information. Mail correct information to the correct customer.
  • Explain each benefit in detail. Must explain all voluntary benefits in detail and promote features and benefits.
  • Ensure all benefits, coverage levels, dependents covered, and deductions are reviewed with and confirmed by the employee. Read voice authorization. Ensure survey is completed.
  • Ensure all enrollment information is saved correctly, even if a partial enrollment was completed.
  • The Enrollment Center electronic Call Entry Form must be completed in full for every call. All fields must be completed, including “Notes" to indicate in detail what occurred during the call. Each time a phone number is dialed or an inbound call received, this form must be completed.
  • Maintains acceptable Enrollment Center monitoring score of 90% or better.
  • Reduce after call or aux work functions by processing non-telephone work quickly and accurately.
  • Log out of the enrollment program, telephone, and Windows at the end of each shift.
  • Provide suggestions to improve efficiency resulting in higher revenue and reduced expenses.
  • Keep work areas neat, clean, and organized.
  • Performs all other related and compatible duties as assigned

Requirements of the Licensed Insurance Agent:

  • 3+ years of experience in Customer Service and/or sales experience in person and over the phone
  • Must hold active Life and Health license in home state (Florida)
  • High school diploma or equivalent
  • Must be able to pass a 10 year criminal background check, and reference checks for education and employment

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Receptionist

Contemporary Staffing Solutions is currently seeking qualified Receptionists for a Contract to Hire opportunity in Northumberland, PA.

Company Perks:

  • Flexible for family issues
  • Pot luck lunches
  • Opportunity to travel to work sites and see what all of your work is going toward

Responsibilities of the Receptionist:
  • Answer main switchboard for phones and transfer to the appropriate parties.
  • Modify PDF's in Adobe.
  • Enter all data into the system.
  • Use Microsoft Office to process information.
  • Maintain meetings and schedules using Outlook.
  • Print drawings, make copies, scan documents and construction drawings.
  • Assist estimators in preparing documents.
  • Perform other duties as assigned.

Requirements of the Receptionist:

  • High School diploma
  • 5+ years administrative experience
  • Friendly and professional demeanor
  • Proficiency in Microsoft Office
  • Strong oral and written communication

 


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Claims Examiner

Contemporary Staffing Solutions is currently recruiting Claims Examiners for a Contract opportunity in Jacksonville, Fl.

Responsibilities of the Claims Examiner:

  • Answer any questions or concerns from clients in a timely and courteous manner.
  • Underwrite the claims for approval and the distribution of authorizations.
  • Enforce contractual requirements.
  • Verify information to figure out the outcomes of a pending claim.
  • Identify claims of a potentially fraudulent nature and refer information to management to review.
  • Monitor and process claims to meet the demands of a production environment.
  • Run daily reports on voicemail, web claims, etc.

Requirements of the Claims Examiner:

  • High School diploma
  • 1-2 years' customer service experience preferred
  • 1-2 years' experience with warranty claims or other related claims preferred
  • Exemplary customer service skills both on the phone and in person
  • Proficiency in Microsoft Office
  • Typing minimum 50 WPM
  • ASE Certification a plus
  • Adjuster's license a plus
  • Ability to diagnose a failure on a car from customer described symptoms

  


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Senior Administrative Assistant

Contemporary Staffing Solutions is currently seeking qualified Senior Administrative Assistants for a Contract to Hire opportunity in Northumberland, PA.

Company Perks:

  • Flexible for family issues
  • Pot luck lunches
  • Opportunity to travel to work sites and see what all of your work is going toward
Responsibilities of the Senior Administrative Assistant:
  • Compile information for insurance certificates, proposals, bids, etc.
  • Act as the back up for all receptionist duties when needed.
  • Perform service calls for copier if required.
  • Circulate paperwork around office for proper signatures as required.
  • Upload data related to bidding into the database.
  • Setup and maintain project files paper and electronically.
  • Perform other duties as assigned.

Requirements of the Receptionist:

  • High School diploma
  • 5+ years administrative experience
  • Proficiency in Microsoft Office
  • Strong oral and written communication
  • Ability to work additional hours as needed

 


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AP Associate

Contemporary Staffing Solutions is currently seeking qualified AP Associates for an exciting Contract opportunity in Philadelphia, PA.

Company Perks:

  • Company owns the Philadelphia Flyers
  • Position based in the Wells Fargo Center

Responsibilities of the AP Associate:

  • Import invoice batches from Corporate website.
  • Review and prepare daily invoicing updates.
  • Review outstanding check register.
  • Import new vendore batches from Corporate website.
  • Research and assist in resolving Helpdesk tickets.
  • Process manual payments-ACH and Wires.
  • Void payments in system.
  • Review AP Aging Report.
  • Perform other duties as assigned.

Requirements of the AP Associate:

  • Sage 100 software experience is preferred
  • iPayables experience is a plus
  • Tech Savvy
  • Positive attitude

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Make Ready Coordinator

Contemporary Staffing Solutions is currently seeking qualified Make Ready Coordinators for an amazing Contract opportunity in Altamonte Springs, Fl.

Responsibilities of the Make Ready Coordinator:

  • Schedule pre-move-out and move-out inspections
  • Monitor vacant work orders
  • Check and upload invoices into Salesforce
  • Monitor and update vacant pool and landscape lists
  • Communicate with vendors concerning ongoing construction
  • Monitorand update board
  • Download all scopes and making adjustments requested by the Acquisition Analyst

Requirements of the Make Ready Coordinator:

  • High school diploma and/or 3 years of equivalent work experience
  • Knowledge of the residential building and remodel industry
  • Excellent oral and written communication skills
  • Highly organized with the ability to hold outside vendors accountable to project timelines
  • Proficient computer skills and experience in Excel, Word, Outlook, Salesforce and Yardi
  • Ability to work in a fast-paced environment 

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Customer Service Representative

Contemporary Staffing Solutions is currently seeking qualified Customer Service Representatives for a Direct Hire opportunity in Lakeland, FL.

Responsibilities of the Customer Service Representative:

  • Answer incoming service calls and emails in a high volume call center
  • Quote rates, terms, features, benefits, and services of antique, collectible auto, and race car policies for existing clients
  • Use analytical skills to understand complex policy/coverage details, paperwork and underwriting guidelines
  • Contact client via phone to verify information and email policy paperwork in an efficient and timely manner
  • Review and verify the required information, documents, photos and payment are complete prior to processing policy changes
  • Maintain company underwriting and quality standards
  • Develop relationship with existing customers to expand existing business
  • Track telephone contacts and service progress through the use of internal company systems and software; Make appropriate follow up contacts as required
  • Participate in conference calls and staff meetings to provide information about activities, challenges, and accomplishments
  • Attain performance level standards as outlined in performance objectives

Requirements of the Customer Service Representative:

  • Current Property & Casualty License (220 or 20-44), or ability to obtain within 2 weeks of date of hire; Must maintain active license(s) during employment
  • Possess exceptional and effective verbal/written communication skills
  • Excellent customer service skills
  • Proficiency using internet and Microsoft Office applications including Word and Excel
  • Must have the ability to learn and use insurance industry software for quoting and CRM
  • Professional demeanor
  • Ability to effectively prioritize and execute tasks in a fast-paced environment
  • Outstanding time management skills and ability to multi-task
  • Ability to work both independently and in a team-oriented, collaborative environment
  • Ability to use multi-line telephone equipment and understand soft phone capabilities for proper call queue management
  • High School Diploma or equivalent

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Benefits Verifcation Specialist

150+ Benefits CALL CENTER Employees Needed to Join Our Team!

Are you an experienced Call Center Employee looking for a new opportunity or just ready for a change in your current career? Then we are the right place for you!

Launch a new career by becoming a Benefits Verification Specialist with a dynamic company in the Rockville, MD area! You will be responsible for reviewing patient insurance information needed to complete the benefit verification process!

All you need to bring to the table is:

  • Working Knowledge of MS Office
  • Excellent Communication Skills
  • Ability to Multi-Task
  • Strong Work Ethic & Attention to Detail
  • Ability to Manage Inbound Calls from Customers
  • 6+ months of work experience!

Here’s What’s In It For You:

  • Competitive Hourly Pay Rate -  $17/hr.!
  • 40-hour work with possible OT!
  • Long-term opportunity for potential hire!

Positions are filling up fast so call us today @ 888-2-MY-JOBS or email your resume to: Melissad@contemporarystaffing.com!


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Reimbursement Counselor

Contemporary Staffing Solutions is currently seeking experienced Reimbursement Counselors for a Contract to Hire opportunity in Monroeville, PA.

Under close supervision of the project Team Coordinators / Management team, the Benefits Verification Specialist will contact insurance companies, on behalf of the physician’s office, to verify patient specific benefits.  The Benefits Verification Specialist will ask appropriate questions regarding patient’s benefits and complete data entry and/or appropriate forms to document patient’s benefits coverage.

Responsibilities of the Reimbursement Counselor: 

  • Collects and reviews all patient insurance information needed to complete the benefit verification process.
  • Verifies patient specific benefits and precisely documents specifics for various payer plans including patient coverage, cost share, and access/provider options according to Program specific SOPs.
  • Verification process could include electronic validation of pharmacy coverage and medical eligibility.
  • Identifies any restrictions and details on how to expedite patient access.
  • Document and initiate prior authorization process, claims appeals, etc. 
  • Complete quality review of work as part of finalizing product.
  • Report any reimbursement trends/delays to supervisor.
  • Perform related duties and special projects as assigned.
  • Ability to work in a fast-paced office environment.
  • Work requires focus, flexibility, and the ability to adapt to changing work situations.

Requirements of the Reimbursement Counselor:

  • High School diploma or GED 
  • Proficient Windows applications
  • Working knowledge of Microsoft Outlook, Word, and Excel
  • Strong oral and written communication
  • 2+ years directly related and progressively responsible experience and/or college degree
  • Experience in medical office administration, benefits verification, coding, claims processing or customer service at an insurance company a plus
  • Broad experience/training may be considered in fields such as case management, social services and pharmacy technician
  • Familiarity with verification of insurance benefits a plus
  • Fundamental understanding of key payers including Medicaid, Medicare and private payers
  • Strong customer service experience

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Desktop Technician

Contemporary Staffing Solutions Technical Division is currently recruiting Desktop Technicians for a Contract to Hire position in Camden, NJ.

The position is responsible for providing level 1 and 2 Desktop supports for the Production Systems Team.  The primary responsibility is to troubleshoot and resolve desktop related issues escalated to the Production System and Support Team. This includes the need to maintain, analyze and repair computer systems, software, printers and provide escalated technical support to end users within the corporate and satellite sites.

Responsibilities of the Desktop Technician:

  • Support will include but not limited to; Office 365, Remote desktop connection, device OS issues, virus/malware, with minimal network support for LAN and WiFi
  • Provide technical support for all Catapult employees within the corporate/satellites sites including field staff members via remote
  • Key member to fully manage the provisioning request which includes software orders, new equipment orders and other request pertaining to the order forms
  • Require to image and configure new machines for deployment and also reimaging and swaps of computer equipment if/when needed
  • Maintain record of support transactions through the Freshdesk ticketing system for various problems and actions taken which includes documenting description issues, email communications, updates and full resolution steps
  • Conduct computer diagnostics to investigate, plan and then resolve problems
  • Answer other inquiries involving computer software and hardware to its full completion and in a timely manner
  • Act as liaison between customers and internal staff to assure accurate problem interpretation. Maintain communication with customers during the problem resolution process.
  • Demonstrate high level of professionalism dealing with client and confidential information

Requirements of the Desktop Technician:

  • 4 year college technical degree or equivalent technical experience/certification
  • A+ Certification strongly preferred
  • 2+ years of IT based customer support and customer service experience
  • A good understanding of network concepts a plus
  • A good understanding of anti-virus and anti-malware software preferred
  • Experience with Active Directory a plus
  • Experience with Microsoft Exchange/Outlook preferred
  • Proficient in MS Applications and Internet Navigation
  • Sense of urgency, multitasking and time management skills
  • Willingness and proven ability to learn new applications
  • Strong oral and written communication skills, and detail oriented
  • Good understanding of computer hardware and operation system preferred
  • Must be a team player and able to work with all levels both internal and external professionals

 

Physical Demands of the Position

  • 50% sitting, 50% standing. At times requires lifting up to 100 pounds, with assistance.
  • Required to travel to other corporate sites within New Jersey, New York and Pennsylvania whenever needed
  • All other duties as assigned.

 

 

Additional Notes from the Manager:

  • Level 1 Break Fix
  • Working with System Engineers
  • Imaging work stations
  • Swapping out machines
  • Will be working from tickets that get escalated from Help Desk
  • Supporting 11 Sites
  • Minimal travel (2-4 times per year) expenses paid
  • Must have understanding of workstations and basic WIFI concepts
  • O365 experience is a plus
  • Room for growth and advancement
  • Assisting C-Level personnel
  • Must have good time management skills, sense of urgency and prioritization skills
  • Looking for someone with an outgoing personality

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Project Lead

Contemporary Staffing Solutions Technical Division is currently seeking experienced Project Leads for a Contract to Hire opportunity in Mt. Laurel, NJ.

Responsibilities of the Project Lead:

  • Partner with Stakeholders including business leaders/SME’s, IT, clients/investors, and vendors to define project goals, timelines and required resources
  • Plan and facilitate meetings and ensure meeting minutes and action items are distributed timely
  • Actively participate as core member on assigned projects
  • Identify and reduce costs and risks where possible through the evaluation of current business methods and processes, analysis, trending, and the promotion of technological resources.
  • Lead the process of documenting current process/systems and gather and document business and functional specifications for new or modified business processes/systems
  • Prepare impact analysis identifying how change will impact policies, procedures, people and systems
  • Perform operational risk assessment at initial change review and pre-implementation release to identify potential risks and anticipated points for resistance and develop recommendations to mitigate and address concerns
  • Develop and maintain detailed projected plans and issues logs; routinely providing updates to the department manager on project issues, plans and directions
  • Coordinates and assists with user acceptance testing by developing and monitoring test strategies/plans and testing results
  • Develop Access databases
  • Analyze requirements, develop and produce reports using various query building and report writing software to streamline processes and to ensure compliance with  procedures and investor guidelines
  • Become a SME on company data repository, query tools, business processes and Servicing Systems
  • Gather and document procedure requirements from functional user groups and then develops and maintains Visual Basic code to automate redundant processes
  • Assist in the development of training initiatives and provides support of various mortgage servicing software to other business analysts in Servicing

Requirements of the Project Lead:

  • High school diploma or equivalent
  • Bachelor’s degree in Finance, Information Technology or Business Management is preferred
  • Minimum of 3 years of experience in project management, business analytics and/or leading business teams is required
  • Minimum of two (2) years of experience with systems development lifecycle processes required
  • Experience in Mortgage Servicing preferred
  • Experience in Information Technology or Management Information Systems preferred
  • Strong verbal and written communication skills
  • Analytical, with an ability to identify and resolve problems
  • Well organized, paying close attention to detail
  • Ability to manage multiple priorities in a timely manner
  • Ability to meet the needs of internal and external customers by delivering high quality service
  • Rapidly adapts to changing information, conditions and/or unexpected obstacles
  • Strong interpersonal skills
  • Operates effectively in a team environment as well as independently
  • Proficient with Microsoft Office products, including Access, Word, Excel, Outlook, Powerpoint, etc.
  • Proficiency with Mortgage Servicing Platforms (e.g. Black Knight, LPS, etc.) preferred
  • Proficiency with Visual Basic or other programming languages preferred
  • Proficiency with SQL preferred

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Instructional Designer

Contemporary Staffing Solutions is currently seeking experienced Instructional Designers for a Contract position in Philadelphia. PA.

Employment Type: Contract (Possible hire for right candidate)

Responsibilities of the Instructional Designer:

  • Outline performance objectives and create instructional plans to guide the initiative.
  • Proposed effective strategies that include classroom and virtual instruction led training.
  • Create online courses , modules, simulations, video, audio and animation.
  • Put together an array of available learning sources to implement into curriculum.
  • Input, maintain, and update curriculum and course materials in college database.
  • Conduct activities centered around training instructors on new eLearning programs.
  • Manage approval processes and quality reviews.
  • Maintain multiple projects simultaneously.

Requirements of the Instructional Designer:

  • Bachelor's degree in Learning and Development, Instructional Design, Business or HR
  • 3+ years' experience developing online instruction for colleges
  • Intermediate proficiency in Microsoft Office, virtual presentation tools, Adobe, and course authoring
  • Strong oral and written communication
  • Ability to engage and build relationships with team members

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Licensed Insurance Agent

60+ Licensed Insurance Agents needed immediately for a dynamic opportunity with the internationally renowned marketing company, Harte Hanks!! This position is located in the Langhorne, PA area! Individuals will be responsible for developing new & existing customer base by presenting insurance policies based on customer needs. Both full & part-time hours are available. Utilize your license today and earn $16 hour+!

**Open availability from 8am to 8pm Monday through Saturday is required**

Responsibilities of the Licensed Insurance Agent:

  • Provide the most optimal calling experience with customers to ensure the most effective resolution to inquiries
  • Process information both caller and enrollment related and input all the information into multiple resources while multitasking
  • Completely understand the ins and outs of all the features of benefits and plans
  • Handle all inbound and outbound calls in an accurate, professional and comprehensive manner
  • Be able to take feedback from Quality Analysts and supervisors and utilize the information to become a better employee

Requirements of the Licensed Insurance Agent:

  • MUST have a PA License for Life, Health & Accident Insurance or PA License for Health and Accident
  • High School Diploma or GED
  • Basic Computer Skills
  • Vibrant and Enthusiastic personality
  • Type at least 35 WPM
  • Flexible in availability including holidays, weekends and evenings
  • Great attention to detail and listening skills
  • Ability to build rapport with clients

 


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Associate Data Manager

Contemporary Staffing Solutions is currently recruiting experienced Data Managers for a Contract opportunity in Rockville, MD.

Responsibilities of the Associate Data Manager:

  • Help to collect, analyze and provide research data to customers.
  • Provide operational in project planning specifically focused on data management concerns.
  • Work alongside data management and customers on defining and reviewing data specifications y conducting test data transfer and approval.
  • Help to define database set up and tests to make sure desired results are attainable.
  • Aid in dataset preparation process.
  • Collaborate with others in the design, documentation, testing and implementation of clinical data management systems.

Requirements of the Associate Data Manager:

  • Associate degree
  • 2+ years' related experience
  • Strong oral and written communication
  • Proficiency in Microsoft Office
  • Ability to multi-task effectively

 


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Administrative Assistant

Contemporary Staffing Solutions is currently seeking experienced Administrative Assistants for a Contract opportunity in Jobstown, NJ.

Responsibilities of the Administrative Assistant:

  • Answer all incoming calls in a professional and courteous manner.
  • Print drawings, blueprints, and create books for bids.
  • Print schedules.
  • Collect all paperwork, and file it in the appropriate locations.
  • Perform other duties as assigned.

Requirements of the Administrative Assistant:

  • Proficiency in Microsoft Office
  • Comfortable asking questions or help
  • Strong oral and written communication
  • Ability to multi-task effectively

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Customer Care Advocate

Contemporary Staffing Solutions is currently seeking qualified Customer Care Advocates for a Contract position in Mt. Laurel, NJ.

Responsibilities of the Customer Care Advocate:

  • Answer incoming calls regarding address changes, invoices, and charging questions.
  • Process requests for contract changes, invoicing issues, and payment history.
  • Follow up on earlier calls to perform quality assurance.
  • Upsell products while on the phone with clients.
  • Perform additional duties as assigned.

Requirements of the Customer Care Advocate:

  • High School diploma, college degree preferred
  • At least 2 years' Customer Service/ Call Center experience
  • 1 year leasing experience preferred
  • Strong oral and written communication
  • Ability to multi-task effectively

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Benefits Analyst

Contemporary Staffing Solutions is currently seeking qualified Benefit Analysts for a Contract position in Minneapolis, MN.

Responsibilities of the Benefits Analyst:

  • Enter all data into the database.
  • Review information as it comes into the system to ensure accuracy.
  • Provide follow up to clients with information regarding their benefits.
  • Reach out to appropriate parties regarding missing data and errors found in the system.

Requirements of the Benefits Analyst:

  • High School diploma, Some college preferred
  • At least  year of data entry experience in a corporate environment
  • Strong oral and written communication
  • Excellent attention to detail
  • Proven ability to solve issues

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Payroll Manager

Contemporary Staffing Solutions is currently seeking qualified Payroll Managers for a Direct Hire opportunity in Philadelphia, PA.

Responsibilities of the Payroll Manager:

  • Hold employees accountable to achieve team goals and work plans by ensuring team members have the proper skills and training to complete tasks successfully.
  • Design, prepare, distribute, and report payroll calculation of wages, overtime, benefits deductions, garnishments, taxes, etc.
  • Maintain levies and domestic orders as necessary.
  • Ensure all payments are timely and accurate.
  • Create reports using ADP or Excel as needed.
  • Manage the timekeeping system for all employees.
  • Perform reconciliations and audits for the company.
  • Develop and conduct training for internal and external staff on payroll processes.

Requirements of the Payroll Manager:

  • Bachelor's degree in Business or Accounting 
  • 5+ years' experience managing a payroll department
  • ADP and Kronos experience
  • Knowledge of accounting procedures and concepts 
  • American Payroll Association certification preferred

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Foreclosure Paralegal

Contemporary Staffing Solutions is currently seeking experienced Foreclosure Paralegals for a Direct Hire opportunity in Center City, Philadelphia.

Company Perks:

  • 20 days PTO
  • Provides 2x annual salary in life insurance
  • Named a "Top 100" law firm in Philly area
  • Lunch and learns once a quarter with the managing partner

Responsibilities of the Foreclosure Paralegal:

  • Research and find answers on a plethora of cases in a high volume area.
  • Provide findings to attorneys and answer any initial questions they may have.
  • Keep up to date in all areas of litigation, corporate and bankruptcy.
  • Act as the point of contact for borrowers and counsel regarding loan modifications.

Requirements of the Foreclosure Paralegal:

  • Familiar with rules of civil procedure in PA, NJ, State and federal courts
  • Prior experience as a Foreclosure Paralegal
  • Understanding of document production, bankruptcy filings and sheriff's sales
  • Knowledge of DE practice and procedures preferred

 


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Sr. Systems Admin

Contemporary Staffing Solutions Technical Division is currently seeking qualified Sr. Systems Admins for a Contract opportunity in Norristown, PA.

Contract Length: 6 month contract potential to hire

Responsibilities of the Sr. Systems Admin:

  • Install, configure, upgrade, test and support all hardware and software (including operating system installs), maintain required shell scripts to ensure efficient and cost effective production operations globally
  • Global system monitoring for server and storage, analysis and performance tuning; advanced troubleshooting of system hardware, software, networks and operating systems; performing system load/stress testing; escalating application issues to vendors
  • Develop system access policies and procedures following security best practices, monitor and control of infrastructure application security.  Provide primary response and intervention for Information Technology related security incidents and violations globally
  • Gathering system requirement and delivering to system specifications, implementing data access security requirements, designing system infrastructure, planning and selection of infrastructure hardware, installation, configuration and testing of PC and server hardware, software, LAN and WAN networks, and developing operational policies and procedures. 
  • Create and maintain method for system/data protection that is consistent with business data retention plans.  Develop and maintain global documentation for all data protection standards and procedures.
  • Develop, test, evaluate, and install enhancements and new software.  Remain current with new security and network monitoring technologies, applicable laws and regulations.

Requirements of the Sr. Systems Admin:

  • Bachelor’s degree in Computer Science or related field desired
  • Minimum of 10 years of experience in System Administration
  • Windows Server 2008 through 2016, VM Ware, Exchange 2010-2013
  • Additional certifications desired: ITIL, Cisco, VoIP, Storage/SAN, Security, data protection
  • Passion for teamwork, problem solving and advancing technology
  • Exceptional customer service skills
  • Ability to identify potential issues before they arise and take proactive measures
  • Excellent verbal and written communication skills
  • Must be outgoing and organized
  • Working in a Global environment, thinking globally

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Jr. Recruiter CSS Internal


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HR Business Partner

Contemporary Staffing Solutions is currently seeking experience HR Business Partners for a Direct Hire opportunity in Philadelphia, PA.

This individual will be responsible for analyzing HR metrics and Business data to create strategies for improvement within the organization.

Responsibilities of the HR Business Partner:

  • Share knowledge with clients on policies, procedures and practices in relation to Employee Relations issues.
  • Analyze HR metrics and performance data to come to the most efficient and beneficial strategy in improving company policies.
  • Provide insight on daily Employee Relations and Labor Relations issues.
  • Develop recruitment strategies including review of all current job postings and developing a plan to improve on present procedures.
  • Ensure that all HR related programs are in compliance with company policy.
  • Act as main point of contact for on-site interviews. Determine and extend offer letters to eligible candidates.
  • During probationary period, follow up on all new hire performance through conversations with management.

Requirements of the HR Business Partner:

  • Bachelor's degree
  • SHRM-CP or SHRM-SCP certification required or must be willing to acquire within two years in role
  • At least 4 years of HR Generalist experience
  • Understanding of general HR functions
  • Proficient in Microsoft Office
  • Experience with HRIS preferred

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Academic Coordinator

Contemporary Staffing Solutions is currently recruiting Academic Coordinators for a Contract opportunity in Philadelphia, PA.

Contract Length: Until 4/18

Hours: Part-Time MWF: 8:30am - 2:30pm

Responsibilities of the Academic Coordinator:

  • Provide administrative support to the department. This includes, but is not limited to:
    • Email correspondence
    • Calendar management
    • Communicate with faculty
  • Print and distribute materials to the proper parties.
  • Aid in the administration of exams for the department.
  • Collect all course material and post openings on website.
  • Perform other duties as assigned.

Requirements of the Academic Coordinator:

  • Bachelor's degree
  • Experience working in an office environment
  • Proficient in Microsoft Office.
  • Experience in Blackboard Learn preferred

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Packaging Designer

Contemporary Staffing Solutions is currently recruiting qualified Packaging Designers for a Contract opportunity in Philadelphia, PA.

Responsibilities of the Packaging Designer:

  • Design, size and layout of packaging.
  • Help to design major packaging for new lines.
  • Ensure correct legal information, country of origin, UPC's, warnings and translating.
  • Check incoming proofs for all packaging produced.
  • Send packaging to printers and proofs to proper recipients in a timely manner.
  • Include the correct ink colors for each job on the file.

Requirements of the Packaging Designer:

  • Bachelor's degree
  • 3-5 years' related experience.
  • Proficient in various software upgrade programs
  • Excellent oral and written communication
  • Advanced in Adobe Creative Suite
  • Ability to perform basic mathematical equations

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Credit Analyst

Contemporary Staffing Solutions is currently seeking qualified Credit Analysts for a Direct Hire opportunity in Philadelphia, PA. 

Benefits the Company Offers:

  • Annual Salary
  • Medical, Dental and Vision
  • Life and Disability Insurance
  • 401K
  • Paid Vacation

Responsibilities of the Credit Analyst:

  • Prepare Credit Memorandums and financial analyses. Submit information to the proper parties for approval.
  • Perform and transcribe financial analysis on current and future customers as requested by loan department.
  • Oversee all loan agreements to ensure compliance, report findings and prepare exception reports.
  • Work alongside with the Loan Operations Department.
  • Prepare and review management reports including documentation exceptions, collateral margins, and other reports.
  • Perform other duties as assigned.

Requirements of the Credit Analyst:

  • Bachelor's degree in Accounting or Finance preferred
  • Experience in analysis of individual and business tax returns
  • 3-5 years experience working within credit analytics
  • Excellent oral and written communication
  • Experience with C&l loans, CRE & Commercial Construction Loans

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Accountant

Contemporary Staffing Solutions is currently recruiting experienced Accountants for a Direct Hire opportunity in Philadelphia, PA.

Company Perks:

  • Continued software training available
  • 10% 401K match
  • Performance based incentives
  • Career Coaching and Development
  • $100 referral program
  • Comprehensive benefits package including vision, dental and medical

Responsibilities of the Accountant:

  • Aid in monthly general ledger closing.
  • Prepare, analyze, and report for the annual budge.
  • Create corporate finance reports, financial statements and special records for Upper Management.
  • Manage accounting for investment portfolios and reconciliations.
  • Spearhead the yearly corporate audit process.

Requirements of the Accountant:

  • Bachelor's degree
  • 3-5 years' Accounting experience
  • CPA or CPA candidate preferred
  • Oracle experience a plus
  • Proficiency in Microsoft Office

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Product Designer

Contemporary Staffing Solutions is currently recruiting experienced Product Designers for a Direct Hire opportunity in Philadelphia, PA.

Responsibilities of the Product Designer:

  • Aid in the design and development of new product lines.
  • Develop ides and concepts for new products, programs, and displays.
  • Maintain up to date on all new findings within the market and implement information into future product designs.
  • Assist with sales presentations.
  • Help train new Product Designers on procedures and answer an questions.
  • Perform other duties as assigned.

Requirements of the Product Designer:

  • Bachelor's degree in Art 
  • At least 5 years' related experience
  • Excellent skills in Adobe Creative Suite software
  • Proficiency in Microsoft Office
  • Strong oral and written communication

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Assistant Advertising Production Designer

Contemporary Staffing Solutions is currently seeking Assistant Advertising Production Designers for a Direct Hire opportunity in Philadelphia, PA.

Responsibilities of the Assistant Advertising Production Designer:

  • Edit digital imaging including basic clipping, image retouching, and color correction using Photoshop.
  • Ensure the follow through from concept layout to final production of materials.
  • Aid in the design of graphics for print media.
  • Update design skills as software updates become available.
  • Maintain digit files in the database.
  • Assist with other projects as assigned.

Requirements of the Assistant Advertising Production Designer:

  • Bachelor's degree in Art
  • 1+ year related experience
  • Proficient in Adobe Creative Cloud
  • Graphic design skills
  • Basic mathematical skills

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Art Assistant

Contemporary Staffing Solutions is currently seeking Art Assistants for a Contract opportunity in Philadelphia, PA.

Responsibilities of the Art Assistant:

  • Create images for all presentations and maintain them in the company database.
  • Update production files as new information comes in.
  • Keep track of art and printing supplies. Order new supplies as needed.
  • Take pictures and make adjustments to planograms.
  • Print artwork files for markups.
  • Assist in other projects as assigned.

Requirements of the Art Assistant:

  • Bachelor's degree in Art required
  • 1-2 years' professional experience or co-op experience
  • Ability to perform basic computer functions
  • Knowledge of Illustration, Photoshop required. Indesign knowledge a plus
  • Strong oral and written communication

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Business Analyst (Junior/Senior)

Contemporary Staffing Solutions Technical Division is currently recruiting for multiple Contract Business Analyst positions in Philadelphia, PA. 

Contract Length: 6-12 months

Responsibilities of the Business Analyst:

  • Transition the documented business requirements  into an actionable document by gaining approval from the business/user group so as to facilitate the development of accurate functional specifications.
  • Define business needs and detailed requirements including use case analysis.
  • Help users understand and navigate through newly developed software.
  • Coordinate user acceptance testing and sign off.
  • Recommend and/or perform appropriate business user training and workshops.
  • Initiate and monitor all change requests to ensure timely and accurate solutions.
  • Develop project charters and other project documentation, including but not limited to quick reference guides, training guides, release notes, etc.
  • Serve as scrum master on Agile projects as assigned.
  • Be responsible and accountable to ensure that project information is up-to-date and complete if/when no project manager is assigned to a particular effort.

Requirements of the Business Analyst:

  • Bachelor's degree in Business or Information Technology or equivalent work experience
  • 5+ years related experience as a BA
  • Experience in Agile frameworks/development/process - leading scrums, creating backlogs, etc.
  • Proficiency in MS Office – Visio, MS Project required
  • JIRA experience

 

 


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Audit Associate

Contemporary Staffing Solutions is recruiting qualified Audit Associates for a Direct Hire opportunity in Philadelphia, PA.

Company Perks:

  • Continued software training available
  • 10% 401k matching
  • Performance based incentives
  • Career Coaching and Development
  • $100 referral program
  • Comprehensive benefits package including vision, dental and medical

Responsibilities of the Audit Associate:

  • Prepare documents that accurately and sufficiently support the testing conducted.
  • Communicate results for corrective action based on testing performed to management.
  • Prepare formal Audit Memos/Reports in accordance with department standards and taking the feedback received from management throughout audit process.
  • Perform other duties required which include assisting with department initiatives.

Requirements of the Audit Associate:

  • Bachelor's degree in Business Administration, Finance, or Accounting
  • 2+ years' audit experience in finance preferred
  • 4+ years' total audit experience
  • Certification (CIA, CFSA, CPA) or in process of completion
  • Familiarity with regulatory requirements

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Helpdesk Analyst

Contemporary Staffing Solutions Technical Division is currently recruiting qualified Helpdesk Analysts for a Contract opportunity in Malvern, PA.

The IT Helpdesk Technician is an integral role on the IT Operations team.  As a department, the IT Operations team is responsible for all IT Infrastructure from corporate phone system, desktop/laptop, and back-office business systems to severs, SAN, network, and all data center components.  The IT Helpdesk Technician is responsible for providing front-line support and guidance related to computer systems, software, and hardware while providing first class customer service.

Company Perks:

  • Complimentary breakfast and lunch provided daily
  • Unlimited drinks and ice cream
  • Beautiful natural scenery surrounding campus
  • Natural walking paths

Responsibilities of the Helpdesk Analyst:

  • Analyze and resolve support requests via ticket, email, and phone.
  • Groom and route incoming tickets to appropriate team members.
  • Maintain issue ownership until resolution.
  • New User setups including:
  • Active Directory account creation
  • Mailbox creation
  • Desktop imaging
  • Desktop configuration
  • User device orientation
  • PC/laptop equipment refreshes.
  • Support and troubleshoot conference room AV systems.
  • Promoting a professional helpdesk image.

Requirements of the Helpdesk Analyst:

  • Desktop/laptop: imaging and user migration
  • Microsoft Active Directory:  account creation, password reset, group membership
  • Windows 7 & Microsoft Office
  • Logical Problem Solving & Troubleshooting
  • Ability to work in a fast-paced environment
  • Working knowledge of general networking
  • Effective Communication skills (oral and written).
  • Ability to manage priorities and work independently.

Education Experience:

  • Minimum of 2 years’ experience in a helpdesk technician capacity.
  • IT certification (A+) or IT college coursework is preferred, but not necessary.

Special Working Conditions and Physical Demands:

  • Must be able to lift up to 50lbs., bend, stretch, twist, reach.
  • Non-traditional Institutes work hours may be required on an emergency, pre-scheduled, or project basis.

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Business Analyst

Contemporary Staffing Solutions Technical Division is currently recruiting qualified Business Analysts for a Contract position in Wilmington, DE.

Business analysts play a key role in aligning the needs of the business with the technology solution being delivered. The BA works in close proximity to the development team, product owner and other stakeholders to keep track of the goals and objectives of the project.
At times the BA may need to serve as a proxy product owner, especially while representing the product owner with a remote development team.

Responsibilities and Requirements of the Business Analyst:

  • Must collaborate with the Product Owner (PO) to work on the product vision and objectives in the near term as well as the long term
  • Help define and work out user journeys
  • Work with the Scrum master and PO to come up with a communication plan, milestone plans and release plans
  • Should be able to work with the PO on story map development
  • Should be able to handle JIT (Just in time) requirements, to decompose and distill the information making sure minimum impact to stories in play
  • Should be familiar with INVEST criteria of user story writing and have experience in Story backlog management
  • Should be able to appreciate the complexity of the domain with implications to compliance and regulatory due to any proposed solution
  • Must have demonstrated ability to identify issues, risks and help guide the Scrum Master and PO on mitigation strategies
  • Must ensures that all requirements support the delivery of business value, fulfill goals and objectives, and meets a stakeholder need
  • Have excellent decision making and problem solving skills
  • Must have experience with working in multicultural, distributed teams across the globe
  • Must have credit card industry background
  • Previous experience of working in Marketing domain especially Campaign Management preferred.

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Marketing Assistant

Contemporary Staffing Solutions is currently recruiting qualified Marketing Assistants for a Contract opportunity in Philadelphia, PA.

This individual will be directly supporting the Marketing and Creative Services department in a wide range of administrative duties.

Responsibilities of the Marketing Assistant:

  • Answer questions regarding graphics orders and any follow ups to expedite the delivery process of orders.
  • Develop correspondence, emails, agendas, and other documents as assigned.
  • Create work orders. File and archive graphics and marketing orders.
  • Coordinate the materials for meetings, workshops and special conferences.
  • Manage the photography schedule for company meetings.
  • Process vendor invoices and prepare documentation to submit for approval.
  • Perform other duties as assigned.

Requirements of the Marketing Assistant:

  • Bachelor's degree
  • 3-5 years' related experience
  • Strong oral and written communication skills
  • Proficient in Microsoft Office
  • Ability to meet deadlines

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Data Technician

Contemporary Staffing Solutions is currently seeking qualified Data Technicians for a Contract to Hire opportunity in Rockville, MD.

Responsibilities of the Data Technician:

  • Process all incoming ECGs and evaluate to ensure accuracy of data.
  • Track and confirm receipt of data. Maintain detailed data inventory.
  • Record all information into company system.
  • Aid in the design of data capture processes.
  • Format and organize data to support clinical review and statistical analysis.
  • Collaborate with others within the organization in the review of process improvements based on improved operations, methods or technology.

Requirements of the Data Technician:

  • Associate degree
  • Clinical background or certification desirable
  • Experience working with clinical trials preferred
  • Functional knowledge of data management
  • Proficient in Microsoft Office especially Excel
  • Strong oral and written communication

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Indirect Tax Analyst

Contemporary Staffing Solutions is currently recruiting qualified Indirect Tax Analysts for a Direct Hire opportunity in Radnor, PA.

Company Perks:

  • Organized walks with team
  • Company lunches
  • Lively work environment
  • Involved in numerous charitable endeavors

Responsibilities of the Indirect Tax Analyst:

  • Prepare sales and use tax returns
  • Maintain database with updates regarding client tax notices and inquiries.
  • Analyze and reconcile data to support the tax compliance process.
  • Aid in the implementation of automated tax technology solutions.
  • Reconcile client's Internal Sales & Use Tax General Ledger Account.
  • Perform other tasks as necessary.

Requirements of the Indirect Tax Analyst:

  • Bachelor's degree in Accounting
  • 2+ years' experience in Sales & Use Tax
  • Proficient in Microsoft Excel and Word
  • Microsoft Access experience preferred
  • Up to 10% travel
  • Ability to work overtime as necessary

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UI Developer

Contemporary Staffing Solutions Technical Division is currently seeking qualified UI Developers for a Contract opportunity in Philadelphia, PA

Duration: 6-12 months with potential to extend or go full time

The User Interface Designer and Developer will have the ability to work in a fast-paced company building internal products and solutions that are leading and changing the legal industry. Working within a small UX team within an IT department, you’ll create beautiful, intelligent UI designs that delight and engage users, helping them complete their tasks with ease. You’ll work closely with UX and UI designers, project managers, business analysts, developers, and other internal teams to help deliver exceptional web and mobile apps.

Responsibilities of the UI Developer:

  • Work as a team member on projects to create new applications and enhance/rebrand existing applications to align with Firm brand guidelines and best practices. Working with in-house and off-shore vendor resources as needed.
  • Work independently on small to medium projects to update applications and intranet sites as requested by the business
  • Translate business requirements, concepts, wireframes, and low-fidelity prototypes into attractive designs and prototypes that focus on business processes and user interaction.
  • Provide production level assets and front-end code (HTML/CSS) to mid-tier and back-end developers as needed.
  • Help create and manage asset libraries, style guides, and design pattern libraries and provide guidance to developers in implementing styles
  • Work with developers and QA to ensure design implementation is polished and behaves as intended
  • Collaborate with the team and comfortably provide feedback to designers and developers
  • Assist UX Designer with low-fidelity wireframes, prototypes, and research when needed

Requirements of the UI Developer:

  • 2-3 years designing and developing visually engaging data and task-driven web applications
  • Formal design education or comparable work experience
  • Strong understanding of visual design and UI design principles for web applications
  • Photoshop, Illustrator, Sketch/Adobe XD, Axure/Balsamic design experience (Zeplin a plus)
  • Expertise developing in HTML and CSS (SASS, JavaScript, .NET, and/or Sharepoint experience a plus)
  • Experience working in an agile, collaborative environment with issue tracking and wiki tools (i.e. JIRA, Confluence or similar)
  • Basic knowledge of web accessibility and usability best practices
  • Experience in responsive design, mobile first, and mobile app design a plus
  • Interactive data visualization and/or information design experience a plus
  • Strong communication skills

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Receptionist

Contemporary Staffing Solutions is currently recruiting experienced Receptionists for a Contract opportunity in Berwyn, PA.

This ideal candidate will have the ability to provide general office support to the firm in an efficient and timely manner. This individual will manage the duties of the front desk daily including the welcoming of guests and visitors, coordinating all activities, distribute correspondence, and answer incoming phone calls.

Responsibilities of the Receptionist:

  • Greet customers and visitors as they walk in the door. Direct guests to the appropriate locations.
  • Answer, screen, and forward calls to the appropriate parties.
  • Sort and distribute mail and deliverables.
  • Arrange travel and accommodation's as requested.
  • Maintain documentation through scanning and filing.
  • Generate and maintain information in the CRM system.
  • Order supplies for the office as necessary.
  • Update calendars and schedule meetings.

Requirements of the Receptionist:

  • High School diploma
  • Prior experience as a receptionist
  • Positive and friendly demeanor
  • Strong oral and written communication skills
  • Computer literacy especially in Microsoft Office

 


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Jr. Survey Programmer

Contemporary Staffing Solutions Technical Division is currently recruiting qualified Jr. Survey Programmers for a Direct Hire opportunity in Southampton, PA.

The ongoing mission of a survey programmer is to turn a survey questionnaire into an error-free online survey. The role is designed for someone who has some experience programming market research surveys (preferably complex ones). The actual programming is executed using a combination of a front-end survey tool and backend scripting (for complex features). The survey programmer will work alongside project managers and quality assurance specialists to ensure that the programmed survey meets and exceeds client expectations. Additionally, you will have the ability to work with our software engineers and designers to improve the survey experience for all survey respondents. We're looking for someone who is comfortable navigating complex survey logic, communicates effectively and works well with others, and is interested in having a hand shaping the survey experience for thousands of medical professionals and patients. 

Responsibilities of the Jr. Survey Programmer:

  • Analyzing a survey questionnaire and estimating project hours
  • Turning a questionnaire document into an online survey using the Decipher survey tool
  • Testing survey programs to ensure that they are error-free and meet client expectations
  • Working with project managers to ensure that client expectations are met and exceeded
  • Communicating with clients to obtain clarifications and/or to resolve survey programming issues
  • Identifying and assessing scope changes
  • Troubleshooting and resolving issues with programmed surveys
  • Reviewing collected data for outliers, skip logic issues, or inconsistencies
  • Working with the engineering team to improve the quality of our surveys

Requirements of the Jr. Survey Programmer:

  • Experience with programming market research surveys (not required, but strongly preferred)
  • Experience with programming surveys in Decipher (not required, but preferred)
  • Intermediate level skills with Python 2.7 (or other languages), XML, HTML, JavaScript, and CSS “OR” have strong problem solving skills with the ability to learn things quickly in a challenging environment and think outside the box
  • Knowledge of the Microsoft Office suite

Preferred qualities of the Jr. Survey Programmer:

  • positive, can-do attitude of "bring it on"
  • driven, always looking to do more
  • accountable, ownership over work
  • team player, team > self
  • obsessive over details and quality
  • great at communicating, verbal and written
  • curious, always enthusiastic to learn new things
  • giving, loves to help others.
  • nerdy, if you are, you know it

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Trade Associate

Contemporary Staffing Solutions is currently recruiting Trade Associates for a Contract to Hire opportunity in Dresher, PA.

Company Perks:

  • Rapid room for growth
  • After 6 months to a year, employee can work remotely
  • Ability to make own schedule

Responsibilities of the Trade Associate:

  • Aid in the processing of initial account setup and the registration of broker verification.
  • Perform quality control checks.
  • Process trade files, manual trades, and trade messaging.
  • Keep track of the trade mailbox and respond to inquiries.
  • Resolve high priority trade assertions.

Requirements of the Trade Associate:

  • Bachelor's degree in Business, Mathematics, Computer Science or related field
  • Internship in processing or previous work in a bank setting preferred
  • Experience in the trade or retirement industry
  • Strong oral and written communication skills
  • Proficiency in Microsoft Word and Excel

View details

Account Executive CSS Internal

Looking to take your career to the next LEVEL?!

Contemporary Staffing Solutions, one of Phoenix’s premier Staffing and Solutions providers is looking to expand its Sales Team to keep up with its record growth!

Come join our deeply tenured company that provides world class resources and customer service to its clients!

Specifically, we are seeking candidates who are:

  • Experienced in New Business and Existing Account Development
  • Proven Relationship Builders
  • Driven to SUCCEED
  • MONEY motivated
  • Self-starters
  • Experienced with handling rejection
  • Coachable
  • Thick skinned
  • Confident
  • Willing to work hard and be part of a WINNING TEAM

Requirements:

  • Bachelors Degree
  • Minimum of 2 years stable sales experience

View details

Staffing Specialist CSS Internal

Contemporary Staffing Solutions is currently staffing a Recruiter for an Internal Direct Hire position in our Philadelphia, PA office.

A highly energetic, polished professional who will continue to build relationships with our current customers, develop new business and be a leader within the Phoenix Office participating on the recruiting team. Exceptional interpersonal skills needed to interact with major clients and cultivate strong relationships. Strong communication skills needed to prove that you are an internal leader who is part of a team. This person will have the ability to analyze information to help make sound business decisions as well as manage time effectively through strong organization, multi-tasking, and quality project management skills. They will anticipate problems and work proactively to solve them through creative thinking. Must have the ability to travel locally and/or work extended hours when necessary.

Responsibilities of the Staffing Specialist:

  • Analyze client requirements against qualifications of candidates and match the best candidate with client needs.
  • Package the candidate for presentation to client. Present job opportunity to the candidate and negotiate compensation package.
  • Manage to focus on bringing in new business while farming an existing base of clients with creative solutions.
  • Recruit qualified candidates by engaging in sourcing activities to include, but not be limited to: market research (i.e., referrals, job fairs, job boards, etc.), identifying candidate sources, cold calling, recruiting calls, attending seminars and networking events.
  • Determine and implement appropriate recruiting techniques for market, industry, skill set, and region.
  • Evaluate market conditions and ensure candidate inventory population stays at appropriate levels to accommodate anticipated client demand.
  • Qualify candidates by conducting telephone and in-person interviews to obtain work history, education, training, job skills, and salary requirements.
  • Complete appropriate reference checks on candidates to ensure authenticity of stated skills and experience.
  • Coordinate applicable background/drug testing investigations.
  • Prep and debrief the candidate. Provide coaching and advice to the candidate throughout the client interview process to include counter offers and job transition.
  • Conduct follow-up activities with the candidate to ensure candidate satisfaction.
  • Supervise and manage candidates on assignment; counsel and discipline candidates; be directly involved in termination decisions.
  • Engage in candidate quality assurance, candidate retention and extension, lead generation, remarketing, and assignment end.
  • Work closely with Account Manager in activities directly related to candidate quality assurance, lead generation, and candidate satisfaction.
  • Develop and execute daily plan.
  • Maintain consistent and planned communication with established and targeted clients to ensure successful business development.
  • Develop a 30-60-90 day marketing plan to create a strategic sales initiatives.
  • Create an effective sales strategy to increase sales, develop new accounts and increase revenue of existing accounts through cold-calling and other sales activities.
  • Work with all divisions (Professional Search and IT) to create a successful “cross-selling” plan.
  • Achieve 100 minutes of quality conversations each day with prospective clients in an effort to obtain updated information & schedule appointments.
  • Schedule 5-6 client appointments weekly.
  • Accurately articulate our services to prospects, lapsed clients and new contacts within our client base.
  • Research via social networking tools to increase # of companies and contacts with in companies, and ultimately set meetings up.
  • Creatively & consistently work with all internal and external colleagues to increase the number of leads you acquire each week.
  • Ask & document qualifying questions while on the phone with potential clients.
  • Recommend business solutions based on customer needs and specifications.
  • Ability to articulate and cross-sell prospects/targets on all CSS business Units competitive advantages.
  • Update Database daily.
  • Follow up on inquiries & leads with appropriate documents and urgency.
  • Ability to overcome objections by discussing CSS Features and Benefits.

Requirements of the Staffing Specialist:

  • Bachelor's Degree is required.
  • 1-2 years of Management experience.
  • Prior staffing industry or recruiting experience. (preferred but not required)
  • Experience managing B2B client relationships. (preferred but not required)

View details

Account Executive CSS Internal

Contemporary Staffing Solutions is currently recruiting an Account Executive for a Direct Hire position in Mount Laurel, NJ.

The Contemporary Staffing Account Executive is accountable for creating and implementing successful sales strategies via new business development and existing account penetration.

Responsibilities of the Account Executive:

  • Client Development Activities:
    • Identify potential end-users and decision makers.
    • Establish contact relationships to build upon the business and obtain referrals.
    • Identify cross-selling opportunities for other CSS Business Units.
    • Identify national/third-party MSP/VMS opportunities.
    • Schedule and conduct new client visits.
    • Planned and consistent communication to prospective clients to obtain and close agreements for services.
    • Consistently identify new client contacts within existing accounts to ensure account penetration.
    • Establish client expectations and share with internal staff.

 

  • Sales Development Activities
    • Develop a 30-60-90 day marketing plan to create a strategic sales initiative.
    • Source, research and qualify leads/targets for tier 1, 2 and 3 level accounts consistently maintaining 30 for each.
    • Actively promote CSS Business Units and Program Solutions through participation in professional associations, trade shows and other public relations opportunities.
    • Monitor, compile and analyze information on competitors to assist with the creation of an enhanced marketing plan.
    • Minimum of 250 dials weekly to achieve successful connect ratio.
    • Minimum of 10 qualified weekly appointments.
    • Conduct minimum of 25 “warm” canvass calls weekly.
    • Develop value-driven presentations for delivery during client visits.
    • Consistently and accurately update CRM system for effective communication and creation of touch plan.
    • Obtain two new tangible job orders weekly.

Requirements of the Account Executive:

  • BA/BS degree along with a minimum of 2-3+ years of Sales experience, preferably within a service related industry
  • Excellent presentation skills
  • Strong verbal and written communication skills as well as problem solving skills
  • Excellent relationship-building skills
  • Goal-oriented and self-motivated
  • Good planning and organizational skills necessary to achieve business goals
  • Ability to work independently with minimal supervision
  • Ability to travel and/or work extended hours when necessary

View details

Technical Account Manager CSS Internal

Contemporary Staffing Solutions is currently recruiting Technical Account Managers for an internal Direct Hire opportunity in Media, PA.

The Account Manager is responsible for developing new business, growing revenue and providing superior client service.    You will be responsible for cold calling, setting client meetings, creating proposals, presenting proposals, landing accounts and providing ongoing client support to ensure the development of solid, long-term client relationships.  You will be working in a team environment.

Responsibilities of the Technical Account Manager:

  • Develop client relationships with both new to CSS Clients and existing CSS Clients
  • Generate / close job orders
  • Assist Recruiting Team in the identification of prospective contractors
  • Obtain market knowledge of the following:
  • Information technology projects/staffing needs
  • Current rates for Information Technology services
  • Complete sales projections
  • KnowledgeofCSS-Tec
    • “What We Sell” (service lines)
    • UBCs (Unique Buying Criteria)
  • Accountability

You will have an annual sales quota.  You will also set annual goals with your manager.  These goals will focus on what you and CSS Tec need to accomplish jointly together.  Monthly goals will be set that relate to your annual goals.  This plan will focus on the skills, activities and initial financial projections CSS expects from you as an Account Manager.

  • Collections (assist accounts receivables when required)
  • com maintenance (CSS Tec’s sales and accounting CRM)
  • Management of on-site employees as required
  • Calculating and ensuring acceptable margins on deals you close
  • Accountable for:
    • Interview / Hire Ratios
    • Work as a Team Member within the Team
    • Quality Assurance (Ensure CSS Team Quality)
  • Develop contacts in local networking organizations
  • Knowledge of CSS sales Methods
  • Mentoring of other employees as needed

Requirements of the Technical Account Manager:

  • Bachelors Degree
  • Prior sales experience – Ideally selling professional services of some type
  • Thrive working in a high pressure, fast paced, metrics driven environment
  • Superior communication (both oral and written), organizational and presentation skills
  • Strong relationship building and follow up skills
  • Consistent track record of success

View details

Staffing Specialist CSS Internal

Contemporary Staffing Solutions is currently recruiting Staffing Specialists for an internal Direct Hire opportunity in New Castle, DE.

The ideal candidate must be a highly energetic, polished professional who will continue to build relationships with our current customers, develop new business and be a leader within the New Castle, DE Office participating on the recruiting team.  Exceptional interpersonal skills needed to interact with major clients and cultivate strong relationships.  Strong communication skills needed to prove that you are an internal leader who is part of a team.  This person will have the ability to analyze information to help make sound business decisions as well as manage time effectively through strong organization, multi-tasking, and quality project management skills.  They will anticipate problems and work proactively to solve them through creative thinking.  Must have the ability to travel locally and/or work extended hours when necessary. 

Responsibilities of the Staffing Specialist:

  • Analyze client requirements against qualifications of candidates and match the best candidate with client needs.
  • Package the candidate for presentation to client. Present job opportunity to the candidate and negotiate compensation package.
  • Manage to focus on bringing in new business while farming an existing base of clients with creative solutions for the account management responsibilities of the Sr, Staffing Specialist.  
  • Recruit qualified candidates by engaging in sourcing activities to include, but not be limited to: market research (i.e., referrals, job fairs, job boards, etc.), identifying candidate sources, cold calling, recruiting calls, attending seminars and networking events.
  • Determine and implement appropriate recruiting techniques for market, industry, skill set, and region.
  • Evaluate market conditions and ensure candidate inventory population stays at appropriate levels to accommodate anticipated client demand.
  • Maintain ongoing relationships with candidates not currently on assignment.
  • Qualify candidates by conducting telephone and in-person interviews to obtain work history, education, training, job skills, and salary requirements.
  • Complete appropriate reference checks on candidates to ensure authenticity of stated skills and experience.
  • Coordinate applicable background/drug testing investigations.
  • Prep and debrief the candidate. Provide coaching and advice to the candidate throughout the client interview process to include counter offers and job transition.
  • Conduct follow-up activities with the candidate to ensure candidate satisfaction.
  • Supervise and manage candidates on assignment; counsel and discipline candidates; be directly involved in termination decisions.
  • Engage in candidate quality assurance, candidate retention and extension, lead generation, remarketing, and assignment end.
  • Work closely with Account Manager in activities directly related to candidate quality assurance, lead generation, and candidate satisfaction.
  • Develop and execute daily plan.

Requirements of the Staffing Specialist:

  • Bachelors Degree preferred plus 2 years of related experience or equivalent combination of education and experience is required.
  • Demonstrated ability to effectively prioritize work assignments while managing multiple priorities
  • Excellent verbal and written communication skills
  • Proven ability to effectively interact with all levels of individuals i.e., customers and employees
  • Proven customer service skills
  • Proven self-starter and team leader

View details

Account Executive CSS Internal

Contemporary Staffing Solutions is currently recruiting an Account Executive for a Direct Hire position in New Castle, DE.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master new technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and a strong desire to help a business grow.

Responsibilities of the Account Executive:

  • Client Development Activities
    • Identify potential end-users and decision makers
    • Establish contact relationships to build upon the business and obtain referrals
    • Identify cross-selling opportunities for other CSS Business Units
    • Identify national/third-party MSP/VMS opportunities
    • Schedule and conduct new client visits
    • Planned and consistent communication to prospective clients to obtain and close agreements for services.
    • Consistently identify new client contacts within existing accounts to ensure account penetration.
    • Establish client expectations and share with internal staff.
  • Sales Development Activities
    • Develop a 30-60-90 day marketing plan to create a strategic sales initiative.
    • Source, research and qualify leads/targets for tier 1, 2 and 3 level accounts consistently maintaining 30 for each.
    • Actively promote CSS Business Units and Program Solutions through participation in professional associations, trade shows and other public relations opportunities.
    • Monitor, compile and analyze information on competitors to assist with creation of an enhanced marketing plan.
    • Minimum of 250 dials weekly to achieve successful connect ratio
    • Minimum of 10 qualified weekly appointments
    • Conduct minimum of 25 “warm” canvass calls weekly
    • Develop value-driven presentations for delivery during client visits
    • Consistently and accurately update CRM system for effective communication and creation of touch plan
    • Obtain two new tangible job orders weekly

Requirements of the Account Executive:

  • Proven territory management skills and documented sales performance
  • Activity planning and forecasting skills
  • Excellent relationship-building skills
  • Strong communication and problem solving skills
  • Good planning and organizational skills necessary to achieve business goals
  • Ability to work independently with minimal supervision
  • Ability to travel and/or work extended hours when necessary
  • Minimum of three years of related experience in a fast-paced, multi-tasking sales environment
  • Four-year degree or five years of business (management) experience

View details

Search Consultant CSS Internal

CSS ProSearch is currently recruiting a Search Consultant for an Internal Direct Hire position in Mt. Laurel, NJ.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master new technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and a strong desire to help a business grow.

Responsibilities of the Search Consultant:

  • Responsible for full life-cycle recruitment nationwide of various positions with a strong focus on sales and sales management professionals.
  • Recruiting through the following channels: internet searches, LinkedIn, job postings, referrals, cold calling, networking.
  • Maintain flexible schedule to accommodate candidate for interview times or interview location.
  • Interview candidates over the phone and/or in person.
  • Identify and present opportunities for each candidate based upon skill set, job requirement, geographic location, salary requirements and overall qualifications.
  • Coach candidates on specific opportunities as well as interviewing techniques and tips.
  • Discuss order with hiring manager in order to get clear picture of what they are look for and to formulate a recruiting strategy.
  • Sell clients on candidates.
  • Set up interview at times convenient for both client and candidate.
  • Administer employee testing and/or background checks per clients request.
  • Act as intermediary between client and candidate to answer questions, concerns or assist in overcoming any objections.
  • Extend offer on behalf of client to candidate – responsibilities include presenting an offer and negotiation terms of offer.
  • Maintain positive working relationship with existing and new clients, including occasionally traveling to client location.
  • Solicit new business by cold calling, marketing or referrals.
  • Research prospective clients to develop a more expansive client list.
  • Follow-up with prospective companies to secure new job orders.
  • Maintain prospective and current client contacts in database.
  • Enter candidate information into database, updating on a daily basis if necessary.
  • Serve as contact at networking events or job fairs.
  • Follow-up with late paying clients.
  • Responsible for posting jobs on internet.
  • Maintain weekly call reports and resume our reports.

Requirements of the Search Consultant:

  • BA degree required along with a minimum of 2-4 years of related experience. 
  • Demonstrated ability to effectively prioritize work assignments while managing multiple priorities
  • Excellent verbal and written communication skills
  • Proven ability to effectively interact with all levels of individuals i.e., clients and candidates
  • Proven customer service skills
  • Proven self-starter

View details

Account Executive CSS Internal

Contemporary Staffing Solutions is currently recruiting an Account Executive for a Direct Hire position in King of Prussia, PA.

The Contemporary Staffing Account Executive is accountable for creating and implementing successful sales strategies via new business development and existing account penetration.

Responsibilities of the Account Executive:

  • Client Development Activities:
    • Identify potential end-users and decision makers.
    • Establish contact relationships to build upon the business and obtain referrals.
    • Identify cross-selling opportunities for other CSS Business Units.
    • Identify national/third-party MSP/VMS opportunities.
    • Schedule and conduct new client visits.
    • Planned and consistent communication to prospective clients to obtain and close agreements for services.
    • Consistently identify new client contacts within existing accounts to ensure account penetration.
    • Establish client expectations and share with internal staff.
  • Sales Development Activities
    • Develop a 30-60-90 day marketing plan to create a strategic sales initiative.
    • Source, research and qualify leads/targets for tier 1, 2 and 3 level accounts consistently maintaining 30 for each.
    • Actively promote CSS Business Units and Program Solutions through participation in professional associations, trade shows and other public relations opportunities.
    • Monitor, compile and analyze information on competitors to assist with the creation of an enhanced marketing plan.
    • Minimum of 250 dials weekly to achieve successful connect ratio.
    • Minimum of 10 qualified weekly appointments.
    • Conduct minimum of 25 “warm” canvass calls weekly.
    • Develop value-driven presentations for delivery during client visits.
    • Consistently and accurately update CRM system for effective communication and creation of touch plan.
    • Obtain two new tangible job orders weekly.

Requirements of the Account Executive:

  • BA/BS degree along with a minimum of 2-3+ years of Sales experience, preferably within a service related industry
  • Excellent presentation skills
  • Strong verbal and written communication skills as well as problem solving skills
  • Excellent relationship-building skills
  • Goal-oriented and self-motivated
  • Good planning and organizational skills necessary to achieve business goals
  • Ability to work independently with minimal supervision
  • Ability to travel and/or work extended hours when necessary

View details

Account Executive CSS Internal

Contemporary Staffing Solutions is currently recruiting an Account Executive for a Direct Hire position in Philadelphia, PA.

The Contemporary Staffing Account Executive is accountable for creating and implementing successful sales strategies via new business development and existing account penetration.

Responsibilities of the Account Executive:

  • Client Development Activities:
    • Identify potential end-users and decision makers.
    • Establish contact relationships to build upon the business and obtain referrals.
    • Identify cross-selling opportunities for other CSS Business Units.
    • Identify national/third-party MSP/VMS opportunities.
    • Schedule and conduct new client visits.
    • Planned and consistent communication to prospective clients to obtain and close agreements for services.
    • Consistently identify new client contacts within existing accounts to ensure account penetration.
    • Establish client expectations and share with internal staff.
  •  Sales Development Activities
    • Develop a 30-60-90 day marketing plan to create a strategic sales initiative.
    • Source, research and qualify leads/targets for tier 1, 2 and 3 level accounts consistently maintaining 30 for each.
    • Actively promote CSS Business Units and Program Solutions through participation in professional associations, trade shows and other public relations opportunities.
    • Monitor, compile and analyze information on competitors to assist with the creation of an enhanced marketing plan.
    • Minimum of 250 dials weekly to achieve successful connect ratio.
    • Minimum of 10 qualified weekly appointments.
    • Conduct minimum of 25 “warm” canvass calls weekly.
    • Develop value-driven presentations for delivery during client visits.
    • Consistently and accurately update CRM system for effective communication and creation of touch plan.
    • Obtain two new tangible job orders weekly.

Requirements of the Account Executive:

  • BA/BS degree along with a minimum of 2-3+ years of Sales experience, preferably within a service related industry
  • Excellent presentation skills
  • Strong verbal and written communication skills as well as problem solving skills
  • Excellent relationship-building skills
  • Goal-oriented and self-motivated
  • Good planning and organizational skills necessary to achieve business goals
  • Ability to work independently with minimal supervision
  • Ability to travel and/or work extended hours when necessary

View details

Benefits Counselor

Contemporary Staffing Solutions is currently seeking experienced Benefit Counselors for a Contract position in Hanmmonton, NJ.

# Positions Available: 25

Responsibilities of the Bilingual Benefit Counselor:

  • Explain benefits to customers in detail and answer any questions that may arise.
  • Manually enter all data from customer interactions into the enrollment database. Confirm all information with customer and complete authorizations.
  • Research and understand all benefit enrollment cases assigned to workload.
  • Complete necessary post enrollment work quickly and accurately.
  • Continue education within the industry to obtain necessary licenses.
  • Perform other duties as assigned.

Requirements of the Bilingual Benefit Counselor:

  • High School diploma or equivalent
  • 3+ years' customer service experience
  • Up to date Life and Health license in home state
  • Ability to multi-task in a fast-paced environment

View details

Bilingual Benefits Counselor (English/Spanish)

Contemporary Staffing Solutions is currently seeking experienced Bilingual Benefits Counselors for a Contract position in Hammonton, NJ.

Language Proficiency Required: English/Spanish

# Positions Available: 25

Responsibilities of the Bilingual Benefits Counselor:

  • Explain benefits to customers in detail and answer any questions that may arise.
  • Manually enter all data from customer interactions into the enrollment database. Confirm all information with customer and complete authorizations.
  • Research and understand all benefit enrollment cases assigned to workload.
  • Complete necessary post enrollment work quickly and accurately.
  • Continue education within the industry to obtain necessary licenses.
  • Perform other duties as assigned.

Requirements of the Bilingual Benefits Counselor:

  • High School diploma or equivalent
  • 3+ years' customer service experience
  • Up to date Life and Health license in home state
  • Ability to multi-task in a fast-paced environment

View details

Quality Control Coordinator

Contemporary Staffing Solutions is currently seeking qualified Quality Coordinators for a Contract opportunity in Carneys Point, NJ.

The Quality Control coordinator acts as the liaison between customers and the Corporate QA Manager. This individual will respond to all inquiries regarding product performance and information. They will gather, record, and interpret data from the root cause investigations from internal and external resources.

Duration: 4-6 weeks

Company Perks:

  • Summer hours - can leave at noon on Friday’s
  • Unlimited juice (they are a juice company)
  • Every new employee gets a meeting with the CEO
  • Tuition reimbursement 10k per person per year

Responsibilities of the Quality Control Coordinator:

  • Answer all customer inquiries regarding products including updates and maintenance.
  • Gather, review and investigate complaints and inquiries. Respond accordingly.
  • Connect customers to the proper associates to gain more personalized information regarding inquiries as necessary.
  • Update and maintain customer complaint database daily.
  • Review complaint severity and escalate as needed.
  • Perform other duties as assigned.

Requirements of the Quality Control Coordinator:

  • Associate degree
  • 2+ years' professional experience
  • Experience in food/beverage industry preferred
  • Excellent oral and written communication skills
  • Proficiency in computerized systems and databases
  • Previous experience in a manufacturing or production environment preferred

View details

Medicare Customer Service Representative

Contemporary Staffing Solutions is currently recruiting Medicare Customer Service Representatives for Contract positions in Philadelphia, PA.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Hours:

  • Shift start times vary from 8am to 10am with end time varying from 4:15pm to 6:15pm
  • Overtime hours may become mandatory based on business needs. If mandatory overtime hours are enacted, this typically would involve two additional hours on Mondays, one on Tuesday, and four on either Saturday or Sunday.
  • Training will be held Monday-Friday 8:30am-4:15pm.

This Company is one of the leading health care providers in the United States.

Responsibilities of the Medicare Customer Service Representative:

  • Answer inbound phone calls in a fast paced environment.
  • Give information and answer relevant questions for customers as they arise.
  • Escalate any inquiries that are above your realm of knowledge.
  • Record information into the database to keep records of all conversations.
  • Perform other duties as assigned.

Requirements of the Medicare Customer Service Representative:

  • 2 years’ customer service experience
  • Familiarity with medical terminology and health care products
  • 1-2 years' experience in the health insurance industry with a combined focus on production and quality.  
  • Experience working with the elderly population helpful
  • Experience working with the elderly population helpful. Demonstrates ability to deal effectively with others and have a willingness to be a team player.  
  • Excellent oral and written communication skills.
  • Knowledge of standard office practices and procedures, including the operation of office equipment, such as personal computers and word processing, spreadsheet and presentation programs.

View details

Payroll Processor

Contemporary Staffing Solutions is currently seeking experience Payroll Processors for a Direct Hire opportunity in Philadelphia, PA.

Responsibilities of the Payroll Processor:

  • Spearhead the orderly and timely payment of salaries to employees using the KRONOS timekeeping software
  • Review and audit time cards
  • Amend time cards while assisting supervisors
  • Transmit payroll and update bi-weekly payroll reports
  • Provide general ledge interface from ADP
  • Map payroll departments and deduction codes with ADP
  • Deal with Direct Deposits, garnishments, and other deductions with goals and assigning A-Line Cards for employees
  • Reconcile payroll with 940 and 941 reports

Requirements of the Payroll Processor:

  • Associates or Bachelors in Accounting related field preferred
  • Payroll Certification preferred
  • 5 plus years of payroll experience
  • ADP enterprise experience
  • Flexibility
  • Team Building Skills
  • General Accounting experience
  • Overall payroll experience

View details

Billing Coordinator

Contemporary Staffing Solutions is currently seeking qualified Billing Coordinators for a Contract to Hire opportunity in Philadelphia, PA.

Company Perks:

  • Onsite Gym
  • 1 free personal training class for new employees
  • The gym has classes (Pilates, Zumba, yoga, etc.)
  • Free breakfast
  • Free fruit
  • Free snacks all day

Responsibilities of the Billing Coordinator:

  • Oversee to ensure setup, rates, billing requirements and client-required reporting is correct
  • Coordinate billing and following up with Clients
  • Contact new clients to pro-actively manage billing set ups
  • Review time entries (block billing, task codes, summer associate time etc.)
  • Contact clients regarding new matters or other eBilling system requirements.
  • Successfully submit all invoices in appropriate eBilling Vendors' systems
  • Supports partners by reviewing monthly reports to identify overdue billing or collections and to ensure all current performas are generated

Requirements of the Billing Coordinator:

  • Technical Skills (Word, Excel, Elite Billing, eBilling Hub, various other eBilling Vendor systems)
  • Planning/organization skills
  • Ability to read and interpret general business docs, instructions and manuals
  • Legal Billing experience preferred
  • Adarant billing software experience preferred

View details

Licensed Agent/Inbound Call Center Representative

Contemporary Staffing Solutions is currently recruiting Licensed Agent/Inbound Call Center Representatives for Long-Term Contract positions in Blue Bell, PA.

With the health care industry being one of the fastest growing in the nation, this is an excellent opportunity to launch your career into a booming trade! Don’t have your Accident & Health Insurance License? No worries! 100% of the costs to obtain your license (and the proper training courses) are covered by us! 

  • This is a long-term temporary opportunity beginning late August/early September. 
  • Hours are flexible so you can create your own full-time or part-time schedules!
  • Pay is $14.50/hour for this position, but there is opportunity to move into a Team Lead/Supervisor position paying up to $18/hour!
  • Supervisory/Quality Control experience is a plus.
  • Previous call center/customer service experience is a plus, but not required!

Responsibilities of the Licensed Agent/Inbound Call Center Representative:

  • Take incoming calls from Medicare/Medicaid recipients regarding their medical plans
  • Assist customers with choosing the best healthcare plan for their needs
  • Close each call by enrolling customer with a healthcare plan
  • Advise customers of current promotions on behalf of the insurance company

Requirements of the Licensed Agent/Inbound Call Center Representative:

  • HS Diploma or Equivalent
  • Excellent oral & written communication skills
  • Strong analytical skills
  • Previous call center/customer service experience is a plus
  • Reliable Transportation
  • Ability to pass a general background screening

 


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Vice President of Asset Management

Contemporary Staffing Solutions is currently recruiting a Vice President of Asset Management for a Direct Hire position in Glen Mills, PA.

The Vice President of Asset Management oversees a variety of commercial property types, primarily hotels and office. This individual will oversee asset strategic planning, major capital projects and serve as the owner representative to the property. They will work with internal and external property managers to review, evaluate and improve asset performance.

About the Company:

  • One of the nation's fasted growing Real Estate and Private Equity Investment companies.
  • There are two locations; One in Pennsylvania and another in Florida.
  • 500+ employees and steadily growing

Responsibilities of the Vice President of Asset Management:

  • Work with Company management to establish asset specific strategies that produce long term growth in asset value and cash flow.
  • Oversee third party property managers (and in certain cases internal property managers) to meet financial and strategic property plans.
  • Monitor asset performance including Revenue, cash flow and asset values and progress toward achieving set asset strategies.
  • Engage with property management and company management to develop strategies to improve property performance.
  • Partner with acquisition team to provide knowledgeable input on underwriting assets, evaluate assets for potential disposition. Work on property closings and initial set up of assets upon acquisition.
  • Maintain industry contacts and relationships across the property’s marketplace and nationally through peers, competitors, vendors, brands and real estate associations.
  • Incorporate a value-oriented approach to decision making by analyzing lease opportunities, major capital decisions, ROI decisions, contracts, etc.
  • Help to negotiate contracts and leases as necessary.

Requirements of the Vice President of Asset Management:

  • Bachelor’s level degree in Business or a related field required.
  • Minimum of ten years real estate asset management experience preferably with experience working on hotels and or office properties.
  • Prior experience implementing repositioning and redevelopment projects.
  • Strong negotiation, analytical and interpersonal skills are essential.
  • Ability to work independently.
  • Background in reviewing financial reports and communicating results.
  • Experience analyzing competitive market information and establishing performance benchmarks.
  • 50% travel

 


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Assistant Controller

Contemporary Staffing Solutions is currently recruiting Assistant Controllers for a Direct Hire position in Glen Mills, PA.

The Assistant Controller will manage the daily operations of the Accounting Department and oversee the activities of the department staff. All accounting functions performed by the Assistant Controller will be in accordance with policies and the internal structure of the company.

About the Company:

  • One of the nation's fasted growing Real Estate and Private Equity Investment companies.
  • There are two locations; One in Pennsylvania and another in Florida.
  • 500+ employees and steadily growing

Responsibilities of the Assistant Controller:

  • Manage the Property Accounting department.
  • Interact with property management companies and their accounting departments.
  • Complete month-end close of general ledger through work paper production and the preparation of financial statements. 
  • Review monthly work papers and variance analysis.
  • Direct the activities of the Accounting Department in accordance with Generally Accepted Accounting Principles.
  • Coordinate the collection and review of both daily and monthly general ledger reconciliations.
  • Review and approve of internally generated journal entries, including accounts payable.
  • Review all cash transfers
  • Prepare or review reconciliations for office properties.
  • Oversee the preparation of financial statements for management reporting and lender reporting requirements.
  • Implement operating procedures to ensure proper internal controls in accounting related areas.
  • Maintain the integrity of internal controls.
  • Serve as liaison one of the between the company and third parties in connection with company audits and/or examinations.
  • Assure that the duties and responsibilities of each position within the Accounting Department are clearly defined, effective, and communicated to departmental staff.
  • Ensure that management training and development needs are identified and that programs are initiated.
  • Prepare and review analyses, reports and special projects, as requested.

Requirements of the Assistant Controller:

  • Bachelor's degree in Accounting 
  • Prior Supervisory experience
  • Minimum three years' experience in a Senior Accounting position
  • CPA preferred
  • Experience working in Real Estate Accounting, with experience with hospitality and office properties
  • Previous experience using Yardi, or other property management accounting software preferred
  • Strong knowledge of Microsoft Office especially Excel
  • Exercise discretion and independent judgement in discharging accounting duties

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Medical Billing AR Specialist

Contemporary Staffing Solutions is currently recruiting Medical Billing AR Specialists for Contract positions in Oreland, PA.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Medical Billing AR Specialist:

  • Review payments for accuracy
  • Process appropriate adjustments when necessary.
  • Process outstanding client accounts receivables to get subsequent payments in a timely manner.
  • Investigate denials and any partial payments as necessary.
  • Perform verification of insurance, preparations, and submission of electronic claims for multiple clients.
  • Maintain patient files for completeness and accuracy of  information.
  • Perform other tasks as assigned.

Requirements of the Medical Billing AR Specialist:

  • Knowledge of ICD-9, ICD-10
  • Knowledge of UB-04, and 1500 bill forms
  • Knowledge of payer websites
  • Proficient in Microsoft Office including Excel and Word
  • Experience with hospital patient accounting systems
  • Minimum of 2 years’ experience in patient accounting environment  
  • Familiarity with third party billing practices, including managed care payers and governmental payers

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Customer Service Representative

Contemporary Staffing Solutions is currently recruiting Customer Service Representatives for Contract to Hire positions in Tempe, AZ.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master new technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and a strong desire to help a business grow.

Responsibilities of the Customer Service Representative:

  • Participate in the required training program, meeting assessment requirements throughout.
  • High Volume Customer Service in a Call Center Setting
  • Research and resolve inquiries via multiple means of communication, including verbal and written correspondence.
  • Ability to work in a fast paced, structured environment adhering to key performance metrics with high emphasis on quality and productivity
  • Ability to cross-sell products and services with focus on customer satisfaction and retention.
  • Responsible for providing first call resolution and root cause analysis
  • Responsibility for process improvement in daily duties.
  • Responsible for interacting with clients through telephone, email and face to face interactions.

Required Schedule for the Customer Service Representative:

  • Must have a FLEXIBLE working schedule
  • Days, Weekends, and Nights
  • 4-6 Week Paid Training Period

Requirements of the Customer Service Representative:

  • Four degree preferred with minimum of 2 years retail customer service experience required
  • Strong Interpersonal Relationship skills
  • Strong work ethic including strict adherence to work schedule times and deadlines
  • Successful completion of New Hire Training Program (4-6 weeks)
  • Flexibility and ability to adapt to change quickly
  • Excellent Listening skills
  • Highly Professional & Patient
  • Strong problem resolution skills
  • Excellent verbal and written skills

 


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Case Manager

Contemporary Staffing Solutions is currently seeking qualified candidates for a Case Manager position in Atlantic City, NJ.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsiblities of the Case Manager:

  • Interview, counsel sessions, interest and aptitude assessment tests, and other methods to evaluate and advise students.
  • Utilize perventative and developmental counseling to provide individuals with the life skills needed to deal with problems before they occur and to enhance personal, social, and academic growth.
  • Provide information on special outside employment services, employee interaction and conflict resolution classes.
  • Engage students individually, in small groups, or with the entire classes.

Requirements of the Case Manager:

  • Must have a High School diploma.
  • Related experience is required.
  • Must have strong oral and written communication skills.
  • Must be continually up to date on educational and training requirements.

 


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Case Manager

Communication Skills: Case managers need to talk with clients and understand their needs. You will also need to speak with others on your client's behalf, and act as an advocate for them. Good listening skills, and speaking in an understandable way and being a good communicator is crucial.
• Compassion: Case managers will be working with people who are sometimes in dire situations or going through difficult transitions. Being compassionate to their situation and working with them in a positive way will help them make good forward strides.
• Time-Management and Organizational Skills: Case managers have multiple clients with various needs and are in various stages of need. There is a lot of paperwork that will need to be filled out and you will be working with government officials, as well as other workers. You will need to be organized and efficient with your time.
• Problem-Solving Skills: Clients are looking for someone to help them find solutions to their problems. You will need to think critically and clearly about their situations to find solutions.

Working with adults with disabilities through their job search process from start to finish. Includes enrollment and then facilitating the whole process.


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Technical Business Analyst

Overview:

The Technical BA is responsible for translating functional business requirements to technical requirements as related to the e-commerce websites, supporting services, and related applications. They need to know the outcome of changes and their ripple effects throughout the system.

This individual will work with our developers, internal stakeholders, and the project managers to ensure all desired functionality is covered and documented. They will identify key points for QA to ensure requirements are being met and assist in the QA process.

 

 

 


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161 Gaither Drive, Suite 210
Mt. Laurel, NJ 08054

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